That the education sector is being treated as a market for genAI and not as the very thing that makes it work tells you everything you need to know about what’s driving this particular economic bubble.

Anyway, we’ll see if Evan Solomon’s AI task force addresses these issues. I’m not hopeful.

There's no such thing as AGI. Human brains just use pattern recognition. Knowledge is advanced when one of those brains is broken in a very specific way. How can you create a broken outlier from an averaging algorithm?

Perhaps AI will bring about a renaissance in customer service. But that will only happen if AI is allowed to tell the management what it's hearing. And management has been protected from customer feedback for so long that I wonder if they want to know. 11/