Lagom Strategy
@lagomstrategy.bsky.social
We are Lagom Strategy, a small user research and service design agency, helping people make smart, user-centred decisions about digital services.
https://www.lagomstrategy.net/
https://www.lagomstrategy.net/
Still some spots available for our (free) webinar about running effective discovery phases (31/07 4pm): www.lagomstrategy.net/webinar-how-...
Webinar: How to run a discovery phase for your digital project - Lagom Strategy
31 July 2024, 4pm GMT | 45 mins | Free | Zoom The discovery phase of a digital project is crucial to understanding what your users actually need and what you should do next. But it can be challenging ...
www.lagomstrategy.net
July 18, 2024 at 9:06 AM
Still some spots available for our (free) webinar about running effective discovery phases (31/07 4pm): www.lagomstrategy.net/webinar-how-...
We're running a (free) webinar about discovery phases - what works, what doesn't work. Come along: www.lagomstrategy.net/webinar-how-...
Webinar: How to run a discovery phase for your digital project - Lagom Strategy
31 July 2024, 4pm GMT | 45 mins | Free | Zoom The discovery phase of a digital project is crucial to understanding what your users actually need and what you should do next. But it can be challenging ...
www.lagomstrategy.net
June 26, 2024 at 3:02 PM
We're running a (free) webinar about discovery phases - what works, what doesn't work. Come along: www.lagomstrategy.net/webinar-how-...
Reposted by Lagom Strategy
I wrote a thing about retro comments about feeling unprepared for a discovery phase, and what you can do to feel better prepared (without creating a whole new pre-discovery phase)
www.lagomstrategy.net/the-discover...
www.lagomstrategy.net/the-discover...
The discovery would have been better if we’d been more prepared - Lagom Strategy
At the end of a discovery phase, our clients almost always say they wish they had been better prepared. We run retrospectives at the end of every discovery project. They are a cathartic way to reflec...
www.lagomstrategy.net
June 25, 2024 at 9:19 AM
I wrote a thing about retro comments about feeling unprepared for a discovery phase, and what you can do to feel better prepared (without creating a whole new pre-discovery phase)
www.lagomstrategy.net/the-discover...
www.lagomstrategy.net/the-discover...
We did some user research (top tasks, user interviews) for the RAF Air Cadets about a prospective intranet for their 10,000 adult volunteers - here's a short case study: www.lagomstrategy.net/case-studies...
RAF Air Cadets - Lagom Strategy
The RAF Air Cadets offer a range of activities, training and education to young people as part of their personal and professional development. This work is supported by around 10,000 adult volunteers ...
www.lagomstrategy.net
June 7, 2024 at 12:31 PM
We did some user research (top tasks, user interviews) for the RAF Air Cadets about a prospective intranet for their 10,000 adult volunteers - here's a short case study: www.lagomstrategy.net/case-studies...
"The extensive research undertaken by Lagom has provided us with even greater insights than we expected". A short case study about a discovery phase we ran for NHS England about education and training quality management: www.lagomstrategy.net/case-studies...
NHS England - Lagom Strategy
NHS England is responsible for the continuous improvement in the quality of education and training provided for healthcare workers. This covers around 240,000 learners across a wide range of healthcar...
www.lagomstrategy.net
June 4, 2024 at 2:01 PM
"The extensive research undertaken by Lagom has provided us with even greater insights than we expected". A short case study about a discovery phase we ran for NHS England about education and training quality management: www.lagomstrategy.net/case-studies...
Blog post by Emma - In-person vs remote: insights from my latest workshop www.lagomstrategy.net/in-person-vs...
In-person vs remote: insights from my latest workshop - Lagom Strategy
I recently left the comfort of my home office to facilitate a workshop in-person, for the first time since 2020. The journey mapping workshop was similar to ones I’ve regularly run online, and it rem...
www.lagomstrategy.net
May 28, 2024 at 10:56 AM
Blog post by Emma - In-person vs remote: insights from my latest workshop www.lagomstrategy.net/in-person-vs...
Case study: Discovery for NHS England’s national postgraduate trainee recruitment system www.lagomstrategy.net/case-studies...
NHS England - Lagom Strategy
NHS England is responsible for the national postgraduate trainee recruitment system (Oriel), which is used to recruit postgraduate trainees. The current system is essential for recruitment in the fie...
www.lagomstrategy.net
May 24, 2024 at 3:23 PM
Case study: Discovery for NHS England’s national postgraduate trainee recruitment system www.lagomstrategy.net/case-studies...
Case study: A critique of the leaver survey approach for HIT Training www.lagomstrategy.net/case-studies...
HIT Training - Lagom Strategy
HIT Training Ltd (HIT) is the leading specialist training and apprenticeship provider for the UK’s hospitality, catering and retail industries. They called on us to critique their approach to surveyi...
www.lagomstrategy.net
May 24, 2024 at 3:23 PM
Case study: A critique of the leaver survey approach for HIT Training www.lagomstrategy.net/case-studies...
Case study: Gathering evidence to inform Wellcome Connecting Science's training programme strategy www.lagomstrategy.net/case-studies...
Wellcome Connecting Science - Lagom Strategy
Wellcome Connecting Science (WCS) funds, develops anddelivers courses, conferences and other events across theworld. By engaging with WCS learning and training content,researchers and professionals wo...
www.lagomstrategy.net
May 24, 2024 at 3:22 PM
Case study: Gathering evidence to inform Wellcome Connecting Science's training programme strategy www.lagomstrategy.net/case-studies...
How we’re streamlining the way we book in research participants - blog post by Charlotte www.lagomstrategy.net/how-were-str...
How we’re streamlining the way we book in research participants - Lagom Strategy
I’m sure it won’t come as a surprise to anyone with experience of booking participants for research sessions that this can be a long and sometimes painful process. After lots of emails flying back and...
www.lagomstrategy.net
May 24, 2024 at 3:21 PM
How we’re streamlining the way we book in research participants - blog post by Charlotte www.lagomstrategy.net/how-were-str...
The voice of the user: creating opportunities for service teams to hear directly from research participants - blog post by Emma www.lagomstrategy.net/the-voice-of...
The voice of the user: creating opportunities for service teams to hear directly from research participants - Lagom Strategy
User research is all about understanding the user experience and ensuring the voice of the user is heard, so it can be placed at the centre of any decisions made by a service team. But, on recent proj...
www.lagomstrategy.net
May 24, 2024 at 3:20 PM
The voice of the user: creating opportunities for service teams to hear directly from research participants - blog post by Emma www.lagomstrategy.net/the-voice-of...
The importance of defining problems - blog post by John www.lagomstrategy.net/the-importan...
May 24, 2024 at 3:19 PM
The importance of defining problems - blog post by John www.lagomstrategy.net/the-importan...
Expertise versus experience: which one is the best? Blog post by Stephen www.lagomstrategy.net/expertise-ve...
Expertise versus experience: which one is the best? - Lagom Strategy
Lagom is a team of proper experts. 50% of our team have PhDs to prove it. And we have a playbook full of expert user research, delivery, and service design activities that our Drs (and non-Drs) can d...
www.lagomstrategy.net
May 24, 2024 at 3:17 PM
Expertise versus experience: which one is the best? Blog post by Stephen www.lagomstrategy.net/expertise-ve...
The end of my sabbatical - blog post by Liam about taking some time away to refresh skills and recharge batteries www.lagomstrategy.net/the-end-of-m...
The end of my sabbatical - Lagom Strategy
After 10 years it was time to recharge and get inspired tinkering around with tech.
www.lagomstrategy.net
May 24, 2024 at 3:15 PM
The end of my sabbatical - blog post by Liam about taking some time away to refresh skills and recharge batteries www.lagomstrategy.net/the-end-of-m...
Why you should involve clients in research planning from day one (if you can) - blog post by Helen www.lagomstrategy.net/why-you-shou...
Why you should involve clients in research planning from day one (if you can) - Lagom Strategy
We put a lot of effort into research planning. But often, we do this in order to write a proposal, in response to a brief. So we do it for the client, but not with the client. A recent piece of work ...
www.lagomstrategy.net
May 24, 2024 at 3:13 PM
Why you should involve clients in research planning from day one (if you can) - blog post by Helen www.lagomstrategy.net/why-you-shou...
Hello - we are a Lagom Strategy, a small user research and service design agency. Much more about us and our work on our website: www.lagomstrategy.net
May 24, 2024 at 3:11 PM
Hello - we are a Lagom Strategy, a small user research and service design agency. Much more about us and our work on our website: www.lagomstrategy.net