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If the "why" behind decisions never got captured, if your process maps don't show approval loops, if pages are 5000 words of everything — your agents will hallucinate, skip steps, and sound incompetent. open.substack.com/pub/kylematt...
If the "why" behind decisions never got captured, if your process maps don't show approval loops, if pages are 5000 words of everything — your agents will hallucinate, skip steps, and sound incompetent. open.substack.com/pub/kylematt...