Thanks for sharing @chriskuang.com. Realizing I should be sharing regularly on here! Got to build the habit.

- UX, design and content experts to make program language easier to understand
- Deep work to understand law and program changes needed to modernize apartments and reduce vacancies 8/9

This can be done, but needs leadership to do so. And that leadership is @zohrankmamdani.bsky.social not Cuomo 9/9

- State leadership to ensure accountability for timely registration and consequences for those who don't follow the law.
- Money and technology expertise to modernize the outdated systems like the rent calculator that mean rent overcharge cases last for years 7/9

@zohrankmamdani.bsky.social understands how to use the State assembly, a necessary partner to make legal change in the and will fight for tenants with the means that the City has. There are many changes needed, some of which include: 6/9

I have spoken many times with the DHCR staff responsible for modernizing the process and they are in their fight - lack of money, fights for power and a strong landlord lobby mean tenants lose. 5/9

I cannot imagine being someone who does not have the time, knowledge or resources to navigate this process, like many typical residents who have families, multiple jobs or for whom English is a second language. 4/9

My career means I am essentially a professional bureaucracy hacker, and this has still been an incredibly challenging fight. Everyone I encounter who should be an expert is surprised that I was successful. 3/9

As a tenant of a rent-stabilized unit who discovered in 2017 that it had been illegally destabilized, it has been over a 7 year fight to get it brought back into stabilization. I won my case, but continue to fight to get back what I am owed. 2/9