Ignacia Orellana
@ignaciaorellana.bsky.social
Independent design consultant, specialising in service design and strategy. Mainly works in public sector. Previously: Service Design lead @gdsteam. Chilena en Londres
She/her
https://ignaciaorellana.com/
She/her
https://ignaciaorellana.com/
Reposted by Ignacia Orellana
✨ There is no magic dust, you don't need permission. Just try it.
Next week I'm running a course called Advocating for User-centred design in government
www.tickettailor.com/events/clara...
3/4
Next week I'm running a course called Advocating for User-centred design in government
www.tickettailor.com/events/clara...
3/4
Buy tickets – Advocating for UCD in government - 1.5 day training - Brighton & online - £450
This course will help designers and researchers advocate for user-centred design (UCD) in their roles, teams and organisations...
www.tickettailor.com
July 8, 2025 at 4:58 PM
✨ There is no magic dust, you don't need permission. Just try it.
Next week I'm running a course called Advocating for User-centred design in government
www.tickettailor.com/events/clara...
3/4
Next week I'm running a course called Advocating for User-centred design in government
www.tickettailor.com/events/clara...
3/4
I LOVE this 🤩 thanks for sharing
July 2, 2025 at 10:05 PM
I LOVE this 🤩 thanks for sharing
Exciting! Would be great to read how you and teams go about it. And the differences between culture/country context with the UK.
June 27, 2025 at 6:57 AM
Exciting! Would be great to read how you and teams go about it. And the differences between culture/country context with the UK.
Congrats Martin! Great news and great work 👏
June 26, 2025 at 9:09 PM
Congrats Martin! Great news and great work 👏
Hahaha maybe! Although I like the adventurous spirit. It can take you unexpected places in a nice way. Or to a big pile of mud 😂
February 25, 2025 at 5:58 PM
Hahaha maybe! Although I like the adventurous spirit. It can take you unexpected places in a nice way. Or to a big pile of mud 😂
What a day! Sounds and looks lovely (specially those donuts!) minus the getting stuck in mud 😬
February 25, 2025 at 5:50 PM
What a day! Sounds and looks lovely (specially those donuts!) minus the getting stuck in mud 😬
* Mapped the full end-to-end user journey across 16+ systems and teams, highlighting gaps and opportunities for improvement.
* Rapidly prototyped design concepts to explore future digital service entry points, testing with users and sparking discussions with stakeholder
3/3
* Rapidly prototyped design concepts to explore future digital service entry points, testing with users and sparking discussions with stakeholder
3/3
February 20, 2025 at 9:04 AM
* Mapped the full end-to-end user journey across 16+ systems and teams, highlighting gaps and opportunities for improvement.
* Rapidly prototyped design concepts to explore future digital service entry points, testing with users and sparking discussions with stakeholder
3/3
* Rapidly prototyped design concepts to explore future digital service entry points, testing with users and sparking discussions with stakeholder
3/3
* Helped the team see the bigger picture in which our work sits in so we design solutions with that wider context in mind.
* Ensured cross-team collaboration to integrate products and join-up the user experience.
2/3
* Ensured cross-team collaboration to integrate products and join-up the user experience.
2/3
February 20, 2025 at 9:04 AM
* Helped the team see the bigger picture in which our work sits in so we design solutions with that wider context in mind.
* Ensured cross-team collaboration to integrate products and join-up the user experience.
2/3
* Ensured cross-team collaboration to integrate products and join-up the user experience.
2/3