Working with women-led business
Ex-Salesforce l Ex-Google
Based in Dublin
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A few months ago, I listened to an in-depth interview with Jensen Huang (NVIDIA's CEO).
He does a small thing that's completely fascinating.
He keeps using this phrase, and it completely shifts the energy of every conversation:
A few months ago, I listened to an in-depth interview with Jensen Huang (NVIDIA's CEO).
He does a small thing that's completely fascinating.
He keeps using this phrase, and it completely shifts the energy of every conversation:
One that makes them stop and think.
One that hits different.
And then...
Silence.
What do you do?
If you're like most people, you panic.
Start rambling.
Try to fill the void.
Push for a response.
But here's what's actually happening in that silence:
One that makes them stop and think.
One that hits different.
And then...
Silence.
What do you do?
If you're like most people, you panic.
Start rambling.
Try to fill the void.
Push for a response.
But here's what's actually happening in that silence:
Because the moment someone realizes you're reading from a script, the trust is gone.
Think about it.
When's the last time you bought something from someone obviously reading a script?
Exactly.
Because the moment someone realizes you're reading from a script, the trust is gone.
Think about it.
When's the last time you bought something from someone obviously reading a script?
Exactly.
Your copy?
Sales conversation.
Your DMs?
Sales conversation.
That meme you sent?
Yep, sales conversation.
Here's why this matters:
Your copy?
Sales conversation.
Your DMs?
Sales conversation.
That meme you sent?
Yep, sales conversation.
Here's why this matters:
Most folks aren't just "naturals."
People closing deals don't just "get lucky."
Bullshit.
Sales are rooted in repeated processes.
Most folks aren't just "naturals."
People closing deals don't just "get lucky."
Bullshit.
Sales are rooted in repeated processes.
They get antsy.
They rush to pitch.
They fill every silence.
Here's something you should know:
If you're talking more than 20% of the time in a sales call, you're talking too much.
They get antsy.
They rush to pitch.
They fill every silence.
Here's something you should know:
If you're talking more than 20% of the time in a sales call, you're talking too much.
It's about asking the right questions.
And then actually listening to the answers.
It's about asking the right questions.
And then actually listening to the answers.
The less you try to convince them,
the more likely they are to buy.
Sales psychology is wild.
The less you try to convince them,
the more likely they are to buy.
Sales psychology is wild.
isn't the moment to defend your price.
It's your invitation to ask better questions.
isn't the moment to defend your price.
It's your invitation to ask better questions.
You know the ones.
Every "sales guru's" favorite hits.
Then my manager caught me after a call:
"You sound bored by your own questions."
He was right. ↴
You know the ones.
Every "sales guru's" favorite hits.
Then my manager caught me after a call:
"You sound bored by your own questions."
He was right. ↴
They're not even buying the outcome.
They're buying who they get to become after working with you.
They're not even buying the outcome.
They're buying who they get to become after working with you.
Start asking things like:
"You've tried three agencies in two years. All with great track records. None worked out. What are they all missing?"
Start asking things like:
"You've tried three agencies in two years. All with great track records. None worked out. What are they all missing?"
Pretend to be curious.
Your prospect can smell fake interest from a mile away.
Had an account at Google tell me:
"I get a call every 3 months from someone like you. You all say the same shit. It's always about getting me to spend more." ↴
Pretend to be curious.
Your prospect can smell fake interest from a mile away.
Had an account at Google tell me:
"I get a call every 3 months from someone like you. You all say the same shit. It's always about getting me to spend more." ↴
Breaking through isn't about working harder.
It's about working differently.
Breaking through isn't about working harder.
It's about working differently.
You know exactly what you need to do.
But you’re spending your time “in” the business instead of “on” the business.
The gap between knowing and doing isn't time.
It's structure.
You know exactly what you need to do.
But you’re spending your time “in” the business instead of “on” the business.
The gap between knowing and doing isn't time.
It's structure.
So we scheduled an hour in which I cold called into her target group for an hour straight.
She was listening along, LIVE.
We booked 2 appointments.
Safe to say she changed her mind on cold calls.
So we scheduled an hour in which I cold called into her target group for an hour straight.
She was listening along, LIVE.
We booked 2 appointments.
Safe to say she changed her mind on cold calls.
Your brain is full of:
• When to follow up
• What to charge
• How to respond
• Where files are
• Which task next
Free your mind from small choices.
That's where real growth lives.
Your brain is full of:
• When to follow up
• What to charge
• How to respond
• Where files are
• Which task next
Free your mind from small choices.
That's where real growth lives.
It's about fixing the cracks where good work goes to die.
It's about fixing the cracks where good work goes to die.
Except your own.
Sometimes the smartest move is letting someone else solve your puzzle.
Except your own.
Sometimes the smartest move is letting someone else solve your puzzle.
I see you.
I see you.
And great hires unstoppable.
And great hires unstoppable.
And I bet after reading this, she'll save you some money, too. 🧵
And I bet after reading this, she'll save you some money, too. 🧵
I shut up.
The most powerful sales technique isn't a technique at all.
It's giving your decision makers space to think out loud.
I shut up.
The most powerful sales technique isn't a technique at all.
It's giving your decision makers space to think out loud.