Stephen Hale
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hmshale.bsky.social
Stephen Hale
@hmshale.bsky.social
Digital, service design, research, public services, Ex Lagomer, Cinimo, Brazil, Ingenious Friend, DH, FCO, DCC, KICC

https://hmshale.com
Thanks for the comment - glad (I think) that it resonated in some way
May 28, 2024 at 8:24 AM
You're right - Virgin/O2. A dubious sales method, cancelling impossible, and v quick to escalate to threats/debt collectors if you don't pay. Only solvable via Ombudsman (who are excellent).
May 24, 2024 at 1:28 PM
...next blog: what I learned zorbing around Loughborough in gaps between workflow automation webinars
March 12, 2024 at 10:13 AM
Sounds like the kind of thing we'd be up for doing - will take to the Lagomers
September 26, 2023 at 4:34 PM