All too often, projects fail big — major issues arise too late to do anything about them, and time and costs balloon. It doesn't have to be this way.

How do you start out on the right track and stay there? Fail fast and learn quickly.

helios360.co.uk/handbook/del...

A second heuristic that's closely related to the previous one is actually a twofer — two vital questions that you need to ask right at the start of a project, before doing anything.

Find out why, ask what.

It's what discovering stuff up front is all about.

helios360.co.uk/handbook/del...

Why does a business need a Chief Delivery Officer (CDO) or Client Services Director (CSD)? They'll add costs and disrupt the organisation, and the business got along fine without one, right?

So why might you need one?

open.substack.com/pub/helios36...

The most important delivery heuristic: *discover stuff* first of all.

Find things out at the start, before you even begin thinking about a plan let alone getting to work.

Save time and pain later on by discovering as much as you can up front.

Delivering projects is complex and fraught with ways for things to go wrong. Thankfully, there're ways to make that far less likely. 🎉

Experience teaches you some fast and frugal rules-of-thumb to help simplify complex things and make sure you start out on a firm footing and progress from there.