Helios360
@helios360.co.uk
Project delivery leadership for ambitious businesses.
Fractional Chief Delivery Officer.
helios360.co.uk
Fractional Chief Delivery Officer.
helios360.co.uk
Good client projects are more than stand-ups and burndowns.
It takes smart strategy, and tactics that match. It takes a deep understanding of human behaviour, and a laser focus on outcomes of value.
helios360.co.uk
It takes smart strategy, and tactics that match. It takes a deep understanding of human behaviour, and a laser focus on outcomes of value.
helios360.co.uk
Delivery leadership consultancy for ambitious businesses
Specialist consulting for project and service delivery. Fractional Chief Delivery Officer. Project leadership for agencies and SaaS businesses.
helios360.co.uk
November 20, 2025 at 12:41 PM
Good client projects are more than stand-ups and burndowns.
It takes smart strategy, and tactics that match. It takes a deep understanding of human behaviour, and a laser focus on outcomes of value.
helios360.co.uk
It takes smart strategy, and tactics that match. It takes a deep understanding of human behaviour, and a laser focus on outcomes of value.
helios360.co.uk
Reposted by Helios360
So, it's the first 30 days as a Chief Delivery officer — what do you do first, and how do you get up and running? 🤔
On Episode 9 of Deliver That! we discuss what to do when EVERYTHING's new and you know *the least*.
Check it out wherever you get your podcasts, or at helios360.co.uk/podcast/ep009/
On Episode 9 of Deliver That! we discuss what to do when EVERYTHING's new and you know *the least*.
Check it out wherever you get your podcasts, or at helios360.co.uk/podcast/ep009/
The First 30 Days
You've started a new role as CDO. How do you get up and running? We chat about what should be on your mind in those first weeks.
helios360.co.uk
August 25, 2025 at 10:10 AM
So, it's the first 30 days as a Chief Delivery officer — what do you do first, and how do you get up and running? 🤔
On Episode 9 of Deliver That! we discuss what to do when EVERYTHING's new and you know *the least*.
Check it out wherever you get your podcasts, or at helios360.co.uk/podcast/ep009/
On Episode 9 of Deliver That! we discuss what to do when EVERYTHING's new and you know *the least*.
Check it out wherever you get your podcasts, or at helios360.co.uk/podcast/ep009/
Reposted by Helios360
In Episode 6 of the Deliver That! podcast, Steve and I spend most of our time exhausting metaphors ⛰️ 🧗 🧭 🗺️
What is the allegory of choice, you say? Well, simples — walk up the hill to see the horizon. Makes sense … ? What do you mean, no?!? Well, listen to the show to find out more.
What is the allegory of choice, you say? Well, simples — walk up the hill to see the horizon. Makes sense … ? What do you mean, no?!? Well, listen to the show to find out more.
August 7, 2025 at 9:32 AM
In Episode 6 of the Deliver That! podcast, Steve and I spend most of our time exhausting metaphors ⛰️ 🧗 🧭 🗺️
What is the allegory of choice, you say? Well, simples — walk up the hill to see the horizon. Makes sense … ? What do you mean, no?!? Well, listen to the show to find out more.
What is the allegory of choice, you say? Well, simples — walk up the hill to see the horizon. Makes sense … ? What do you mean, no?!? Well, listen to the show to find out more.
🎙️ A new episode of Deliver That!, the project delivery podcast is out — all about the strange role of Chief Delivery Officer
It's a curious thing, delivery leadership.
It's a curious thing, delivery leadership.
July 8, 2025 at 8:08 AM
🎙️ A new episode of Deliver That!, the project delivery podcast is out — all about the strange role of Chief Delivery Officer
It's a curious thing, delivery leadership.
It's a curious thing, delivery leadership.
Reposted by Helios360
Very nervously putting my voice out there into the universe, but this is now an actual thing …
🎙️ So, Episode 1 of the new Deliver That! podcast is out now — woo hoo! 🎙️
We've called this one "So, what actually is a Chief Delivery Officer?" … but it's also an intro to the show, the whys and wherefores
You can tune in wherever you get your podcasts, or find out more at deliverthatpodcast.com
We've called this one "So, what actually is a Chief Delivery Officer?" … but it's also an intro to the show, the whys and wherefores
You can tune in wherever you get your podcasts, or find out more at deliverthatpodcast.com
Deliver That! Podcast
A podcast about delivery leadership — the big concepts, real-life stories from the front line, and everything involved in the role of a Chief Delivery Officer.
deliverthatpodcast.com
July 1, 2025 at 8:33 AM
Very nervously putting my voice out there into the universe, but this is now an actual thing …
🎙️ So, Episode 1 of the new Deliver That! podcast is out now — woo hoo! 🎙️
We've called this one "So, what actually is a Chief Delivery Officer?" … but it's also an intro to the show, the whys and wherefores
You can tune in wherever you get your podcasts, or find out more at deliverthatpodcast.com
We've called this one "So, what actually is a Chief Delivery Officer?" … but it's also an intro to the show, the whys and wherefores
You can tune in wherever you get your podcasts, or find out more at deliverthatpodcast.com
Deliver That! Podcast
A podcast about delivery leadership — the big concepts, real-life stories from the front line, and everything involved in the role of a Chief Delivery Officer.
deliverthatpodcast.com
July 1, 2025 at 8:31 AM
🎙️ So, Episode 1 of the new Deliver That! podcast is out now — woo hoo! 🎙️
We've called this one "So, what actually is a Chief Delivery Officer?" … but it's also an intro to the show, the whys and wherefores
You can tune in wherever you get your podcasts, or find out more at deliverthatpodcast.com
We've called this one "So, what actually is a Chief Delivery Officer?" … but it's also an intro to the show, the whys and wherefores
You can tune in wherever you get your podcasts, or find out more at deliverthatpodcast.com
Reposted by Helios360
So, we're starting a podcast 🎙️ with @jsbaker.co.uk and Steve Hunton hosting, about project delivery leadership.
We're calling it, Deliver That!
You can find out more at deliverthatpodcast.com
We're calling it, Deliver That!
You can find out more at deliverthatpodcast.com
Deliver That! Podcast
A podcast about delivery leadership — the big concepts, real-life stories from the front line, and everything involved in the role of a Chief Delivery Officer.
deliverthatpodcast.com
June 24, 2025 at 9:01 AM
So, we're starting a podcast 🎙️ with @jsbaker.co.uk and Steve Hunton hosting, about project delivery leadership.
We're calling it, Deliver That!
You can find out more at deliverthatpodcast.com
We're calling it, Deliver That!
You can find out more at deliverthatpodcast.com
So, we're starting a podcast 🎙️ with @jsbaker.co.uk and Steve Hunton hosting, about project delivery leadership.
We're calling it, Deliver That!
You can find out more at deliverthatpodcast.com
We're calling it, Deliver That!
You can find out more at deliverthatpodcast.com
Deliver That! Podcast
A podcast about delivery leadership — the big concepts, real-life stories from the front line, and everything involved in the role of a Chief Delivery Officer.
deliverthatpodcast.com
June 24, 2025 at 9:01 AM
So, we're starting a podcast 🎙️ with @jsbaker.co.uk and Steve Hunton hosting, about project delivery leadership.
We're calling it, Deliver That!
You can find out more at deliverthatpodcast.com
We're calling it, Deliver That!
You can find out more at deliverthatpodcast.com
Today, I'm preparing to publish updates to The Chief Delivery Officer's Handbook from my discussions with CEOs — why do you need a CDO?
helios360.co.uk/handbook/why/
helios360.co.uk/handbook/why/
Why do you need a Chief Delivery Officer?
End-to-end quality, efficiency, and customer satisfaction from the heart of the business outwards
helios360.co.uk
June 13, 2025 at 8:54 AM
Today, I'm preparing to publish updates to The Chief Delivery Officer's Handbook from my discussions with CEOs — why do you need a CDO?
helios360.co.uk/handbook/why/
helios360.co.uk/handbook/why/
An essential quality of a high performing Chief Delivery Officer is that they have unusually high emotional intelligence — the ability to perceive, understand, and manage emotions in one's self and in others. It's what helps you to maintain composure under stress rather than jump off the deep end.
June 10, 2025 at 3:49 PM
An essential quality of a high performing Chief Delivery Officer is that they have unusually high emotional intelligence — the ability to perceive, understand, and manage emotions in one's self and in others. It's what helps you to maintain composure under stress rather than jump off the deep end.
This week I'm getting stuck into adding content to 'The Chief Delivery Officer's Handbook' — why do you need a CDO?
helios360.co.uk/handbook/why...
helios360.co.uk/handbook/why...
Why do you need a Chief Delivery Officer?
End-to-end quality, efficiency, and customer satisfaction from the heart of the business outwards
helios360.co.uk
June 3, 2025 at 3:33 PM
This week I'm getting stuck into adding content to 'The Chief Delivery Officer's Handbook' — why do you need a CDO?
helios360.co.uk/handbook/why...
helios360.co.uk/handbook/why...
Today I'm working on content updates for the 'Why …?' section of the CDO's Handbook, online at helios360.co.uk/handbook/why/
Why do you need a Chief Delivery Officer?
End-to-end quality, efficiency, and customer satisfaction from the heart of the business outwards
helios360.co.uk
May 29, 2025 at 1:17 PM
Today I'm working on content updates for the 'Why …?' section of the CDO's Handbook, online at helios360.co.uk/handbook/why/
Reposted by Helios360
Over the recent weeks I've had some excellent conversations with world-class agency CEOs on a vital question — why do you need a Chief Delivery Officer?
It's the subject of the first chapter of the CDO's Handbook that I'm writing online:
helios360.co.uk/handbook/why/
It's the subject of the first chapter of the CDO's Handbook that I'm writing online:
helios360.co.uk/handbook/why/
Why do you need a Chief Delivery Officer?
End-to-end quality, efficiency, and customer satisfaction from the heart of the business outwards
helios360.co.uk
May 13, 2025 at 12:01 PM
Over the recent weeks I've had some excellent conversations with world-class agency CEOs on a vital question — why do you need a Chief Delivery Officer?
It's the subject of the first chapter of the CDO's Handbook that I'm writing online:
helios360.co.uk/handbook/why/
It's the subject of the first chapter of the CDO's Handbook that I'm writing online:
helios360.co.uk/handbook/why/
Over the recent weeks I've had some excellent conversations with world-class agency CEOs on a vital question — why do you need a Chief Delivery Officer?
It's the subject of the first chapter of the CDO's Handbook that I'm writing online:
helios360.co.uk/handbook/why/
It's the subject of the first chapter of the CDO's Handbook that I'm writing online:
helios360.co.uk/handbook/why/
Why do you need a Chief Delivery Officer?
End-to-end quality, efficiency, and customer satisfaction from the heart of the business outwards
helios360.co.uk
May 13, 2025 at 12:01 PM
Over the recent weeks I've had some excellent conversations with world-class agency CEOs on a vital question — why do you need a Chief Delivery Officer?
It's the subject of the first chapter of the CDO's Handbook that I'm writing online:
helios360.co.uk/handbook/why/
It's the subject of the first chapter of the CDO's Handbook that I'm writing online:
helios360.co.uk/handbook/why/
This was such a good conversation — loads to take away and consider. Loved it.
Today's focus 🔎 — I have a research chat with an inspiring agency CEO on the impact of client delivery leadership at various stages in their growth. Hopefully it's the first of several, with the aim of refining the 1st chapter of the CDO's handbook:
helios360.co.uk/handbook/why/
helios360.co.uk/handbook/why/
Why do you need a Chief Delivery Officer?
End-to-end quality, efficiency, and customer satisfaction from the heart of the business outwards
helios360.co.uk
April 4, 2025 at 1:52 PM
This was such a good conversation — loads to take away and consider. Loved it.
Today's focus 🔎 — I have a research chat with an inspiring agency CEO on the impact of client delivery leadership at various stages in their growth. Hopefully it's the first of several, with the aim of refining the 1st chapter of the CDO's handbook:
helios360.co.uk/handbook/why/
helios360.co.uk/handbook/why/
Why do you need a Chief Delivery Officer?
End-to-end quality, efficiency, and customer satisfaction from the heart of the business outwards
helios360.co.uk
April 4, 2025 at 10:09 AM
Today's focus 🔎 — I have a research chat with an inspiring agency CEO on the impact of client delivery leadership at various stages in their growth. Hopefully it's the first of several, with the aim of refining the 1st chapter of the CDO's handbook:
helios360.co.uk/handbook/why/
helios360.co.uk/handbook/why/
The brain drain from the US will surely accelerate now. Businesses elsewhere in the world, particularly Anglophone and Spanish-speaking countries — get ready for the influx of great talent as excellent and capable people look to work elsewhere.
April 3, 2025 at 3:08 PM
The brain drain from the US will surely accelerate now. Businesses elsewhere in the world, particularly Anglophone and Spanish-speaking countries — get ready for the influx of great talent as excellent and capable people look to work elsewhere.
Reposted by Helios360
BREAKING: France's President Macron urges companies to pause investments in the US after Trump's tariff onslaught
France’s Macron Urges Companies to Pause US Investments
French President Emmanuel Macron urged companies to pause investments in the US after President Donald Trump announced tariffs on the European Union and other regions.
www.bloomberg.com
April 3, 2025 at 2:48 PM
BREAKING: France's President Macron urges companies to pause investments in the US after Trump's tariff onslaught
Today's focus 🔎 — I've been trying to finish off the 2nd chapter of The Chief Delivery Officer's Handbook, on the 'what' of being a CDO.
Chapter 2 looks at the focus, the skills and the responsibilities of a CDO.
helios360.co.uk/handbook/wha...
Chapter 2 looks at the focus, the skills and the responsibilities of a CDO.
helios360.co.uk/handbook/wha...
More secret qualities of a Chief Delivery Officer
A longer look at some more skills and characteristics that are important for a CDO
helios360.co.uk
April 3, 2025 at 11:36 AM
Today's focus 🔎 — I've been trying to finish off the 2nd chapter of The Chief Delivery Officer's Handbook, on the 'what' of being a CDO.
Chapter 2 looks at the focus, the skills and the responsibilities of a CDO.
helios360.co.uk/handbook/wha...
Chapter 2 looks at the focus, the skills and the responsibilities of a CDO.
helios360.co.uk/handbook/wha...
All too often, projects fail big — major issues arise too late to do anything about them, and time and costs balloon. It doesn't have to be this way.
How do you start out on the right track and stay there? Fail fast and learn quickly.
helios360.co.uk/handbook/del...
How do you start out on the right track and stay there? Fail fast and learn quickly.
helios360.co.uk/handbook/del...
March 20, 2025 at 3:45 PM
All too often, projects fail big — major issues arise too late to do anything about them, and time and costs balloon. It doesn't have to be this way.
How do you start out on the right track and stay there? Fail fast and learn quickly.
helios360.co.uk/handbook/del...
How do you start out on the right track and stay there? Fail fast and learn quickly.
helios360.co.uk/handbook/del...
Reposted by Helios360
What’s next for public involvement on data and AI?
Join some great speakers from DSIT, @local.gov.uk and PEDRI, and me, for the latest Data and AI Public Engagement Community meeting with @connectedbydata.org
connectedbydata.org/events/2025-...
Join some great speakers from DSIT, @local.gov.uk and PEDRI, and me, for the latest Data and AI Public Engagement Community meeting with @connectedbydata.org
connectedbydata.org/events/2025-...
Data and AI public engagement: Community of Practice
On Wednesday 12 March 2025 at 2pm we will hold the sixth meeting of a community of practice as part of our project on Giving communities a powerful say in public sector data and AI projects.
connectedbydata.org
March 11, 2025 at 12:53 PM
What’s next for public involvement on data and AI?
Join some great speakers from DSIT, @local.gov.uk and PEDRI, and me, for the latest Data and AI Public Engagement Community meeting with @connectedbydata.org
connectedbydata.org/events/2025-...
Join some great speakers from DSIT, @local.gov.uk and PEDRI, and me, for the latest Data and AI Public Engagement Community meeting with @connectedbydata.org
connectedbydata.org/events/2025-...
Reposted by Helios360
Apparently No 10 is after a a centre-left vision for AI and tech www.politico.eu/newsletter/l...
Here's one @connectedbydata.org, and friends from across civil society, prepared earlier connectedbydata.org/resources/pr...
Here's one @connectedbydata.org, and friends from across civil society, prepared earlier connectedbydata.org/resources/pr...
March 13, 2025 at 9:39 AM
Apparently No 10 is after a a centre-left vision for AI and tech www.politico.eu/newsletter/l...
Here's one @connectedbydata.org, and friends from across civil society, prepared earlier connectedbydata.org/resources/pr...
Here's one @connectedbydata.org, and friends from across civil society, prepared earlier connectedbydata.org/resources/pr...
The Chief Delivery Officer's Newsletter
helios360.substack.com?r=ax51l&utm_...
helios360.substack.com?r=ax51l&utm_...
The Chief Delivery Officer's Newsletter | Joe Baker | Substack
Insights and fresh perspectives on service delivery leadership, from Helios360. Click to read The Chief Delivery Officer's Newsletter, by Joe Baker, a Substack publication. Launched a day ago.
helios360.substack.com
March 13, 2025 at 3:44 PM
The Chief Delivery Officer's Newsletter
helios360.substack.com?r=ax51l&utm_...
helios360.substack.com?r=ax51l&utm_...
Reposted by Helios360
I’m on my third gov dept/ALB now. The job requires you to be a detective, archaeologist, agony aunt, motivational speaker and diplomat, all while trying to complete a Rubiks Cube while walking through a corridor full of rakes. Even if I thought AI was the solution, you can’t turbocharge its use.
March 13, 2025 at 7:12 AM
I’m on my third gov dept/ALB now. The job requires you to be a detective, archaeologist, agony aunt, motivational speaker and diplomat, all while trying to complete a Rubiks Cube while walking through a corridor full of rakes. Even if I thought AI was the solution, you can’t turbocharge its use.
A second heuristic that's closely related to the previous one is actually a twofer — two vital questions that you need to ask right at the start of a project, before doing anything.
Find out why, ask what.
It's what discovering stuff up front is all about.
helios360.co.uk/handbook/del...
Find out why, ask what.
It's what discovering stuff up front is all about.
helios360.co.uk/handbook/del...
March 13, 2025 at 10:06 AM
A second heuristic that's closely related to the previous one is actually a twofer — two vital questions that you need to ask right at the start of a project, before doing anything.
Find out why, ask what.
It's what discovering stuff up front is all about.
helios360.co.uk/handbook/del...
Find out why, ask what.
It's what discovering stuff up front is all about.
helios360.co.uk/handbook/del...