Frances Gordon
frances-gordon.bsky.social
Frances Gordon
@frances-gordon.bsky.social
Love #ContentDesign, #UXWriting, #ContentMarketing. Always committed to #PlainLanguage and accessible content. Too many years of experience to boast about. Get annoyed when people explain the passive voice to me. Currently Principal UX Writer at Backbase.
Fantastic thread - I agree. Also, I'm learning more about how LLM with knowledge graphs, RAG, etc, starts becoming more reliable, more accurate - and in fact useful. Her framing misses that out.
June 25, 2025 at 12:50 AM
Compared to South Africa, the UK hardly teaches grammar. Grammar is so amazing as it teaches a metalanguage and is a map for learning other languages. There is no excuse for this bad teaching and testing. So sad!
June 19, 2025 at 1:37 PM
Interesting - but difficult to sum up ''private sector'' like that. Services are still subject to the Equality Act. Personalisation is still tricky in the context of Treating Customers Fairly and many other industry regulations. Also... what about small businesses?
March 28, 2025 at 11:17 AM
Absolutely - and what about utilization?
March 25, 2025 at 2:37 PM
I guess because 1) financial trauma often co-occurs with other kinds of trauma - being sick or disabled is not affordable these days, and 2) Money cuts deep into one's sense of worth, so much so that many have trouble thinking 'objectively' about it. THank you for the welcome!
January 7, 2025 at 10:58 PM
I write a lot about finances - a traumatic topic for many. Being rather new here, I can't think of a friend to tag, but hey, I'm happy to be tagged by someone else!
January 7, 2025 at 10:50 PM
This does the job perfectly. I feel that we tend to over-complicate data viz in our teams - so I wanted to share these simple guidelines.
December 11, 2024 at 9:17 PM
REally like the simplicity of this. Would like to share with colleagues (though blurred) so would be great if your name was on them somewhere? I feel bad sharing them otherwise!
December 11, 2024 at 10:04 AM
Anyone else notice how LinkedIn seems to be auto-changing CamelCase to lowercase in hashtags?
December 10, 2024 at 1:03 PM