Thomas has been well paid. Alito is just a natural a-hole.

This is a joke, right? Early test run of an April Fool’s prank? Draft Onion article?

The knife is not a scalpel, but a saw. Harsh, collateral damage, painful, sad.

Is USDS next? It was an Obama years creation.

Beautifully stated. Switchback is what happened.

UGH!

I took the “denial through avoidance and dissociation” route. Cue the “I am fine” meme.

Never had an account, but watched through other socials, and w interactions w my eldest son.

Right there with ya.

How do you create a great product. Isn’t design 1 of those elements, thus correlating with the usability metric.

And you can filter comments against a list of words that relate to UX/Design.

Increase satisfaction comments in NPS from X t Y %; demonstrate correlation to improved SUS scores.

Not exactly, if you have a great NPS analytics team w attitude analysis software you can look at the long text and correlate scores with comments and provide good analysis.

Does anything that engineering do probably impacts the business all on its own? Product management? It takes a village.

I find most stats aren’t actionable by themselves. There needs to be correlation with at least 1 other stat in order to convert a stat to insight, let alone action.

How can a health metric not be an OKR?

Objective: loose weight
KR: lose 25lbs

How to challenge.
Early career folk can often be push overs.

This includes everything from asking why, not just asking for a recipe and following it, to pressing the data hard when others are slipping.

Oh! And systems.