More like Poo planning amirite? 💩
More like Poo planning amirite? 💩
- designed by a UX team
- designed by a UX designer
- UXers may have worked on this but they were overruled by leadership obsessed with meeting short-term goals at the cost of long-term user trust
- designed by a dev
- designed by a UX team
- designed by a UX designer
- UXers may have worked on this but they were overruled by leadership obsessed with meeting short-term goals at the cost of long-term user trust
- designed by a dev
Meeting a short term goal of reducing cancellations is deceptive if you're nuking user trust in the process.
You have to log in on the web. And I only found that out by using the search bar on their help website, because the information also wasn't anywhere on the page.
And the info was buried under information on how to pause.
🤬
Meeting a short term goal of reducing cancellations is deceptive if you're nuking user trust in the process.
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