Support shares what the user saw.
Dev finds a clue in the logs.
QA connects it to a pattern in the traces.
Product explains the why.
And together, they move a problem from “we don’t know what happened” to “we fixed it, and we learned something.”
Support shares what the user saw.
Dev finds a clue in the logs.
QA connects it to a pattern in the traces.
Product explains the why.
And together, they move a problem from “we don’t know what happened” to “we fixed it, and we learned something.”
The same principle applies whether you’re debugging a production issue, designing a feature, or resolving a support ticket.
The same principle applies whether you’re debugging a production issue, designing a feature, or resolving a support ticket.
👀 We wrote about how to make your support workflow productive for everyone without burning anyone out:
www.multiplayer.app/blog/high-us...
👀 We wrote about how to make your support workflow productive for everyone without burning anyone out:
www.multiplayer.app/blog/high-us...
▸ Support wasting hours chasing context instead of solving problems.
▸ Developers spending more time troubleshooting and searching for info than coding.
▸ Customer success burning energy just to keep the process moving.
▸ Support wasting hours chasing context instead of solving problems.
▸ Developers spending more time troubleshooting and searching for info than coding.
▸ Customer success burning energy just to keep the process moving.
On paper, it’s success.
But...
On paper, it’s success.
But...
Perfect for testing, debugging, or prototyping.
Perfect for testing, debugging, or prototyping.
Give them complete context for accurate fixes, tests, and features.
Give them complete context for accurate fixes, tests, and features.
Add sketches, comments, and requirements directly to your recordings or annotate user interactions, API calls, and traces.
Add sketches, comments, and requirements directly to your recordings or annotate user interactions, API calls, and traces.
All in one replay.
Never waste time stitching context across tools again.
All in one replay.
Never waste time stitching context across tools again.
👉 Try our free sandbox: sandbox.multiplayer.app
👉 Start a free 1-month trial: go.multiplayer.app
👉 Or just hit reply and tell me what you think.
Thanks for being part of the journey 💜
👉 Try our free sandbox: sandbox.multiplayer.app
👉 Start a free 1-month trial: go.multiplayer.app
👉 Or just hit reply and tell me what you think.
Thanks for being part of the journey 💜
‣ Because we actually want feedback, not just upvotes.
‣ Because I truly believe full stack session recordings are a game changer for developers.
In fact, I care so little about Product Hunt upvotes that I won’t even share that link here.
‣ Because we actually want feedback, not just upvotes.
‣ Because I truly believe full stack session recordings are a game changer for developers.
In fact, I care so little about Product Hunt upvotes that I won’t even share that link here.