Steph Johnson
@bkstephj1.bsky.social
CEO at Multiplayer.app, full stack session recordings to seamlessly capture and resolve issues or develop new features - without breaking your flow.
I wish I could laugh, but it’s an uncomfortable truth most executives overlook.
We obsess over churn rates and retention metrics, yet rarely measure how much inefficient debugging and support workflows cost the company (and who they actually serve).
We obsess over churn rates and retention metrics, yet rarely measure how much inefficient debugging and support workflows cost the company (and who they actually serve).
November 28, 2025 at 12:58 PM
I wish I could laugh, but it’s an uncomfortable truth most executives overlook.
We obsess over churn rates and retention metrics, yet rarely measure how much inefficient debugging and support workflows cost the company (and who they actually serve).
We obsess over churn rates and retention metrics, yet rarely measure how much inefficient debugging and support workflows cost the company (and who they actually serve).
Raise your hand if this describes your technical support 👇
👀 If this feels familiar, I’d love to hear what’s working (or not) in your support flow. Ping me in the comments or DMs.
My take: the real problem isn’t the bug. It’s the missing context.
👀 If this feels familiar, I’d love to hear what’s working (or not) in your support flow. Ping me in the comments or DMs.
My take: the real problem isn’t the bug. It’s the missing context.
November 19, 2025 at 3:08 PM
Raise your hand if this describes your technical support 👇
👀 If this feels familiar, I’d love to hear what’s working (or not) in your support flow. Ping me in the comments or DMs.
My take: the real problem isn’t the bug. It’s the missing context.
👀 If this feels familiar, I’d love to hear what’s working (or not) in your support flow. Ping me in the comments or DMs.
My take: the real problem isn’t the bug. It’s the missing context.
November 11, 2025 at 10:51 AM
We tend to talk about innovation as if it comes from sudden sparks of genius: one person, one idea, one breakthrough. But most progress doesn’t look like that.
It’s rarely a lightbulb moment. It’s actually more like a relay race. 🧵
It’s rarely a lightbulb moment. It’s actually more like a relay race. 🧵
November 6, 2025 at 4:17 PM
We tend to talk about innovation as if it comes from sudden sparks of genius: one person, one idea, one breakthrough. But most progress doesn’t look like that.
It’s rarely a lightbulb moment. It’s actually more like a relay race. 🧵
It’s rarely a lightbulb moment. It’s actually more like a relay race. 🧵
Looking for AI-related ice breakers for tomorrow’s MCP demo night in NY. Would this do? 😉
October 21, 2025 at 2:35 PM
Looking for AI-related ice breakers for tomorrow’s MCP demo night in NY. Would this do? 😉
Capture a full stack session recording once, use it for debugging, testing, support, feature development, and AI prompts.
Here's everything you can do in Multiplayer 👀 👇
Here's everything you can do in Multiplayer 👀 👇
October 8, 2025 at 3:52 PM
Capture a full stack session recording once, use it for debugging, testing, support, feature development, and AI prompts.
Here's everything you can do in Multiplayer 👀 👇
Here's everything you can do in Multiplayer 👀 👇
Product hunt is dead. Here’s what happened as soon as we launched Multiplayer 👇.
But here’s also why we did it anyway 🧵
But here’s also why we did it anyway 🧵
September 30, 2025 at 1:09 PM
Product hunt is dead. Here’s what happened as soon as we launched Multiplayer 👇.
But here’s also why we did it anyway 🧵
But here’s also why we did it anyway 🧵
Our first post on Hacker News 🤩
This feels like a rite of passage.
news.ycombinator.com/item?id=4537...
This feels like a rite of passage.
news.ycombinator.com/item?id=4537...
September 25, 2025 at 1:42 PM
Our first post on Hacker News 🤩
This feels like a rite of passage.
news.ycombinator.com/item?id=4537...
This feels like a rite of passage.
news.ycombinator.com/item?id=4537...
We need to stop treating documentation as a static pile of text.
The future is documentation as an experience: dynamic, contextual, and part of the workflow.
Otherwise, the vicious cycle of outdated docs will never end.
The future is documentation as an experience: dynamic, contextual, and part of the workflow.
Otherwise, the vicious cycle of outdated docs will never end.
September 11, 2025 at 4:09 PM
We need to stop treating documentation as a static pile of text.
The future is documentation as an experience: dynamic, contextual, and part of the workflow.
Otherwise, the vicious cycle of outdated docs will never end.
The future is documentation as an experience: dynamic, contextual, and part of the workflow.
Otherwise, the vicious cycle of outdated docs will never end.
When we build something at @multiplayer.app, we aim for insanely great quality.
For example: we’ve been building a sandbox so you can test Multiplayer without signing up for a free trial. Seems straightforward, right?
But in practice, there’s a lot to think through 👇
For example: we’ve been building a sandbox so you can test Multiplayer without signing up for a free trial. Seems straightforward, right?
But in practice, there’s a lot to think through 👇
August 28, 2025 at 5:58 PM
When we build something at @multiplayer.app, we aim for insanely great quality.
For example: we’ve been building a sandbox so you can test Multiplayer without signing up for a free trial. Seems straightforward, right?
But in practice, there’s a lot to think through 👇
For example: we’ve been building a sandbox so you can test Multiplayer without signing up for a free trial. Seems straightforward, right?
But in practice, there’s a lot to think through 👇
❝An information retrieval system will tend not to be used whenever it is more painful and troublesome for a customer to have information than for him not to have it.❞
👇 That’s why we focused on getting devs *all* the data for a bug, in a single timeline.
👇 That’s why we focused on getting devs *all* the data for a bug, in a single timeline.
July 29, 2025 at 12:59 PM
❝An information retrieval system will tend not to be used whenever it is more painful and troublesome for a customer to have information than for him not to have it.❞
👇 That’s why we focused on getting devs *all* the data for a bug, in a single timeline.
👇 That’s why we focused on getting devs *all* the data for a bug, in a single timeline.
If every outage still ends with 'can someone repro this?', you don’t have a reliable test case (👀👇).
You have a one-off incident waiting to happen again.
You have a one-off incident waiting to happen again.
July 22, 2025 at 1:59 PM
If every outage still ends with 'can someone repro this?', you don’t have a reliable test case (👀👇).
You have a one-off incident waiting to happen again.
You have a one-off incident waiting to happen again.
That’s why having a complete understanding of the bug - and everything that contributed to it - from frontend to backend, is key.
July 15, 2025 at 1:40 PM
That’s why having a complete understanding of the bug - and everything that contributed to it - from frontend to backend, is key.
As a woman founder in tech, these numbers are frustrating, but not surprising.
We’ve known these stats for a while. And that’s exactly why representation in early-stage funding matters so much.
We’ve known these stats for a while. And that’s exactly why representation in early-stage funding matters so much.
May 28, 2025 at 11:25 AM
As a woman founder in tech, these numbers are frustrating, but not surprising.
We’ve known these stats for a while. And that’s exactly why representation in early-stage funding matters so much.
We’ve known these stats for a while. And that’s exactly why representation in early-stage funding matters so much.
Listening to Anthony Alaribe at APIdaysGlobal NewYork!
I really enjoyed his talk - lots of interesting insights that I share.
👀 If you’re around, let’s talk API chaos (and how to tame it).
I really enjoyed his talk - lots of interesting insights that I share.
👀 If you’re around, let’s talk API chaos (and how to tame it).
May 15, 2025 at 2:50 PM
Listening to Anthony Alaribe at APIdaysGlobal NewYork!
I really enjoyed his talk - lots of interesting insights that I share.
👀 If you’re around, let’s talk API chaos (and how to tame it).
I really enjoyed his talk - lots of interesting insights that I share.
👀 If you’re around, let’s talk API chaos (and how to tame it).
Jr. dev: Who owns this documentation?
Sr. devs:
Sr. devs:
May 9, 2025 at 9:48 AM
Jr. dev: Who owns this documentation?
Sr. devs:
Sr. devs:
Getting your existing architecture into Multiplayer is easy — upload a CSV or a diagram image, and your system architecture is ready to explore.
April 22, 2025 at 4:29 PM
Getting your existing architecture into Multiplayer is easy — upload a CSV or a diagram image, and your system architecture is ready to explore.
Your docs should do more than sit in a wiki.
Platform Notebooks are where documentation meets execution:
✅ Document integration steps
✅ Run and debug APIs inline
✅ Share working examples with your team or partners
Platform Notebooks are where documentation meets execution:
✅ Document integration steps
✅ Run and debug APIs inline
✅ Share working examples with your team or partners
April 9, 2025 at 1:30 PM
Your docs should do more than sit in a wiki.
Platform Notebooks are where documentation meets execution:
✅ Document integration steps
✅ Run and debug APIs inline
✅ Share working examples with your team or partners
Platform Notebooks are where documentation meets execution:
✅ Document integration steps
✅ Run and debug APIs inline
✅ Share working examples with your team or partners
In this scenario AI would be a shiny new chimney.
Looks impressive, adds "innovation points," and it’s installed right next to the hole.
Doesn't fix the leak, but it recommends articles about roof repair. 🤣
Looks impressive, adds "innovation points," and it’s installed right next to the hole.
Doesn't fix the leak, but it recommends articles about roof repair. 🤣
April 8, 2025 at 8:42 AM
In this scenario AI would be a shiny new chimney.
Looks impressive, adds "innovation points," and it’s installed right next to the hole.
Doesn't fix the leak, but it recommends articles about roof repair. 🤣
Looks impressive, adds "innovation points," and it’s installed right next to the hole.
Doesn't fix the leak, but it recommends articles about roof repair. 🤣
Most teams still don’t have a clear picture of all the APIs in their system—let alone where they live, how they respond, or how they’re connected.
Multiplayer auto-documents it all.
Live API detection, automatic documentation, and real-time insights—without any extra effort from your team.
Multiplayer auto-documents it all.
Live API detection, automatic documentation, and real-time insights—without any extra effort from your team.
April 2, 2025 at 11:06 AM
Most teams still don’t have a clear picture of all the APIs in their system—let alone where they live, how they respond, or how they’re connected.
Multiplayer auto-documents it all.
Live API detection, automatic documentation, and real-time insights—without any extra effort from your team.
Multiplayer auto-documents it all.
Live API detection, automatic documentation, and real-time insights—without any extra effort from your team.
Spent my morning turning some of my favorite photos into Studio Ghibli-style illustrations with ChatGPT, and the dogs look absolutely magical! 🐾✨😍
March 26, 2025 at 11:15 AM
Spent my morning turning some of my favorite photos into Studio Ghibli-style illustrations with ChatGPT, and the dogs look absolutely magical! 🐾✨😍
Just imagine being able to list all the APIs, code snippets, and instructions for your integrations in ONE place.
Magic ✨
Magic ✨
March 26, 2025 at 11:08 AM
Just imagine being able to list all the APIs, code snippets, and instructions for your integrations in ONE place.
Magic ✨
Magic ✨
Adding just another “small backlog task” to your manual docs.
March 24, 2025 at 4:05 PM
Adding just another “small backlog task” to your manual docs.
Tired of arranging diagram boxes and arrows yet?
There’s an easier way to visualize your architecture 👀👇
There’s an easier way to visualize your architecture 👀👇
March 19, 2025 at 9:30 AM
Tired of arranging diagram boxes and arrows yet?
There’s an easier way to visualize your architecture 👀👇
There’s an easier way to visualize your architecture 👀👇
Which one are you?
March 14, 2025 at 12:50 PM
Which one are you?