🚀 diaries of fighting windmills while building Design Waves Lab
💜 systems, products, and services for driving change
✨ MedTech, BioTech, Education, FinTech, Gov, Sustainability, etc
It’s simply a matter of the angle we’re standing at in that particular moment…
It’s simply a matter of the angle we’re standing at in that particular moment…
- Alan Turing
- Alan Turing
Quick-swap dictionary that turns pixel talk into leverage:
⚠️ It delights users
✅ Cuts support tickets by 18%, which is ≈ $XX K saved per quarter
→ Why execs lean in? Reduces Cost!
Quick-swap dictionary that turns pixel talk into leverage:
⚠️ It delights users
✅ Cuts support tickets by 18%, which is ≈ $XX K saved per quarter
→ Why execs lean in? Reduces Cost!
Overlooking true design is like skipping foreplay and expecting fireworks... design is how you business earns awareness, trust and loyalty
Overlooking true design is like skipping foreplay and expecting fireworks... design is how you business earns awareness, trust and loyalty
🤘🤘🤘
🤘🤘🤘
We’re not victims. We’re warriors.
If our audacity to speak our truths and have an opinion rattles some people's fragile “masculine energy”...
Then so be it.
We’re not victims. We’re warriors.
If our audacity to speak our truths and have an opinion rattles some people's fragile “masculine energy”...
Then so be it.
Stories from the field #1:
72-year-old train spotter who had to go mow 3 acres of grass
Reflection: The simplest joys keep us going. In a world obsessed with outcomes, small passions fuel us.
Stories from the field #1:
72-year-old train spotter who had to go mow 3 acres of grass
Reflection: The simplest joys keep us going. In a world obsessed with outcomes, small passions fuel us.
The fight worth fighting is one that brings peace to ourselves and those around us.
The fight worth fighting is one that brings peace to ourselves and those around us.
for every $1 to fix a problem during design,
it would cost $10 to fix the same problem during development,
and $100 to fix it after the product’s release
💡 guess, go chat with your designer ASAP ...
for every $1 to fix a problem during design,
it would cost $10 to fix the same problem during development,
and $100 to fix it after the product’s release
💡 guess, go chat with your designer ASAP ...
→ the more diligence we put in upfront research and testing, the more 💸, effort & chaos we save
→ they solve the problem of implementation failure - uncovering pain-points and iterating in design phase is cheaper than fixing mistakes later
→ the more diligence we put in upfront research and testing, the more 💸, effort & chaos we save
→ they solve the problem of implementation failure - uncovering pain-points and iterating in design phase is cheaper than fixing mistakes later
We shy away from business tools like EBITDA, ROI etc. convinced they don’t belong to us? 𝗧𝗵𝗲𝘆 𝗱𝗼!
Not knowing this is like building a bridge without caring where it leads
We shy away from business tools like EBITDA, ROI etc. convinced they don’t belong to us? 𝗧𝗵𝗲𝘆 𝗱𝗼!
Not knowing this is like building a bridge without caring where it leads
• challenging stakeholders wanting to kill accessibility
• shifting from sharing prototypes, to framing risks & opportunities for the business
• walking into a strategy meeting & saying “here’s how we'll reduce churn by X%, saving our org $$$”
• challenging stakeholders wanting to kill accessibility
• shifting from sharing prototypes, to framing risks & opportunities for the business
• walking into a strategy meeting & saying “here’s how we'll reduce churn by X%, saving our org $$$”
The so-called "innovative" businesses send a message that inclusivity is conditional, and progress is negotiable.
What world are we flippin building?
We can do better. We must do better!!!
The so-called "innovative" businesses send a message that inclusivity is conditional, and progress is negotiable.
What world are we flippin building?
We can do better. We must do better!!!
— John Steinbeck
— John Steinbeck
And particularly bad for your executive career.
How thoroughly unexpected.
#productdesign #ohnoanyway
www.fastcompany.com/91259432/son...
And particularly bad for your executive career.
How thoroughly unexpected.
#productdesign #ohnoanyway
www.fastcompany.com/91259432/son...