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https://AirPassengerRights.ca
The APPR does not relieve the airline from liability under the Montreal Convention, Article 19.
See Boyd v. WestJet, 2024 BCCRT 640:
www.canlii.org/en/bc/bccrt/...
The APPR does not relieve the airline from liability under the Montreal Convention, Article 19.
See Boyd v. WestJet, 2024 BCCRT 640:
www.canlii.org/en/bc/bccrt/...
The response below disingenuously sidesteps liability for expenses under the Montreal Convention, Article 19.
The response below disingenuously sidesteps liability for expenses under the Montreal Convention, Article 19.
The email below misrepresents passengers' rights to a rebooking under the APPR.
* "5 days" should read "48 hours"
* "same or lower cabin" should add "unless only higher class was available on the next available flight"
* delete "same origin"
The email below misrepresents passengers' rights to a rebooking under the APPR.
* "5 days" should read "48 hours"
* "same or lower cabin" should add "unless only higher class was available on the next available flight"
* delete "same origin"
Regrettably, CBC has been regurgitating Air Canada's press release. This is inaccurate.
1) Under the APPR, AC must rebook passengers on competitor airlines if it cannot rebook them on their own.
2) The Carriage by Air Act provides more protection.
Regrettably, CBC has been regurgitating Air Canada's press release. This is inaccurate.
1) Under the APPR, AC must rebook passengers on competitor airlines if it cannot rebook them on their own.
2) The Carriage by Air Act provides more protection.
If so, DO NOT take a refund.
Instead, search for alternative flights on your own, and buy a new flight WITHOUT accepting a refund -- then make Air Canada pay for the costs of your new flight.
If so, DO NOT take a refund.
Instead, search for alternative flights on your own, and buy a new flight WITHOUT accepting a refund -- then make Air Canada pay for the costs of your new flight.
If you were a victim of this scam, you are entitled to a refund of the fare difference.
Refund means cash, not credit.
For more information, see report by Diana Zlomislic:
archive.is/zkuHs
If you were a victim of this scam, you are entitled to a refund of the fare difference.
Refund means cash, not credit.
For more information, see report by Diana Zlomislic:
archive.is/zkuHs
@chrystia-freeland.bsky.social
archive.today/2025.06.27-0...
@chrystia-freeland.bsky.social
archive.today/2025.06.27-0...
Air Canada is misrepresenting its obligations under the Air Passenger Protection Regulations (APPR) to passengers travelling to and from Dubai
@ana-kom.bsky.social
Air Canada is misrepresenting its obligations under the Air Passenger Protection Regulations (APPR) to passengers travelling to and from Dubai
@ana-kom.bsky.social
"In cases where passengers display the following indicators, please contact the Canada Border Services Agency Liaison Officer:
* Recently issued passport
[...]
* Unemployment
[...]
* Hotel is booked but not paid for"
"In cases where passengers display the following indicators, please contact the Canada Border Services Agency Liaison Officer:
* Recently issued passport
[...]
* Unemployment
[...]
* Hotel is booked but not paid for"
@taylorbachrach.bsky.social
docs.airpassengerrights.ca/Canadian_Tra...
@taylorbachrach.bsky.social
docs.airpassengerrights.ca/Canadian_Tra...
* no $$ for "unforeseeable technical defect"
* narrow definition of "denial of boarding"
@taylorbachrach.bsky.social
* no $$ for "unforeseeable technical defect"
* narrow definition of "denial of boarding"
@taylorbachrach.bsky.social
"[Passengers] who saved for three years for their-one-week vacation were treated shamefully, being moved around without any thought of the effect of this experience [...]."
@taylorbachrach.bsky.social
"[Passengers] who saved for three years for their-one-week vacation were treated shamefully, being moved around without any thought of the effect of this experience [...]."
@taylorbachrach.bsky.social