Air Passenger Rights
@airpassengerrights.ca
Spearheaded by Gabor Lukacs and other consumer advocates.
Airlines think you have no rights. We prove them wrong. Watch us.
https://AirPassengerRights.ca
Airlines think you have no rights. We prove them wrong. Watch us.
https://AirPassengerRights.ca
PROACTIVE DISCLOSURE: Dr. Lukács to provide advice to Settled Technologies Inc.
* Lukács is doing so in his individual capacity, not on behalf of APR
* This advisory role does not constitute endorsement of Settled or TripFix.ca by APR
airpassengerrights.ca/en/about/pro...
* Lukács is doing so in his individual capacity, not on behalf of APR
* This advisory role does not constitute endorsement of Settled or TripFix.ca by APR
airpassengerrights.ca/en/about/pro...
November 10, 2025 at 9:50 PM
PROACTIVE DISCLOSURE: Dr. Lukács to provide advice to Settled Technologies Inc.
* Lukács is doing so in his individual capacity, not on behalf of APR
* This advisory role does not constitute endorsement of Settled or TripFix.ca by APR
airpassengerrights.ca/en/about/pro...
* Lukács is doing so in his individual capacity, not on behalf of APR
* This advisory role does not constitute endorsement of Settled or TripFix.ca by APR
airpassengerrights.ca/en/about/pro...
Travellers consider potential impacts as WestJet, flight attendants work toward new contract
www.ctvnews.ca/calgary/arti...
www.ctvnews.ca/calgary/arti...
Travellers consider potential impacts as WestJet, flight attendants work toward new contract
The clock is ticking for WestJet and its flight attendants to sign a new deal before the current contract expires, and some Albertans are paying close attention to how possible outcomes might affect t...
www.ctvnews.ca
November 7, 2025 at 2:16 AM
Travellers consider potential impacts as WestJet, flight attendants work toward new contract
www.ctvnews.ca/calgary/arti...
www.ctvnews.ca/calgary/arti...
Court hits Air Transat with $7,000 for denying boarding to a vacationing couple
donotpassgo.substack.com/p/court-hits...
donotpassgo.substack.com/p/court-hits...
Court hits Air Transat with $7,000 for denying boarding to a vacationing couple
The decision, which hinged on recorded video of "egregious" and "terrible" customer service, hailed as a major victory for passenger rights
donotpassgo.substack.com
October 31, 2025 at 8:02 PM
Court hits Air Transat with $7,000 for denying boarding to a vacationing couple
donotpassgo.substack.com/p/court-hits...
donotpassgo.substack.com/p/court-hits...
‘It’s disheartening:’ WestJet to charge for reclined seats starting this month
www.youtube.com/watch?v=br0C...
www.youtube.com/watch?v=br0C...
‘It’s disheartening:’ WestJet to charge for reclined seats starting this month (CTV)
YouTube video by Air Passenger Rights
www.youtube.com
October 24, 2025 at 10:17 PM
‘It’s disheartening:’ WestJet to charge for reclined seats starting this month
www.youtube.com/watch?v=br0C...
www.youtube.com/watch?v=br0C...
Air Canada may be on the hook to pay more than $66M in compensation to stranded passengers during strike: firm
www.thestar.com/business/air...
www.thestar.com/business/air...
Air Canada may be on the hook to pay more than $66M in compensation to stranded passengers during strike: firm
Last-minute hotels, out of pocket expenses and lost wages could see Air Canada owing up to $66 million to some of the 550,000 passengers inconvenienced by the cancellations of more than 3,000 flights,...
www.thestar.com
September 16, 2025 at 5:40 PM
Air Canada may be on the hook to pay more than $66M in compensation to stranded passengers during strike: firm
www.thestar.com/business/air...
www.thestar.com/business/air...
WATCH: Would more airline competition fix flying in Canada? (CBC The National)
www.youtube.com/watch?v=OXb1...
www.youtube.com/watch?v=OXb1...
Would more airline competition fix flying in Canada? (CBC The National)
YouTube video by Air Passenger Rights
www.youtube.com
August 28, 2025 at 3:39 PM
WATCH: Would more airline competition fix flying in Canada? (CBC The National)
www.youtube.com/watch?v=OXb1...
www.youtube.com/watch?v=OXb1...
Air Canada must obey the law and honour its commitment to reimburse passengers for their meals, accommodation, and out-of-pocket expenses incurred during the strike.
The response below disingenuously sidesteps liability for expenses under the Montreal Convention, Article 19.
The response below disingenuously sidesteps liability for expenses under the Montreal Convention, Article 19.
August 27, 2025 at 1:10 PM
Air Canada must obey the law and honour its commitment to reimburse passengers for their meals, accommodation, and out-of-pocket expenses incurred during the strike.
The response below disingenuously sidesteps liability for expenses under the Montreal Convention, Article 19.
The response below disingenuously sidesteps liability for expenses under the Montreal Convention, Article 19.
Stranded Air Canada Passenger’s Letter to Transport Minister Freeland
airpassengerrights.ca/en/about/tes...
airpassengerrights.ca/en/about/tes...
Stranded Air Canada Passenger’s Letter to Transport Minister Freeland
"Now is the time to show that you truly care about the people you serve."
airpassengerrights.ca
August 26, 2025 at 6:41 PM
Stranded Air Canada Passenger’s Letter to Transport Minister Freeland
airpassengerrights.ca/en/about/tes...
airpassengerrights.ca/en/about/tes...
WATCH: Information for passengers affected by Air Canada strike (Global News)
www.youtube.com/watch?v=cIvZ...
www.youtube.com/watch?v=cIvZ...
Information for passengers affected by Air Canada strike (Global News)
YouTube video by Air Passenger Rights
www.youtube.com
August 26, 2025 at 5:13 PM
WATCH: Information for passengers affected by Air Canada strike (Global News)
www.youtube.com/watch?v=cIvZ...
www.youtube.com/watch?v=cIvZ...
Refused Compensation? You are Entitled to an Explanation
Updated with landmark ruling of the Federal Court of Appeal
airpassengerrights.ca/en/blog/refu...
Updated with landmark ruling of the Federal Court of Appeal
airpassengerrights.ca/en/blog/refu...
Refused Compensation? You are Entitled to an Explanation
The airline must provide a fulsome explanation as to why compensation is not payable, if it refuses to pay for your inconvenience caused by a flight d...
airpassengerrights.ca
August 26, 2025 at 3:00 AM
Refused Compensation? You are Entitled to an Explanation
Updated with landmark ruling of the Federal Court of Appeal
airpassengerrights.ca/en/blog/refu...
Updated with landmark ruling of the Federal Court of Appeal
airpassengerrights.ca/en/blog/refu...
BREAKING: Federal Court of Appeal rules in favour of passengers in interpreting "required for safety reasons" in the APPR.
August 25, 2025 at 7:06 PM
BREAKING: Federal Court of Appeal rules in favour of passengers in interpreting "required for safety reasons" in the APPR.
WATCH: Days after strike ends, some Air Canada passengers still stranded
www.youtube.com/watch?v=we2s...
www.youtube.com/watch?v=we2s...
Days after strike ends, some Air Canada passengers still stranded (CBC)
YouTube video by Air Passenger Rights
www.youtube.com
August 25, 2025 at 4:03 PM
WATCH: Days after strike ends, some Air Canada passengers still stranded
www.youtube.com/watch?v=we2s...
www.youtube.com/watch?v=we2s...
Flights cancelled? You’d be far better off if Canada had adopted this (gold standard) rule for airlines
airpassengerrights.ca/en/press/op-...
airpassengerrights.ca/en/press/op-...
Flights cancelled? You’d be far better off if Canada had adopted this (gold standard) rule for airlines
It is high time Canada adopt the EU’s gold standard of passengers’ rights.
airpassengerrights.ca
August 24, 2025 at 5:03 PM
Flights cancelled? You’d be far better off if Canada had adopted this (gold standard) rule for airlines
airpassengerrights.ca/en/press/op-...
airpassengerrights.ca/en/press/op-...
WATCH: Tips for those impacted by Air Canada strike
www.youtube.com/watch?v=Gf0L...
www.youtube.com/watch?v=Gf0L...
Tips for those impacted by Air Canada strike (Global News)
YouTube video by Air Passenger Rights
www.youtube.com
August 23, 2025 at 10:22 PM
WATCH: Tips for those impacted by Air Canada strike
www.youtube.com/watch?v=Gf0L...
www.youtube.com/watch?v=Gf0L...
Air Canada defying federal passenger protection regulations: consumer advocate
www.ctvnews.ca/business/art...
www.ctvnews.ca/business/art...
Air Canada defying federal passenger protection regulations: consumer advocate
Canadian passengers who tried to book a new flight home amid the Air Canada strike say the airline made it difficult
www.ctvnews.ca
August 22, 2025 at 9:48 AM
Air Canada defying federal passenger protection regulations: consumer advocate
www.ctvnews.ca/business/art...
www.ctvnews.ca/business/art...
AIR CANADA MISINFORMATION ALERT
The email below misrepresents passengers' rights to a rebooking under the APPR.
* "5 days" should read "48 hours"
* "same or lower cabin" should add "unless only higher class was available on the next available flight"
* delete "same origin"
The email below misrepresents passengers' rights to a rebooking under the APPR.
* "5 days" should read "48 hours"
* "same or lower cabin" should add "unless only higher class was available on the next available flight"
* delete "same origin"
August 22, 2025 at 2:00 AM
AIR CANADA MISINFORMATION ALERT
The email below misrepresents passengers' rights to a rebooking under the APPR.
* "5 days" should read "48 hours"
* "same or lower cabin" should add "unless only higher class was available on the next available flight"
* delete "same origin"
The email below misrepresents passengers' rights to a rebooking under the APPR.
* "5 days" should read "48 hours"
* "same or lower cabin" should add "unless only higher class was available on the next available flight"
* delete "same origin"
WATCH: Canada opens online form for reimbursement for alternate transportation expenses (CTV News)
www.youtube.com/watch?v=i6pq...
www.youtube.com/watch?v=i6pq...
Canada opens online form for reimbursement for alternate transportation expenses (CTV News)
YouTube video by Air Passenger Rights
www.youtube.com
August 21, 2025 at 1:12 PM
WATCH: Canada opens online form for reimbursement for alternate transportation expenses (CTV News)
www.youtube.com/watch?v=i6pq...
www.youtube.com/watch?v=i6pq...
‘Don’t accept the refund’: Advocate on how impacted Air Canada passengers can seek restitution
www.youtube.com/watch?v=4Dad...
www.youtube.com/watch?v=4Dad...
‘Don’t accept the refund’: Advocate on how impacted Air Canada passengers can seek restitution (CTV)
YouTube video by Air Passenger Rights
www.youtube.com
August 21, 2025 at 11:55 AM
‘Don’t accept the refund’: Advocate on how impacted Air Canada passengers can seek restitution
www.youtube.com/watch?v=4Dad...
www.youtube.com/watch?v=4Dad...
WATCH: Tips on how to recoup expenses if affected by Air Canada strike (CityNews)
www.youtube.com/watch?v=w-sb...
www.youtube.com/watch?v=w-sb...
Tips on how to recoup expenses if affected by Air Canada strike (CityNews)
YouTube video by Air Passenger Rights
www.youtube.com
August 21, 2025 at 1:57 AM
WATCH: Tips on how to recoup expenses if affected by Air Canada strike (CityNews)
www.youtube.com/watch?v=w-sb...
www.youtube.com/watch?v=w-sb...
We commend Air Canada for acknowledging its obligation to reimburse passengers for expenses they incurred for arranging for alternate transportation on their own
Adding a form for this purpose was a good move too:
accc-prod.microsoftcrmportals.com/en-CA/refund...
Adding a form for this purpose was a good move too:
accc-prod.microsoftcrmportals.com/en-CA/refund...
Refund Assistance due to Labour Action
· Air Canada Customer Care
accc-prod.microsoftcrmportals.com
August 20, 2025 at 2:16 PM
We commend Air Canada for acknowledging its obligation to reimburse passengers for expenses they incurred for arranging for alternate transportation on their own
Adding a form for this purpose was a good move too:
accc-prod.microsoftcrmportals.com/en-CA/refund...
Adding a form for this purpose was a good move too:
accc-prod.microsoftcrmportals.com/en-CA/refund...
Air Canada strike: Passengers have questions over extra expenses. This expert has answers
www.ctvnews.ca/business/art...
www.ctvnews.ca/business/art...
Air Canada strike: Passengers have questions over extra expenses. This expert has answers
The Air Canada strike has affected hundreds of thousands of customers, with travellers saying they have more questions than answers about what to do with their flights and expenses.
www.ctvnews.ca
August 20, 2025 at 12:35 PM
Air Canada strike: Passengers have questions over extra expenses. This expert has answers
www.ctvnews.ca/business/art...
www.ctvnews.ca/business/art...
BC Civil Resolutions Tribunal upholds right to recover prepaid but missed hotel costs under the Montreal Convention
decisions.civilresolutionbc.ca/crt/crtd/en/...
This is an exemplary decision of good legal writing and sharp reasoning, and fairness to both sides.
decisions.civilresolutionbc.ca/crt/crtd/en/...
This is an exemplary decision of good legal writing and sharp reasoning, and fairness to both sides.
CRT Decisions | Search Now | Civil Resolution Tribunal
Search decisions for CRT claims | strata, small claims, societies & cooperative associations and vehicle accident claims | Civil Resolution Tribunal
decisions.civilresolutionbc.ca
August 19, 2025 at 8:57 PM
BC Civil Resolutions Tribunal upholds right to recover prepaid but missed hotel costs under the Montreal Convention
decisions.civilresolutionbc.ca/crt/crtd/en/...
This is an exemplary decision of good legal writing and sharp reasoning, and fairness to both sides.
decisions.civilresolutionbc.ca/crt/crtd/en/...
This is an exemplary decision of good legal writing and sharp reasoning, and fairness to both sides.
'Don't be a pushover': Passenger rights activist on what you need to know before possible Air Canada strike
nationalpost.com/news/canada/...
nationalpost.com/news/canada/...
'Don't be a pushover': Passenger rights activist on what you need to know before possible Air Canada strike
"Keep all documents, keep recordings, audio, video," said Gábor Lukács. "And don't be a pushover."
nationalpost.com
August 19, 2025 at 2:51 AM
'Don't be a pushover': Passenger rights activist on what you need to know before possible Air Canada strike
nationalpost.com/news/canada/...
nationalpost.com/news/canada/...
MISINFORMATION ALERT:
Mr. Martin Firestone is helping Air Canada to spread disinformation about your rights
Kudos to CP24's reporter for correctly quoting the APPR to this insurance salesman who pretends to be a travel expert without real credentials
www.cp24.com/video/2025/0...
Mr. Martin Firestone is helping Air Canada to spread disinformation about your rights
Kudos to CP24's reporter for correctly quoting the APPR to this insurance salesman who pretends to be a travel expert without real credentials
www.cp24.com/video/2025/0...
Expert cautions travellers expecting Air Canada to reimburse rebooked flights
Secure Travel Inc. president Martin Firestone explains why Air Canada will not reimburse alternative flights booked by customers amid suspended operations.
www.cp24.com
August 18, 2025 at 10:29 PM
MISINFORMATION ALERT:
Mr. Martin Firestone is helping Air Canada to spread disinformation about your rights
Kudos to CP24's reporter for correctly quoting the APPR to this insurance salesman who pretends to be a travel expert without real credentials
www.cp24.com/video/2025/0...
Mr. Martin Firestone is helping Air Canada to spread disinformation about your rights
Kudos to CP24's reporter for correctly quoting the APPR to this insurance salesman who pretends to be a travel expert without real credentials
www.cp24.com/video/2025/0...