Will you share your research, please and thanks!

That's our new mandate! BC Public Service, ministry of citizen services: "Strengthen connected digital services for ppl in BC, so it’s easier to
access govt services – using effective engagement with key partners and aggressive innovation in cost-effective technology and citizen-oriented processes

This is because "digital" is often considered a solution where we should be measuring value at a problem/outcome level.
How big is the problem? How much is it worth to solve?
THEN you can consider solutions, which may or may not be technology.

I try to share the benefits of focusing on "reduction" all the time. Reduce the time to, reduce the # of steps, reduce the likelihood of error. Trying to simplify things is so powerful. It's just maybe not as "fun" as creation.

Brilliant, really appreciate it!

Aha, I was focusing too much on the 'basic principles' section.. the budgeting is 💯. Thanks Aaron!

Thanks! That's a great resource. I think we are looking for guidance at the stage of "should we" not "how should we".

Thinking how a central body could consider investments in digital initiatives - how would they decide whether or not to invest in a specific digital initiative (minor capital, so < $50M ), given limited funding.

I had a secondary leg surgery that ended up with a less traumatic scar because they were doing it more for cosmetic purposes, not "let's stitch this thing back together while it just underwent trauma.
But, that's bc my leg had 21 staple holes along a 9in scar. A hand seems so much more delicate..