SHAC: The Social Housing Action Campaign
@shacaction.bsky.social
SHAC is a campaign group linking tenants, renters, shared owners, and leaseholders living in homes owned by social and private landlords. Together we campaign for more public housing & to improve housing conditions.
Pinned
SHAC Interviewed by BBC Surrey Radio - Clarion Housing Group Failures
YouTube video by The Social Housing Action Campaign
www.youtube.com
Listen to them lie! Clarion Housing Group simultaneously failing on repairs and service charges. Time to #EndServiceChargeAbuse. Join us!
www.youtube.com/watch?v=f3L3...
www.youtube.com/watch?v=f3L3...
Listen to them lie! Clarion Housing Group simultaneously failing on repairs and service charges. Time to #EndServiceChargeAbuse. Join us!
www.youtube.com/watch?v=f3L3...
www.youtube.com/watch?v=f3L3...
SHAC Interviewed by BBC Surrey Radio - Clarion Housing Group Failures
YouTube video by The Social Housing Action Campaign
www.youtube.com
January 17, 2026 at 3:49 PM
Listen to them lie! Clarion Housing Group simultaneously failing on repairs and service charges. Time to #EndServiceChargeAbuse. Join us!
www.youtube.com/watch?v=f3L3...
www.youtube.com/watch?v=f3L3...
Reposted by SHAC: The Social Housing Action Campaign
Call to action! 🫵
SHAC has just launched a survey collecting data on services charges to contribute to a strategic legal challenge
If you have suffered from service charge abuse, please complete and share this survey 💥
SHAC has just launched a survey collecting data on services charges to contribute to a strategic legal challenge
If you have suffered from service charge abuse, please complete and share this survey 💥
SHAC Service Charge legal challenge Evidence Survey Launch
🔥 We are delighted to start the year with a call to action - a survey, but this is no ordinary survey!
shaction.org/2026-service...
We're collecting data to launch a strategic legal challenge against government.
🚩#EndServiceChargeAbuse
🔥 We are delighted to start the year with a call to action - a survey, but this is no ordinary survey!
shaction.org/2026-service...
We're collecting data to launch a strategic legal challenge against government.
🚩#EndServiceChargeAbuse
2026 Service Charge Survey
We’re gathering insight on service charges. The findings will help build evidence for a strategic legal challenge over the government’s failure to protect tenants and residents from systemati…
shaction.org
January 12, 2026 at 3:14 PM
Call to action! 🫵
SHAC has just launched a survey collecting data on services charges to contribute to a strategic legal challenge
If you have suffered from service charge abuse, please complete and share this survey 💥
SHAC has just launched a survey collecting data on services charges to contribute to a strategic legal challenge
If you have suffered from service charge abuse, please complete and share this survey 💥
SHAC Service Charge legal challenge Evidence Survey Launch
🔥 We are delighted to start the year with a call to action - a survey, but this is no ordinary survey!
shaction.org/2026-service...
We're collecting data to launch a strategic legal challenge against government.
🚩#EndServiceChargeAbuse
🔥 We are delighted to start the year with a call to action - a survey, but this is no ordinary survey!
shaction.org/2026-service...
We're collecting data to launch a strategic legal challenge against government.
🚩#EndServiceChargeAbuse
2026 Service Charge Survey
We’re gathering insight on service charges. The findings will help build evidence for a strategic legal challenge over the government’s failure to protect tenants and residents from systemati…
shaction.org
January 10, 2026 at 11:12 AM
SHAC Service Charge legal challenge Evidence Survey Launch
🔥 We are delighted to start the year with a call to action - a survey, but this is no ordinary survey!
shaction.org/2026-service...
We're collecting data to launch a strategic legal challenge against government.
🚩#EndServiceChargeAbuse
🔥 We are delighted to start the year with a call to action - a survey, but this is no ordinary survey!
shaction.org/2026-service...
We're collecting data to launch a strategic legal challenge against government.
🚩#EndServiceChargeAbuse
SHAC and Members in the Morning Star
More embarrassment for Peabody - exposed for leaving tenants and residents without heating and hot water even in a cold snap ... including vulnerable people.
morningstaronline.co.uk/article/hous...
More embarrassment for Peabody - exposed for leaving tenants and residents without heating and hot water even in a cold snap ... including vulnerable people.
morningstaronline.co.uk/article/hous...
Housing association tenants ‘without heating and hot water since September’
HOUSING association tenants have been left without heating or hot water since September last year, a campaign group has said, amid freezing temperatures.Peabody Housing Association is accused of repea...
morningstaronline.co.uk
January 9, 2026 at 1:22 PM
SHAC and Members in the Morning Star
More embarrassment for Peabody - exposed for leaving tenants and residents without heating and hot water even in a cold snap ... including vulnerable people.
morningstaronline.co.uk/article/hous...
More embarrassment for Peabody - exposed for leaving tenants and residents without heating and hot water even in a cold snap ... including vulnerable people.
morningstaronline.co.uk/article/hous...
Thx bsky.app/profile/labour-hub.bsky.social - also covering disgraceful lack of heating and hot water in east London Peabody tower blocks ...
labourhub.org.uk/2026/01/08/e...
Landlord responded after media descended - it seems public image rather than the law is their priority!
labourhub.org.uk/2026/01/08/e...
Landlord responded after media descended - it seems public image rather than the law is their priority!
East London Peabody residents left without heating and hot water – some since September 2025
Tenants and residents of Hoey Court and Massey House in Bromley-by-Bow, east London, have been left without heating or hot water for months, some since September 2025. Their landlord, Pe…
labourhub.org.uk
January 8, 2026 at 2:21 PM
Thx bsky.app/profile/labour-hub.bsky.social - also covering disgraceful lack of heating and hot water in east London Peabody tower blocks ...
labourhub.org.uk/2026/01/08/e...
Landlord responded after media descended - it seems public image rather than the law is their priority!
labourhub.org.uk/2026/01/08/e...
Landlord responded after media descended - it seems public image rather than the law is their priority!
Thanks to @thecanaryuk.bsky.social for reporting on the plight of tenants & residents left without heating & hot water. They've been ignored by @Peabody for five months and counting.
www.thecanary.co/uk/news/2026...
www.thecanary.co/uk/news/2026...
East London Peabody residents left without heating and hot water - some since September 2025
The landlord has repeatedly ignored residents' pleas to fix the problems, and has instead supplied some with blow-heaters as a solution.
www.thecanary.co
January 7, 2026 at 10:42 AM
Thanks to @thecanaryuk.bsky.social for reporting on the plight of tenants & residents left without heating & hot water. They've been ignored by @Peabody for five months and counting.
www.thecanary.co/uk/news/2026...
www.thecanary.co/uk/news/2026...
Thanks to bsky.app/profile/bigi... for offering us the chance to talk about our vision for a national housing union!
#NationalHousingUnion
www.bigissue.com/opinion/hous...
#NationalHousingUnion
www.bigissue.com/opinion/hous...
Why we're creating a housing union in 2026
A housing union bringing together renters, residents and leaseholders is needed in 2026, writes Social Housing Action Campaign's Suzanne Muna
www.bigissue.com
January 2, 2026 at 2:05 PM
Thanks to bsky.app/profile/bigi... for offering us the chance to talk about our vision for a national housing union!
#NationalHousingUnion
www.bigissue.com/opinion/hous...
#NationalHousingUnion
www.bigissue.com/opinion/hous...
As we look forward to stepping up the fight in 2026 ...
#NationalHousingUnion
shaction.org/a-national-h...
#NationalHousingUnion
shaction.org/a-national-h...
December 29, 2025 at 11:50 AM
As we look forward to stepping up the fight in 2026 ...
#NationalHousingUnion
shaction.org/a-national-h...
#NationalHousingUnion
shaction.org/a-national-h...
Reposted by SHAC: The Social Housing Action Campaign
#PlusDaneHousing: "Even senior staff failed to behave in anything approaching a responsible or professional manner. One individual became so discomposed that she placed her hand in a resident’s face while the resident was talking."
#UKhousing @shacaction.bsky.social
shaction.org/2025/12/21/b...
#UKhousing @shacaction.bsky.social
shaction.org/2025/12/21/b...
Social Housing Action CampaignBeware the Brainless Inquisition
By Ella Austen It’s a truth universally acknowledged that arrogance and idiocy frequently travel together. “Empty vessels make the most noise” says Shakespeare in Henry V. And while Plus Dane Housi…
shaction.org
December 22, 2025 at 10:59 AM
#PlusDaneHousing: "Even senior staff failed to behave in anything approaching a responsible or professional manner. One individual became so discomposed that she placed her hand in a resident’s face while the resident was talking."
#UKhousing @shacaction.bsky.social
shaction.org/2025/12/21/b...
#UKhousing @shacaction.bsky.social
shaction.org/2025/12/21/b...
SHAC Article
Our members are calling out landlord intimidation tactics. Here, Ella talks about her landlord, Plus Dane, who couldn't accept that tenants & residents might have legitimate complaints.
Landlords fear organised tenant & resident power. We welcome it.
shaction.org/2025/12/21/b...
Our members are calling out landlord intimidation tactics. Here, Ella talks about her landlord, Plus Dane, who couldn't accept that tenants & residents might have legitimate complaints.
Landlords fear organised tenant & resident power. We welcome it.
shaction.org/2025/12/21/b...
Social Housing Action CampaignBeware the Brainless Inquisition
By Ella Austen It’s a truth universally acknowledged that arrogance and idiocy frequently travel together. “Empty vessels make the most noise” says Shakespeare in Henry V. And while Plus Dane Housi…
shaction.org
December 21, 2025 at 11:23 AM
SHAC Article
Our members are calling out landlord intimidation tactics. Here, Ella talks about her landlord, Plus Dane, who couldn't accept that tenants & residents might have legitimate complaints.
Landlords fear organised tenant & resident power. We welcome it.
shaction.org/2025/12/21/b...
Our members are calling out landlord intimidation tactics. Here, Ella talks about her landlord, Plus Dane, who couldn't accept that tenants & residents might have legitimate complaints.
Landlords fear organised tenant & resident power. We welcome it.
shaction.org/2025/12/21/b...
SHAC and Members in the News
@thecanaryuk.bsky.social reports on fantastic victory by our member Pete Wilks, but as we say, few people have the capacity to do what he has done on behalf of his whole estate. It cannot be left to individuals to challenge.
www.thecanary.co/uk/news/2025...
@thecanaryuk.bsky.social reports on fantastic victory by our member Pete Wilks, but as we say, few people have the capacity to do what he has done on behalf of his whole estate. It cannot be left to individuals to challenge.
www.thecanary.co/uk/news/2025...
Leaseholders win significant unfair service charges case
A tribunal has ruled that property developers overcharged residents thousands of pounds in service charges over several years. This marks a
www.thecanary.co
December 11, 2025 at 2:49 PM
SHAC and Members in the News
@thecanaryuk.bsky.social reports on fantastic victory by our member Pete Wilks, but as we say, few people have the capacity to do what he has done on behalf of his whole estate. It cannot be left to individuals to challenge.
www.thecanary.co/uk/news/2025...
@thecanaryuk.bsky.social reports on fantastic victory by our member Pete Wilks, but as we say, few people have the capacity to do what he has done on behalf of his whole estate. It cannot be left to individuals to challenge.
www.thecanary.co/uk/news/2025...
More about how landlords are scamming tenants, residents, and the public purse. We are campaigning to stop it.
observer.co.uk/news/nationa...
observer.co.uk/news/nationa...
The tenants forced to pay for their richer neighbours’ gyms | The Observer
observer.co.uk
December 3, 2025 at 11:29 AM
More about how landlords are scamming tenants, residents, and the public purse. We are campaigning to stop it.
observer.co.uk/news/nationa...
observer.co.uk/news/nationa...
SHAC in the News - making a powerful case for fully funded council housing instead of relying on private developers who then refuse to deliver promised new social and affordable housing. Meanwhile, thousands suffer on council housing waiting lists.
www.youtube.com/watch?v=b3lD...
www.youtube.com/watch?v=b3lD...
SHAC on BBC Radio Sussex - Council Housing
YouTube video by The Social Housing Action Campaign
www.youtube.com
November 28, 2025 at 10:57 AM
SHAC in the News - making a powerful case for fully funded council housing instead of relying on private developers who then refuse to deliver promised new social and affordable housing. Meanwhile, thousands suffer on council housing waiting lists.
www.youtube.com/watch?v=b3lD...
www.youtube.com/watch?v=b3lD...
SHAC Article - Eight Ways That Landlords Subvert Disability Law
shaction.org/2025/11/17/e...
Carl shows how landlords adopt policies which downgrade the rights of disabled people and other groups. But the Equality Act 2010 is clear - landlords cannot choose whether or not to comply.
shaction.org/2025/11/17/e...
Carl shows how landlords adopt policies which downgrade the rights of disabled people and other groups. But the Equality Act 2010 is clear - landlords cannot choose whether or not to comply.
Social Housing Action CampaignEight Ways That Landlords Subvert Disability Law
By Carl Davis Social landlords increasingly use ‘vulnerability’ as the organising principle of their support frameworks. It sounds caring, progressive, human-centred. But in the topsy-t…
shaction.org
November 17, 2025 at 1:55 PM
SHAC Article - Eight Ways That Landlords Subvert Disability Law
shaction.org/2025/11/17/e...
Carl shows how landlords adopt policies which downgrade the rights of disabled people and other groups. But the Equality Act 2010 is clear - landlords cannot choose whether or not to comply.
shaction.org/2025/11/17/e...
Carl shows how landlords adopt policies which downgrade the rights of disabled people and other groups. But the Equality Act 2010 is clear - landlords cannot choose whether or not to comply.
SHAC Article
Antisocial behaviour can drive people to desperate measures when landlords persistently fail to deal with it, backing them into a corner.
shaction.org/2025/11/12/f...
See also shaction.org/asb/
Antisocial behaviour can drive people to desperate measures when landlords persistently fail to deal with it, backing them into a corner.
shaction.org/2025/11/12/f...
See also shaction.org/asb/
Social Housing Action CampaignFear and Subletting in Social Housing
By Deborah I was convicted in December 2025 for subletting my social housing – something that is commonplace and legal only after tenants have written permission from their landlord, which I …
shaction.org
November 12, 2025 at 3:03 PM
SHAC Article
Antisocial behaviour can drive people to desperate measures when landlords persistently fail to deal with it, backing them into a corner.
shaction.org/2025/11/12/f...
See also shaction.org/asb/
Antisocial behaviour can drive people to desperate measures when landlords persistently fail to deal with it, backing them into a corner.
shaction.org/2025/11/12/f...
See also shaction.org/asb/
Thx to @tomswarbrick.bsky.social & LBC for inviting us to discuss service charge abuse after both SHAC and The Telegraph covered the story of Plus Dane charging more than £4K to tend a small area of garden & raising service charges by 60%+.
#EndServiceChargeAbuse
www.youtube.com/watch?v=dZuE...
#EndServiceChargeAbuse
www.youtube.com/watch?v=dZuE...
LBC Radio - Tom Swarbrick - Service Charges - October 2025
YouTube video by The Social Housing Action Campaign
www.youtube.com
November 1, 2025 at 1:02 PM
Thx to @tomswarbrick.bsky.social & LBC for inviting us to discuss service charge abuse after both SHAC and The Telegraph covered the story of Plus Dane charging more than £4K to tend a small area of garden & raising service charges by 60%+.
#EndServiceChargeAbuse
www.youtube.com/watch?v=dZuE...
#EndServiceChargeAbuse
www.youtube.com/watch?v=dZuE...
SHAC and Members in the Press
Thx @thetelegraph.bsky.social for covering the insane & unregulated world of service charges.
This will continue until govt gets a grip on this - and equalises rights for all.
shaction.org/wp-content/u...
Thx @thetelegraph.bsky.social for covering the insane & unregulated world of service charges.
This will continue until govt gets a grip on this - and equalises rights for all.
shaction.org/wp-content/u...
shaction.org
October 31, 2025 at 2:09 PM
SHAC and Members in the Press
Thx @thetelegraph.bsky.social for covering the insane & unregulated world of service charges.
This will continue until govt gets a grip on this - and equalises rights for all.
shaction.org/wp-content/u...
Thx @thetelegraph.bsky.social for covering the insane & unregulated world of service charges.
This will continue until govt gets a grip on this - and equalises rights for all.
shaction.org/wp-content/u...
Thx @mstaronline.bsky.social for covering the Labour government's obsession with house building targets and ignoring deep structural problems in the housing market.
Landlords & developers whistle: the Labour govt dances to their tune.
morningstaronline.co.uk/article/labo...
Landlords & developers whistle: the Labour govt dances to their tune.
morningstaronline.co.uk/article/labo...
Labour told its ‘numbers game’ approach to housing targets is doomed to failure
CHANCELLOR Rachel Reeves was dealt a fresh blow today after campaigners warned that Labour’s “numbers game” approach to its ambitious housing targets were doomed to end in failure.The warning came as ...
morningstaronline.co.uk
October 30, 2025 at 12:44 PM
Thx @mstaronline.bsky.social for covering the Labour government's obsession with house building targets and ignoring deep structural problems in the housing market.
Landlords & developers whistle: the Labour govt dances to their tune.
morningstaronline.co.uk/article/labo...
Landlords & developers whistle: the Labour govt dances to their tune.
morningstaronline.co.uk/article/labo...
We were intvited onto James Hanson's LBC radio show to discuss Awaab's Law, which came into effect on 27th October.
Instead of a solution, it is an abdication of government responsibility.
Listen at www.youtube.com/watch?v=vI0K...
Instead of a solution, it is an abdication of government responsibility.
Listen at www.youtube.com/watch?v=vI0K...
LBC - Awaab's Law - October 2025
YouTube video by The Social Housing Action Campaign
www.youtube.com
October 29, 2025 at 12:13 PM
We were intvited onto James Hanson's LBC radio show to discuss Awaab's Law, which came into effect on 27th October.
Instead of a solution, it is an abdication of government responsibility.
Listen at www.youtube.com/watch?v=vI0K...
Instead of a solution, it is an abdication of government responsibility.
Listen at www.youtube.com/watch?v=vI0K...
Thank you to Shay Kaur Grewal and BBC Radio for inviting SHAC to comment on the London Mayor's latest reduction in housing targets, bowing to pressure from big developers. It's the same across the country & needs to be called out!
www.youtube.com/watch?v=9K5g...
www.youtube.com/watch?v=9K5g...
SHAC on BBC Radio - London Housing Targets - Oct 2025
YouTube video by The Social Housing Action Campaign
www.youtube.com
October 24, 2025 at 11:16 AM
Thank you to Shay Kaur Grewal and BBC Radio for inviting SHAC to comment on the London Mayor's latest reduction in housing targets, bowing to pressure from big developers. It's the same across the country & needs to be called out!
www.youtube.com/watch?v=9K5g...
www.youtube.com/watch?v=9K5g...
Our conference agreed - we need a national housing union!
Now we're starting the process of building on. Find out more, get involved, build tenant and resident power here:
shaction.org/2025/10/16/c...
Now we're starting the process of building on. Find out more, get involved, build tenant and resident power here:
shaction.org/2025/10/16/c...
Social Housing Action CampaignConference Agrees to Build a Housing Union
More than 100 activists gathered in person and online on the 11th October to plan a national tenants and residents (housing) union. The event was organised by SHAC as the basis for forming an indep…
shaction.org
October 17, 2025 at 12:45 PM
Our conference agreed - we need a national housing union!
Now we're starting the process of building on. Find out more, get involved, build tenant and resident power here:
shaction.org/2025/10/16/c...
Now we're starting the process of building on. Find out more, get involved, build tenant and resident power here:
shaction.org/2025/10/16/c...
A great read! Thank you @housingsector.bsky.social.
More on the conference and National Tenants and Residents Union initiative here:
shaction.org/a-national-t...
Join SHAC free here
shaction.org/shac-registr...
More on the conference and National Tenants and Residents Union initiative here:
shaction.org/a-national-t...
Join SHAC free here
shaction.org/shac-registr...
October 6, 2025 at 11:24 AM
A great read! Thank you @housingsector.bsky.social.
More on the conference and National Tenants and Residents Union initiative here:
shaction.org/a-national-t...
Join SHAC free here
shaction.org/shac-registr...
More on the conference and National Tenants and Residents Union initiative here:
shaction.org/a-national-t...
Join SHAC free here
shaction.org/shac-registr...
It's necessary. It's happening. Ben Jenkins & Housing Sector gave us the chance to explain plans for a genuinely democratic National Tenants' and Residents' Union.
Conference: 11-4 - 11th October
Indian YMCA, 41 Fitzroy Square, London W1T 6AG - and online.
www.youtube.com/watch?v=ZROt...
Conference: 11-4 - 11th October
Indian YMCA, 41 Fitzroy Square, London W1T 6AG - and online.
www.youtube.com/watch?v=ZROt...
Housing Sector Podcast Episode #54 - The Case for a National Tenants and Residents Union
YouTube video by Housing Sector
www.youtube.com
September 27, 2025 at 12:11 PM
It's necessary. It's happening. Ben Jenkins & Housing Sector gave us the chance to explain plans for a genuinely democratic National Tenants' and Residents' Union.
Conference: 11-4 - 11th October
Indian YMCA, 41 Fitzroy Square, London W1T 6AG - and online.
www.youtube.com/watch?v=ZROt...
Conference: 11-4 - 11th October
Indian YMCA, 41 Fitzroy Square, London W1T 6AG - and online.
www.youtube.com/watch?v=ZROt...
SHAC Article: Plus Dane Charging Thousands for Services We Never See
shaction.org/2025/09/21/p...
📣 Plus Dane is financially exploiting tenants and residents.
✊ SHAC is supporting their fight back.
shaction.org/2025/09/21/p...
📣 Plus Dane is financially exploiting tenants and residents.
✊ SHAC is supporting their fight back.
Social Housing Action CampaignPlus Dane Charging Thousands for Services We Never See
By Ella Austen The paperwork that ties me to Plus Dane Housing was written in 1989. I was a barely sentient one year old. My name isn’t on it. Plus Dane’s name isn’t on it. Yet somehow, this paperw…
shaction.org
September 21, 2025 at 9:26 AM
SHAC Article: Plus Dane Charging Thousands for Services We Never See
shaction.org/2025/09/21/p...
📣 Plus Dane is financially exploiting tenants and residents.
✊ SHAC is supporting their fight back.
shaction.org/2025/09/21/p...
📣 Plus Dane is financially exploiting tenants and residents.
✊ SHAC is supporting their fight back.
Thx @bbclondon.bsky.social for inviting SHAC to comment on a flawed @homebuildersfed.bsky.social report that urges cutting social housing targets. Actually, social housing should be funded through full council grant - it's more effective & pays for itself.
www.youtube.com/watch?v=SYM-...
www.youtube.com/watch?v=SYM-...
SHAC on BBC Radio - London Housing Development
YouTube video by The Social Housing Action Campaign
www.youtube.com
September 18, 2025 at 8:22 AM
Thx @bbclondon.bsky.social for inviting SHAC to comment on a flawed @homebuildersfed.bsky.social report that urges cutting social housing targets. Actually, social housing should be funded through full council grant - it's more effective & pays for itself.
www.youtube.com/watch?v=SYM-...
www.youtube.com/watch?v=SYM-...