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NelsonHall
@nhinsight.bsky.social
220 followers 160 following 53 posts
NelsonHall is synonymous worldwide with excellence in #BPS & #outsourcing advisory and research services #BPO #ITservices #automation #RPA #HRO #RPO #CXservices
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nhinsight.bsky.social
New NelsonHall blog post: 'Concentrix Acquires SAI Digital to Empower Smart Commerce with AI' – sowo.kr/DTNS0rrh

#CX #CXservices #EX #CXTransformation #AI
Nelson Hall
Success through insight
sowo.kr
November 10, 2025 at 11:08 AM
nhinsight.bsky.social
New #NelsonHall blog post: 'Capgemini and the Changing Face of Sustainability in Financial Services' – reimagine.nelson-hall.com/articles/1311
#Sustainability #ESG #FinancialServices #Finserv #Banking #Compliance #AI #GenAI
October 31, 2025 at 4:02 PM
nhinsight.bsky.social
New #NelsonHall blog post: 'Wipro Driving an AI-Powered Consulting-Led Approach' – research.nelson-hall.com/blogs-webcas...

#AI #GenAI #agenticAI #BFSI #ITservices
October 17, 2025 at 3:03 PM
nhinsight.bsky.social
New #NelsonHall blog post: 'WNS Digital Policy Administrator: A Utility Model for Modern L&A Operations' – research.nelson-hall.com/blogs-webcas...
#Insurance #LifeInsurance #BPS #BPM #BPO #GenAI #Automation
October 15, 2025 at 11:41 AM
nhinsight.bsky.social
New #NelsonHall blog post: 'Strategic Shifts in #HRTechnology: #AI, #Talent, #Experience' – research.nelson-hall.com/blogs-webcas...
#HR #HRTech #AgenticAI #WFM #EX #HCM #hrtech2025
October 15, 2025 at 11:21 AM
nhinsight.bsky.social
Mike Smart has published a new #NelsonHall blog post: '@UiPath Demonstrates Resilient #AgenticAutomation of End-to-End Processes' – research.nelson-hall.com/blogs-webcas...
#GenAI #AI #BPM
October 3, 2025 at 2:56 PM
nhinsight.bsky.social
ivankotzev.bsky.social has published a new #NelsonHall blog post: 'Capita Experience Repositions for Transformative CX Services' – research.nelson-hall.com/blogs-webcas...
#CX #CXservices #CXTransformation #GenAI #AgenticAI #AI #BPO
September 30, 2025 at 1:57 PM
nhinsight.bsky.social
@jpcthompson.bsky.social has published a new #NelsonHall blog post – 'Beyond Vaporware: How GenAI Dominated HR Tech 2025' research.nelson-hall.com/blogs-webcas...

#GenAI #AgenticAI #AI #EOR #HR #HRTech2025
September 25, 2025 at 4:03 PM
nhinsight.bsky.social
In a new #NelsonHall blog post, Andy Efstathiou examines the rise of #privatecredit and highlights how Cognizant has tailored its operational services to meet the needs of the market:  research.nelson-hall.com/blogs-webcas...

#Finserv #AI #BPS #GenAI #Automation
September 16, 2025 at 1:36 PM
nhinsight.bsky.social
Elizabeth Rennie has published a new #NelsonHall blog post: 'ADP: #AI Vision, Innovation & Global Product Updates' – research.nelson-hall.com/blogs-webcas...

#MPHR #Payroll #PayrollServices #HRServices #HR #AgenticAI #WorkforceManagement #WFM
September 15, 2025 at 3:12 PM
nhinsight.bsky.social
.@jpcthompson.bsky.social has published a new #NelsonHall blog post: 'Multiplier: Redefining Global Employment with a Human-Tech Balance' – research.nelson-hall.com/blogs-webcas...

#HR #HRservices #EOR #GenAI #AI #AgenticAI
August 13, 2025 at 3:35 PM
nhinsight.bsky.social
New #NelsonHall blog post: ‘How Mortgage & Loan Operational Services Are Transforming’ – research.nelson-hall.com/blogs-webcas...
#Mortgages #Loans #Finserv #AI #Automation #BPS
July 18, 2025 at 2:00 PM
nhinsight.bsky.social
New #NelsonHall blog post: 'Enterprises Ramping GenAI & Agentic AI to Drive Predictability Across the IT Ecosystem' – research.nelson-hall.com/blogs/?avpag...
#ITservices #GenAI #AgenticAI #AI #AIOps #SmartAI #DevSecOps
July 15, 2025 at 12:36 PM
nhinsight.bsky.social
We've published a new #NelsonHall blog post – 'One Vision, One Partner: The Rise of Integrated Consulting, Tech & Operations': research.nelson-hall.com/blogs-webcas...

#ITservices #GenAI #AI #BPS #AgenticAI
July 11, 2025 at 11:37 AM
nhinsight.bsky.social
A new #NelsonHall report by Bilal Chaudhry analyzes the worldwide market for Strategic Insights in #RevenueCycleManagement (#RCM): research.nelson-hall.com/search/?&avp...

#Healthcare #BPS #Sourcing #AI #RPA
June 23, 2025 at 8:51 AM
nhinsight.bsky.social
Bilal Chaudhry has published a new #NelsonHall blog post: 'WNS HealthHelp Expands AI-Enabled Utilization Management for Faster Clinical Outcomes' – research.nelson-hall.com/blogs/?avpag...
#HealthInsurance #Healthcare #AI #Automation
June 19, 2025 at 5:09 PM
nhinsight.bsky.social
In a new #NelsonHall blog post Andy Efstathiou looks at the growing requirement for operational flexibility in #banking, and at a specific #GenAI-based #KYC initiative from Capgemini that aims to address this: research.nelson-hall.com/blogs-webcas...

#AI #Compliance
June 19, 2025 at 8:59 AM
nhinsight.bsky.social
Vaibhav Wardhan has published a new #NelsonHall blog post – 'WNS Procurement: Enhancing Procurement Services with The Smart Cube Digital Suite' research.nelson-hall.com/blogs-webcas...

#ProcurementServices #Procurement #SupplyChain #Sourcing #GenAI
May 6, 2025 at 4:59 PM
nhinsight.bsky.social
We recently talked to Infosys QE (IQE), Infosys’ #testing unit, about how it applies #GenAI to #QE/testing. In a new #NelsonHall blog post we discuss some of our key takeaways: research.nelson-hall.com/blogs-webcas...
#ITservices #AgenticAI #AI
April 2, 2025 at 2:20 PM
nhinsight.bsky.social
Vaibhav Wardhan has published a new #NelsonHall blog post... 'The Evolution of GCCs: Orchestrating Ecosystems for #DigitalTransformation' – research.nelson-hall.com/blogs-webcas...

#GCC #Innovation #SupplyChain #AI
#Cloud #Automation
March 26, 2025 at 4:11 PM
nhinsight.bsky.social
Elizabeth Rennie published a new #NelsonHall blog post... 'VISTRA: Elevating Employee Experience through Global Absence Services' – research.nelson-hall.com/blogs-webcas...
#HR #GlobalAbsenceManagement #GAM #Payroll #payrollservices #EmployeeExperience #EX
March 26, 2025 at 11:20 AM
nhinsight.bsky.social
We recently attended the DXC Connect Insurance Executive Forum in Charleston, South Carolina. Bilal Chaudry shares key takeaways and insights in a new #NelsonHall blog post: research.nelson-hall.com/blogs-webcas...

#Insurance #GenAI #AI #BPM
March 26, 2025 at 11:18 AM
nhinsight.bsky.social
"Firstsource: Partitioning Business Processes for #AI & Agent ‘UnBPO’ Delivery" – new #NelsonHall blog post by @ivankotzev.bsky.social: research.nelson-hall.com/blogs-webcas...

#CX #CXservices #BPS #CX #UnBPO #outsourcing
March 21, 2025 at 4:42 PM
nhinsight.bsky.social
#NelsonHall's latest analysis of the RPO services market by @jpcthompson.bsky.social is now available to subscribers.
research.nelson-hall.com/search/?&avp...

#RPO #Recruitment #Talent #Workforce #GenAI
March 21, 2025 at 2:29 PM
nhinsight.bsky.social
John Laherty has published a new #NelsonHall blog post: 'Compucom Focusing on Transformative Cost-Led Optimization' – research.nelson-hall.com/blogs/?avpag...

#ITservices #AI #GenAI #Automation
March 11, 2025 at 2:42 PM