Malin Martnes
malinmartnes.bsky.social
Malin Martnes
@malinmartnes.bsky.social
Business applications MVP with a focus on the crm side of Dynamics 365.
Now let's se if this is better than Twitter!
Canvas apps are up in: What is and what is it used for? This post will explain for everyone what Canvas apps is and some of the use cases for it. A big thank you to April Dunnam and Cathrine Bruvold for their quotes in this post!
What is Canvas apps and what is it used for?
Canvas apps are low-code solutions in Microsoft Power Apps that enable users to create custom applications via a blank interface with drag-and-drop features. They integrate data from various sources, facilitating fast development of business tools. Their flexibility allows tailoring to specific tasks without extensive coding, improving efficiency across organizations.
malinmartnes.no
November 19, 2025 at 11:00 AM
Model-driven Power Apps are next in: What is and what is it used for? This post will explain what model-driven apps is and some of the use cases for it. A big thank you to Linn Saw Win and Julie Yack for their quotes in this post!
What is model-driven Power Apps and what is it used for?
Model-driven Power Apps utilize structured data models in Microsoft Dataverse as the foundation. These apps enable rapid development of data-rich, process-focused business applications, requiring minimal or no coding. They are perfect for varied scenarios, such as CRM, service management, and HR onboarding, ensuring consistency across devices.
malinmartnes.no
November 12, 2025 at 11:00 AM
Let's move on with the series; What is and what is it used for? This post will explain for everyone what Dataverse is and some of the use cases for Dataverse. A big thank you to Heidi Neuhauser and Ian Ceicys for their quotes in this post!
What is Dataverse and what is it used for?
Dataverse is a cloud-based data platform by Microsoft that organizes and manages business information securely. It serves as the foundation for apps and workflows in Power Platform and Dynamics 365, providing a common data model, role-based security, and integration capabilities, ensuring consistent access controls and data governance for organizations.
malinmartnes.no
November 5, 2025 at 11:00 AM
First post of the series; What is and what is it used for? is about Copilot. This post will explain for everyone what Copilot is and some of the use cases for Copilot. A big thank you to Zoe Wilson and Kevin McDonnell for their quotes in this post!
What is Copilot and what is it used for?
Copilot is Microsoft's AI-powered assistant that enhances productivity by generating text, images, and voice across various Microsoft applications. It assists users in drafting content, analyzing data, and automating tasks, transforming how people work. Copilot is designed to improve efficiency and accessibility, democratizing AI for users in diverse contexts.
malinmartnes.no
October 29, 2025 at 11:00 AM
Power Platform and Dynamics 365 demystified, one read at a time. I’m launching a blog series that explains the moving parts of Power Platform and Dynamics 365 from scratch. Follow for updates and share with anyone who keeps asking “what is this for” at the coffee machine.
What is <this tech> and what is it used for?
The blog series aims to provide an introductory guide to the Power Platform and Dynamics 365, addressing common questions about various technologies like Canvas apps, Dataverse, and Copilot Studio. It will feature insights from both AI and human experts, along with use cases from different customer sizes and resources for further learning.
malinmartnes.no
October 22, 2025 at 12:06 PM
I'm back with a short blog! Read about a no-code enhancement for views in model-driven Power Apps. They focus on improving user experience in Customer Insights - Journeys by managing building and room data.
Enhance user experience with model driven Power apps
Read about a no-code enhancement for views in model-driven Power Apps. They focus on improving user experience in Customer Insights - Journeys by managing building and room data. By customizing views using the Power Apps grid control, users can efficiently access room information within buildings.
malinmartnes.no
September 25, 2025 at 1:10 PM
New post about the new feature "Cancel event registration" is out! Learn how you can give the attendees the option to cancel their own registration. Making your event management a lot easier! #CustomerInsights #Journeys #EventMarketing
Automatically cancel event registrations
The post discusses the implementation of an event cancellation feature by Microsoft, greatly anticipated by users. It outlines the process for creating a cancellation button linked to an email, customizing confirmation emails, and managing event statuses.
malinmartnes.no
June 24, 2025 at 6:31 AM
We all know Outbound is deprecated and will be removed from Customer Insights - Journeys on June 30, 2025. Segments is something a lot of customers are struggling with moving. Microsoft has your back with the Segment Migration Solution. This post goes through how to use it. Hope it makes it easier!
Outbound segments migration tool
Outbound is set to be removed from Customer Insights - Journeys by June 30, 2025. Microsoft's Segment Migration Tool facilitate moving segments from outbound to real-time marketing, allowing users to import outbound segments efficiently and address errors during the migration to ensure successful transfers.
malindonosomartnes.com
April 9, 2025 at 10:59 AM
In the March release of Dynamics 365 Customer Insights - Journeys we got a couple of features we've been waiting a long time for. This post shows you how to use the unmapped fields in marketing forms. It's a much awaited feature that I'm super happy we finally have in the system again!
Customer Insights – Journey March Madness
This post shows how to use the unmapped fields in a marketing form in Dynamics 365 Customer Insights - Journeys
malindonosomartnes.com
March 24, 2025 at 1:44 PM
Reposted by Malin Martnes
March 24, 2025 at 12:08 AM
Happy birthday to the one and only @mic.scot -you're amazing 🖤
March 19, 2025 at 7:06 AM
In the February release we finally got a major enhancement to connecting events from Dynamics 365 Customer Insights - Journeys and Power Pages and your own website. This blog will go through how you can create a Power Pages website with event template and connect your event to your own website.
Event portal enhancements
In the February release we finally got a major enhancement to connecting events from Dynamics 365 Customer Insights - Journeys and Power Pages and your own website. This blog will go through how you can create a Power Pages website with event template and connect your event to your own website. Prerequisites Creating your event On a standalone registration page&hellip;
malindonosomartnes.com
March 10, 2025 at 2:49 PM
Do you or your customer have multiple brands and multiple purposes for customers to register to? Want to have one form to collect all consent, but you're struggling with how to do that? This post has the solution for you!
Multiple compliance centers in a form
Do you or your customer have multiple brands and multiple purposes for customers to register to? Want to have one form to collect all consent, but you're struggling with how to do that? This post has the solution for you!
malindonosomartnes.com
February 18, 2025 at 11:08 AM
Before the weekend I created a post on release wave 1 2025 for Dynamics 365 Customer Insights - Journeys. Now I've created on for Dynamics 365 Customer Insights - Data. Lots of new features coming all the way until November! Which is your favorite?
Release wave 1 2025 Customer Insights – Data
The upcoming features for Dynamics 365 Customer Insights - Data in release wave 1 2025 promise significant enhancements. Key improvements include Copilot integration, Delta Lake for faster updates, and better synchronization options with Fabric OneLake. Enhanced audience targeting based on prior engagements further strengthens campaign relevance.
malindonosomartnes.com
January 26, 2025 at 3:04 PM
The release wave 1 for 2025 is finally live! I've created a summary for what's coming in Dynamics 365 Customer Insights - Journeys.
Release wave 1 2025 Customer Insights – Journeys
Microsoft is set to unveil exciting new features for Customer Insights - Journeys through October 2025, with many transitioning to general availability by April. Key enhancements include journey automation, data export capabilities, waitlist registrations, event portal creations, and streamline event communications.
malindonosomartnes.com
January 23, 2025 at 6:35 PM
Reposted by Malin Martnes
As an early holiday gift, we're happy to kick off the countdown for the next #NordicSummit - we're now 273 days away from September 20!

We're looking forward to host you in the beautiful city of Gothenburg in Sweden!

Stay tuned for more info on ticket sales, Call for Speakers and Call for Sponsors
December 20, 2024 at 9:00 AM
Reposted by Malin Martnes
Episode 144 of #CRMRocks features Markus Erlandsson and @malinmartnes.bsky.social in conversation with the event queen @vivianvoss.dk, who attended Ignite 2024 in Chicago.
Vivian givs us highlights of the Power Platform updates, with admin page, Plan Designer and Copilot Studio.
crmrocks.com?p=995
December 16, 2024 at 1:55 PM
We've kicked off our Marketing day with Jim Nakashima from @microsoft.com at the Microsoft Oslo offices. Look forward to a full day of Dynamics 365 Customer Insights and Sales 🥳
December 9, 2024 at 8:27 AM
Reposted by Malin Martnes
I've made a step by step guide for newcomers on how to

✅ Subscribe to the labels
✅ Register and add themselves to Bluesky
✅ Set topics and get verified (if applicable)

Now you can simply point anyone to @bluesky.ms and ask them to read the pinned post and the thread that follows.

Please share.
To get started with @bluesky.ms

→ Head to the profile page of this account and click on

➡️ Subscribe to Label ⬅️

💡 TIP
You can click the name of this on this post to open the profile page.

🧵👇 Read on for the full guide.
December 4, 2024 at 1:31 PM
I've created a plan which contains most of the learning material you need for studying for the MB-280 - Microsoft Certified: Dynamics 365 Customer Experience Analyst Associate:
learn.microsoft.com/en-us/plans/...
Plans
Microsoft Learn Plans
learn.microsoft.com
November 29, 2024 at 3:11 PM
Usually this will be filled with tech stuff, but I'm making an exception today!
The new Opeth album is out and it's, IMHO, one of the best they've come out with so far! It's brought all the good parts of Opeth and shed parts I've not been a fan of.
open.spotify.com/album/1f2Q8u...
Have a listen!
The Last Will And Testament
Opeth · Album · 2024 · 8 songs
open.spotify.com
November 22, 2024 at 7:59 AM
Reposted by Malin Martnes
November 6, 2024 at 6:38 PM