Joshua Lindsey
@joshualindsey.bsky.social
Leadership, productivity and emotional intelligence. I write at: https://change-management.co.uk
Pinned
London’s AI problem isn’t technological. It’s cultural.
Despite the hype, we’re not seeing meaningful human-AI collaboration in most London workplaces. And without a shift in leadership, we won’t. Here's why:
Despite the hype, we’re not seeing meaningful human-AI collaboration in most London workplaces. And without a shift in leadership, we won’t. Here's why:
Emotional intelligence doesn’t start with empathy. Or people skills. Or charisma.
It starts with self-awareness.
Because if you don’t understand your own emotional triggers:
– you can’t manage them.
– if you can’t manage them, you can’t stay calm.
– and without calm, you can’t lead—only react.
It starts with self-awareness.
Because if you don’t understand your own emotional triggers:
– you can’t manage them.
– if you can’t manage them, you can’t stay calm.
– and without calm, you can’t lead—only react.
June 17, 2025 at 8:10 PM
Emotional intelligence doesn’t start with empathy. Or people skills. Or charisma.
It starts with self-awareness.
Because if you don’t understand your own emotional triggers:
– you can’t manage them.
– if you can’t manage them, you can’t stay calm.
– and without calm, you can’t lead—only react.
It starts with self-awareness.
Because if you don’t understand your own emotional triggers:
– you can’t manage them.
– if you can’t manage them, you can’t stay calm.
– and without calm, you can’t lead—only react.
You can’t train IQ.
You can’t train personality.
But you can train emotional intelligence.
And it’s the only one of the three that predicts performance.
You can’t train personality.
But you can train emotional intelligence.
And it’s the only one of the three that predicts performance.
June 17, 2025 at 4:32 PM
You can’t train IQ.
You can’t train personality.
But you can train emotional intelligence.
And it’s the only one of the three that predicts performance.
You can’t train personality.
But you can train emotional intelligence.
And it’s the only one of the three that predicts performance.
It’s a power dynamic.
The emotionally attuned hold disproportionate influence—because they pick up on what others miss, and adjust faster.
Most “natural leaders” are just emotionally literate people in emotionally illiterate teams.
The emotionally attuned hold disproportionate influence—because they pick up on what others miss, and adjust faster.
Most “natural leaders” are just emotionally literate people in emotionally illiterate teams.
June 17, 2025 at 8:55 AM
It’s a power dynamic.
The emotionally attuned hold disproportionate influence—because they pick up on what others miss, and adjust faster.
Most “natural leaders” are just emotionally literate people in emotionally illiterate teams.
The emotionally attuned hold disproportionate influence—because they pick up on what others miss, and adjust faster.
Most “natural leaders” are just emotionally literate people in emotionally illiterate teams.
Leaders often overestimate how good they are at being empathetic. Per the 2024 State of Workplace Empathy Report: A Game Plan, “55% of CEOs think they lead [with] empathy at work, but only 28% of employees and 22% of HR share that view.” Source:
Empathy Is a Non-Negotiable Leadership Skill. Here’s How to Practice It.
When leaders have misconceptions of what empathy entails, they don’t know how to practice it—or they practice it badly. Many don’t bother to intentionally lead with empathy at all, and the stakes are…
hbr.org
June 16, 2025 at 4:10 PM
Leaders often overestimate how good they are at being empathetic. Per the 2024 State of Workplace Empathy Report: A Game Plan, “55% of CEOs think they lead [with] empathy at work, but only 28% of employees and 22% of HR share that view.” Source:
“The more energy you spend issuing rules and correcting people’s behaviour, the less space there is for trust and autonomy. Instead focus on values. Yours, your organisations and your coworkers. When values are shared, people can guide themselves…”
change-management.co.uk/what-my-two-...
change-management.co.uk/what-my-two-...
June 16, 2025 at 3:44 PM
“The more energy you spend issuing rules and correcting people’s behaviour, the less space there is for trust and autonomy. Instead focus on values. Yours, your organisations and your coworkers. When values are shared, people can guide themselves…”
change-management.co.uk/what-my-two-...
change-management.co.uk/what-my-two-...
It’s 7.45am. We’re late. And my son is face down in full meltdown mode because he wants chocolate for breakfast.
Toast? An insult.
Logic? Pointless.
And in that moment, I realised something that changed how I lead:
🔗 change-management.co.uk/what-my-two-...
Toast? An insult.
Logic? Pointless.
And in that moment, I realised something that changed how I lead:
🔗 change-management.co.uk/what-my-two-...
June 16, 2025 at 1:48 PM
It’s 7.45am. We’re late. And my son is face down in full meltdown mode because he wants chocolate for breakfast.
Toast? An insult.
Logic? Pointless.
And in that moment, I realised something that changed how I lead:
🔗 change-management.co.uk/what-my-two-...
Toast? An insult.
Logic? Pointless.
And in that moment, I realised something that changed how I lead:
🔗 change-management.co.uk/what-my-two-...
Reposted by Joshua Lindsey
I am half-convinced that Steven Johnson, an extremely experienced historian, can make productive use of NotebookLM, but the article illustrates how using this technology requires a ton of experience working without it. This thread shows how even that experience may not be enough to avoid pitfalls.
An interesting account of the way that some writers are using AI to conceptualize and write works of history. Most of the benefits described here involve ways of amalgamating and synthesizing materials from already-existing digital databases. I remain concerned...
www.nytimes.com/2025/06/16/m...
www.nytimes.com/2025/06/16/m...
A.I. Is Poised to Rewrite History. Literally.
www.nytimes.com
June 16, 2025 at 12:28 PM
I am half-convinced that Steven Johnson, an extremely experienced historian, can make productive use of NotebookLM, but the article illustrates how using this technology requires a ton of experience working without it. This thread shows how even that experience may not be enough to avoid pitfalls.
Terrible news! You almost certainly think you’re more self aware than you are. But you can change that through reflection and feedback. Source: professional.dce.harvard.edu/blog/how-to-...
June 16, 2025 at 9:27 AM
Terrible news! You almost certainly think you’re more self aware than you are. But you can change that through reflection and feedback. Source: professional.dce.harvard.edu/blog/how-to-...
You can train emotional intelligence.
But you can’t do it in an afternoon workshop with clipart slides.
Behaviour change takes repetition, feedback, and discomfort.
Most EI training fails because it avoids all three.
👉 Source summary from meta-analyses in healthcare, 2023–24
But you can’t do it in an afternoon workshop with clipart slides.
Behaviour change takes repetition, feedback, and discomfort.
Most EI training fails because it avoids all three.
👉 Source summary from meta-analyses in healthcare, 2023–24
June 16, 2025 at 8:23 AM
You can train emotional intelligence.
But you can’t do it in an afternoon workshop with clipart slides.
Behaviour change takes repetition, feedback, and discomfort.
Most EI training fails because it avoids all three.
👉 Source summary from meta-analyses in healthcare, 2023–24
But you can’t do it in an afternoon workshop with clipart slides.
Behaviour change takes repetition, feedback, and discomfort.
Most EI training fails because it avoids all three.
👉 Source summary from meta-analyses in healthcare, 2023–24
Meanwhile my dog “caught” a discarded bread role from the compost bin this morning….
Every time I post about the astronomical numbers (many, many billions) of wildlife annually killed by cats, someone replies with
"MY cat doesn't do that".
The evidence is crystal clear: many cats are exterminators, and the ONLY way to be sure yours isn't is by keeping it indoors, or not at all.
"MY cat doesn't do that".
The evidence is crystal clear: many cats are exterminators, and the ONLY way to be sure yours isn't is by keeping it indoors, or not at all.
We need to address ALL causes of biodiversity collapse, including pet cats, which make a massive contribution.
www.theguardian.com/environment/....
www.theguardian.com/environment/....
June 16, 2025 at 7:43 AM
Meanwhile my dog “caught” a discarded bread role from the compost bin this morning….
Virtual meetings are overly transactional - HBR warns that in virtual settings, empathy must be deliberate—active check‑ins & verbal affirmation matter more than ever. #RemoteWork #EI
Empathy Is a Non-Negotiable Leadership Skill. Here’s How to Practice It.
When leaders have misconceptions of what empathy entails, they don’t know how to practice it—or they practice it badly. Many don’t bother to intentionally lead with empathy at all, and the stakes are…
hbr.org
June 15, 2025 at 2:24 PM
Virtual meetings are overly transactional - HBR warns that in virtual settings, empathy must be deliberate—active check‑ins & verbal affirmation matter more than ever. #RemoteWork #EI
BCG found that when people feel safe speaking up, others follow—boosting motivation, innovation, and performance.
👉 The Positive Domino Effect of Psychological Safety
👉 The Positive Domino Effect of Psychological Safety
The Positive Domino Effect of Psychological Safety
When people feel safe speaking up in the workplace, says BCG’s Ulrike Schwarz-Runer, innovation and better business outcomes follow.
www.bcg.com
June 15, 2025 at 10:48 AM
BCG found that when people feel safe speaking up, others follow—boosting motivation, innovation, and performance.
👉 The Positive Domino Effect of Psychological Safety
👉 The Positive Domino Effect of Psychological Safety
The ways my 2yo made me a better man this year:
– Attunement: Co-regulatation. Let others arrive at their own conclusions but hold them as they do.
– Wonder: Slow down. Watch them solve their tiny puzzles.
– Values: Set boundaries from conviction, not for the sake of control
#fathersday #parenting
– Attunement: Co-regulatation. Let others arrive at their own conclusions but hold them as they do.
– Wonder: Slow down. Watch them solve their tiny puzzles.
– Values: Set boundaries from conviction, not for the sake of control
#fathersday #parenting
June 15, 2025 at 7:19 AM
The ways my 2yo made me a better man this year:
– Attunement: Co-regulatation. Let others arrive at their own conclusions but hold them as they do.
– Wonder: Slow down. Watch them solve their tiny puzzles.
– Values: Set boundaries from conviction, not for the sake of control
#fathersday #parenting
– Attunement: Co-regulatation. Let others arrive at their own conclusions but hold them as they do.
– Wonder: Slow down. Watch them solve their tiny puzzles.
– Values: Set boundaries from conviction, not for the sake of control
#fathersday #parenting
Reposted by Joshua Lindsey
To all the Dads - Happy Fathers Day!
To all the Mums who are the only father their child have - Happy Fathers Day!
To all those who are loving a child and who are making a difference to them - thank you!
To all the Mums who are the only father their child have - Happy Fathers Day!
To all those who are loving a child and who are making a difference to them - thank you!
June 15, 2025 at 7:05 AM
To all the Dads - Happy Fathers Day!
To all the Mums who are the only father their child have - Happy Fathers Day!
To all those who are loving a child and who are making a difference to them - thank you!
To all the Mums who are the only father their child have - Happy Fathers Day!
To all those who are loving a child and who are making a difference to them - thank you!
BCG on retention: with high psychological safety, only 3% of employees plan to quit vs 12% in low-safety teams. Empathy = retention multiplier:
Psychological Safety Levels the Playing Field for Employees
Leading with empathy creates a secure environment that boosts performance and retention—especially for diverse employees.
www.bcg.com
June 14, 2025 at 2:24 PM
BCG on retention: with high psychological safety, only 3% of employees plan to quit vs 12% in low-safety teams. Empathy = retention multiplier:
Empathy isn’t just soft—it’s essential. HBR says empathetic leaders who strive to understand, not just feel, foster trust & drive performance. #Leadership #EmotionalIntelligence
👉 Empathy Is a Non‑Negotiable Leadership Skill
👉 Empathy Is a Non‑Negotiable Leadership Skill
Empathy Is a Non-Negotiable Leadership Skill. Here’s How to Practice It.
When leaders have misconceptions of what empathy entails, they don’t know how to practice it—or they practice it badly. Many don’t bother to intentionally lead with empathy at all, and the stakes are…
hbr.org
June 13, 2025 at 4:52 PM
Empathy isn’t just soft—it’s essential. HBR says empathetic leaders who strive to understand, not just feel, foster trust & drive performance. #Leadership #EmotionalIntelligence
👉 Empathy Is a Non‑Negotiable Leadership Skill
👉 Empathy Is a Non‑Negotiable Leadership Skill
What other online platforms are the Makers of the Internet using at the moment? I heard someone talk about circle? If I’m building courses around teaching emotional intelligence whilst also learning about emotional intelligence myself what tools should I be using? #productivity #buildinginpublic
June 13, 2025 at 8:58 AM
What other online platforms are the Makers of the Internet using at the moment? I heard someone talk about circle? If I’m building courses around teaching emotional intelligence whilst also learning about emotional intelligence myself what tools should I be using? #productivity #buildinginpublic
The vast majority of top executives across corporate America believe that companies should maintain—or even expand—initiatives to promote DEI, despite the government’s executive orders designed to compel them to do the opposite, a new survey shows.
June 13, 2025 at 6:52 AM
The vast majority of top executives across corporate America believe that companies should maintain—or even expand—initiatives to promote DEI, despite the government’s executive orders designed to compel them to do the opposite, a new survey shows.
Whatever you do, if you want be a better communicator you don’t need more “creative flair”. You need better tools, more structure, and a strategic point of view.
Structure and strategy aren’t someone else’s job.
🔗
Structure and strategy aren’t someone else’s job.
🔗
Want to be a better communicator? You can learn from project management - JLH Coaching
Having recently qualified as a Project Manager, and after ten years in communications, here's what comms professionals can learn from PMs
change-management.co.uk
June 12, 2025 at 4:58 PM
Whatever you do, if you want be a better communicator you don’t need more “creative flair”. You need better tools, more structure, and a strategic point of view.
Structure and strategy aren’t someone else’s job.
🔗
Structure and strategy aren’t someone else’s job.
🔗
Humans love to hear they’re right. Humans also train chat bots like Chat GPT. As a result Sycophancy- or the software sucking up to the user- is rife. Even at the expense of truth.
#AI
www.freethink.com/robots-ai/ai...
#AI
www.freethink.com/robots-ai/ai...
June 12, 2025 at 3:18 PM
Humans love to hear they’re right. Humans also train chat bots like Chat GPT. As a result Sycophancy- or the software sucking up to the user- is rife. Even at the expense of truth.
#AI
www.freethink.com/robots-ai/ai...
#AI
www.freethink.com/robots-ai/ai...
Want to be a better communicator? Soft skills get you in the room. But hard structure keeps you there.
If you’re a trying to earn strategic credibility, stop skipping the “boring” bits.
🔗
If you’re a trying to earn strategic credibility, stop skipping the “boring” bits.
🔗
Want to be a better communicator? Here's you can learn from project management - JLH Coaching
Having recently qualified as a Project Manager, and after ten years in communications, here's what comms professionals can learn from PMs
change-management.co.uk
June 12, 2025 at 8:17 AM
Want to be a better communicator? Soft skills get you in the room. But hard structure keeps you there.
If you’re a trying to earn strategic credibility, stop skipping the “boring” bits.
🔗
If you’re a trying to earn strategic credibility, stop skipping the “boring” bits.
🔗
This has been knocking about in my head for the last few days:
June 11, 2025 at 10:03 PM
This has been knocking about in my head for the last few days:
Still treating emotional intelligence as optional?
🧠 EI improves performance by 20%
💬 Boosts engagement by 36%
💸 Engaged teams = 21% higher profit (Gallup)
That’s not soft. That’s strategic.
#LeadershipMatters #EI #PeopleFirst
🧠 EI improves performance by 20%
💬 Boosts engagement by 36%
💸 Engaged teams = 21% higher profit (Gallup)
That’s not soft. That’s strategic.
#LeadershipMatters #EI #PeopleFirst
June 11, 2025 at 4:44 PM
Still treating emotional intelligence as optional?
🧠 EI improves performance by 20%
💬 Boosts engagement by 36%
💸 Engaged teams = 21% higher profit (Gallup)
That’s not soft. That’s strategic.
#LeadershipMatters #EI #PeopleFirst
🧠 EI improves performance by 20%
💬 Boosts engagement by 36%
💸 Engaged teams = 21% higher profit (Gallup)
That’s not soft. That’s strategic.
#LeadershipMatters #EI #PeopleFirst
2021 study found leaders high in emotional intelligence (EI) improved team performance by ~20% and boosted employee engagement by 36%.
Engaged teams?
They see 21% more profit.
Leadership isn’t just about vision. It’s about emotional skill.
#EmotionalIntelligence #Leadership
Engaged teams?
They see 21% more profit.
Leadership isn’t just about vision. It’s about emotional skill.
#EmotionalIntelligence #Leadership
June 11, 2025 at 8:11 AM
2021 study found leaders high in emotional intelligence (EI) improved team performance by ~20% and boosted employee engagement by 36%.
Engaged teams?
They see 21% more profit.
Leadership isn’t just about vision. It’s about emotional skill.
#EmotionalIntelligence #Leadership
Engaged teams?
They see 21% more profit.
Leadership isn’t just about vision. It’s about emotional skill.
#EmotionalIntelligence #Leadership
Want better business results?
🔍 A 2023 review of 104 studies found EI leaders consistently:
– Perform better
– Lead more effective teams
– Deliver stronger results
EI isn’t “soft skills.” It’s competitive advantage.
#WorkplacePsychology #EI #LeadershipDevelopment
🔍 A 2023 review of 104 studies found EI leaders consistently:
– Perform better
– Lead more effective teams
– Deliver stronger results
EI isn’t “soft skills.” It’s competitive advantage.
#WorkplacePsychology #EI #LeadershipDevelopment
June 10, 2025 at 4:32 PM
Want better business results?
🔍 A 2023 review of 104 studies found EI leaders consistently:
– Perform better
– Lead more effective teams
– Deliver stronger results
EI isn’t “soft skills.” It’s competitive advantage.
#WorkplacePsychology #EI #LeadershipDevelopment
🔍 A 2023 review of 104 studies found EI leaders consistently:
– Perform better
– Lead more effective teams
– Deliver stronger results
EI isn’t “soft skills.” It’s competitive advantage.
#WorkplacePsychology #EI #LeadershipDevelopment