Caroline Marrows
@cmarrows.bsky.social
Head of News for charity Citizens Advice (England and Wales). Ex brand comms for The Economist. Can't unsee a typo.
Reposted by Caroline Marrows
Our latest data shows that people’s problems are becoming more urgent and more complex.
And the systems designed to support them are harder to navigate than ever.
Join us on 25 September to hear from a panel of experts and explore our data ⤵️ https://bit.ly/41XFPsn #CADataInsights
And the systems designed to support them are harder to navigate than ever.
Join us on 25 September to hear from a panel of experts and explore our data ⤵️ https://bit.ly/41XFPsn #CADataInsights
September 17, 2025 at 9:14 PM
Our latest data shows that people’s problems are becoming more urgent and more complex.
And the systems designed to support them are harder to navigate than ever.
Join us on 25 September to hear from a panel of experts and explore our data ⤵️ https://bit.ly/41XFPsn #CADataInsights
And the systems designed to support them are harder to navigate than ever.
Join us on 25 September to hear from a panel of experts and explore our data ⤵️ https://bit.ly/41XFPsn #CADataInsights
Reposted by Caroline Marrows
New paper from Citizens Advice on how to deliver tangible growth - which puts money in people’s pockets - in consumer markets.
TLDR: Consumer confidence is key & slashing hard won consumer protections without adequate safeguards isn’t the answer.
TLDR: Consumer confidence is key & slashing hard won consumer protections without adequate safeguards isn’t the answer.
How to deliver tangible growth in consumer markets
UK households need tangible economic growth which puts money in their pocket. Consumer confidence is critical - cutting consumer protection is not the answer
www.citizensadvice.org.uk
July 14, 2025 at 8:14 AM
New paper from Citizens Advice on how to deliver tangible growth - which puts money in people’s pockets - in consumer markets.
TLDR: Consumer confidence is key & slashing hard won consumer protections without adequate safeguards isn’t the answer.
TLDR: Consumer confidence is key & slashing hard won consumer protections without adequate safeguards isn’t the answer.
Reposted by Caroline Marrows
2) In the UK, depending on whether you live, there is an 18 year difference in how long you can expect to live a healthy life. We explore these health inequalities through our data and the experiences of the people we help.
July 10, 2025 at 10:01 AM
2) In the UK, depending on whether you live, there is an 18 year difference in how long you can expect to live a healthy life. We explore these health inequalities through our data and the experiences of the people we help.
Reposted by Caroline Marrows
If the UCPIP Bill becomes law it will cut PIP for over 400k disabled people & UC for over 700k people who are disabled or have a long-term health condition by 2030. Government’s own impact assessment says the cuts will plunge 150k people into poverty by the end of this Parliament
July 1, 2025 at 7:27 AM
If the UCPIP Bill becomes law it will cut PIP for over 400k disabled people & UC for over 700k people who are disabled or have a long-term health condition by 2030. Government’s own impact assessment says the cuts will plunge 150k people into poverty by the end of this Parliament
Reposted by Caroline Marrows
How will the proposed disability benefit cuts impact disabled people? Today we’re sharing the story of one of the people we’ve helped: Anita*.
The cuts could mean she loses over £8k per year (43% of her income)❗
New blog out now: medium.com/p/1ab8959922a1
The cuts could mean she loses over £8k per year (43% of her income)❗
New blog out now: medium.com/p/1ab8959922a1
Anita’s story
How cuts to disability benefits could impact millions
medium.com
June 26, 2025 at 9:25 AM
How will the proposed disability benefit cuts impact disabled people? Today we’re sharing the story of one of the people we’ve helped: Anita*.
The cuts could mean she loses over £8k per year (43% of her income)❗
New blog out now: medium.com/p/1ab8959922a1
The cuts could mean she loses over £8k per year (43% of her income)❗
New blog out now: medium.com/p/1ab8959922a1
Reposted by Caroline Marrows
V. positive Spending Review has confirmed multi-year funding for crisis support. Good to see move towards crisis support being a permanent part of welfare support, and away from the short-term Household Support Fund approach -
But still some questions about how the new fund will work in practice
But still some questions about how the new fund will work in practice
June 11, 2025 at 3:12 PM
V. positive Spending Review has confirmed multi-year funding for crisis support. Good to see move towards crisis support being a permanent part of welfare support, and away from the short-term Household Support Fund approach -
But still some questions about how the new fund will work in practice
But still some questions about how the new fund will work in practice
Join @CitizensAdvice on 26 June to explore the challenges disabled people face.
Do the government’s proposals offer any real hope to improve outcomes for disabled people? ⤵️
www.eventbrite.co.uk/e/citizens-a... #CADataInsights
Do the government’s proposals offer any real hope to improve outcomes for disabled people? ⤵️
www.eventbrite.co.uk/e/citizens-a... #CADataInsights
Citizens Advice Data Insights: Spotlight on Disability
Join us as we examine how cuts to disability benefits are expected to pull hundreds of thousands of disabled people into poverty.
www.eventbrite.co.uk
June 11, 2025 at 11:03 AM
Join @CitizensAdvice on 26 June to explore the challenges disabled people face.
Do the government’s proposals offer any real hope to improve outcomes for disabled people? ⤵️
www.eventbrite.co.uk/e/citizens-a... #CADataInsights
Do the government’s proposals offer any real hope to improve outcomes for disabled people? ⤵️
www.eventbrite.co.uk/e/citizens-a... #CADataInsights
Reposted by Caroline Marrows
What that adds up to is a cut that won’t save the money it’s supposed to, but will change the benefit in ways that weren’t intended. This happens every time governments try to save money and call it reform. The same mistakes get made over and over. (5/6)
Work won’t cut it: income from employment and benefits for disabled people
Briefing by Craig Berry and Becca Stacey comparing income from benefits and employment for people affected by cuts to Personal Independence Payment and Universal Credit health element
www.citizensadvice.org.uk
June 10, 2025 at 3:26 PM
What that adds up to is a cut that won’t save the money it’s supposed to, but will change the benefit in ways that weren’t intended. This happens every time governments try to save money and call it reform. The same mistakes get made over and over. (5/6)
Reposted by Caroline Marrows
“Of the many severe critiques of the government’s Pathways to Work plan for these disability cuts, one of the most authoritative is the Citizens Advice response, Pathways to Poverty.”
Pleased to see our policy work on disability cuts is cutting through
www.theguardian.com/commentisfre...
Pleased to see our policy work on disability cuts is cutting through
www.theguardian.com/commentisfre...
Free school meals for more children in England is a positive thing, but there’s a catch | Polly Toynbee
The government’s announcement won’t mean much if disability and Pip cuts push more families into poverty, says Guardian columnist Polly Toynbee
www.theguardian.com
June 6, 2025 at 7:53 AM
“Of the many severe critiques of the government’s Pathways to Work plan for these disability cuts, one of the most authoritative is the Citizens Advice response, Pathways to Poverty.”
Pleased to see our policy work on disability cuts is cutting through
www.theguardian.com/commentisfre...
Pleased to see our policy work on disability cuts is cutting through
www.theguardian.com/commentisfre...