#ServiceDelivery
Your team doesn't need a dispatcher to micromanage every ticket. They need a coordinator who hunts the "rogue" tickets that are killing your efficiency. Manage the work, not the techs. #MSP #ServiceDelivery

www.mannypalachuk.com/blog/stop-st...
Stop Stacking Dominoes and Start Hunting the Rogues
If your service board is a "nebulous blob,” you need to stop stacking dominoes. Learn why "hunting rogues" is the key to better IT service delivery.
www.mannypalachuk.com
November 11, 2025 at 5:40 PM
Is your oldest ticket celebrating a birthday? 30, 60, even 90 days old? That's not a productivity problem—it's a discipline problem. Stop the sprawl and start completing work. Here's how. #ITServices #ServiceDelivery
https://www.mannypalachuk.com/blog/up-to-your-arse-in-alligators
The Hard Truth About Work in Progress (WIP)
Learn to manage your IT service team's Work in Progress (WIP). Stop the sprawl, close more tickets, and raise your customer satisfaction (CSAT).
www.mannypalachuk.com
November 11, 2025 at 3:15 PM
📍GOOD’s Matthew Cook led a Finance Oversight visit to Sandton Revenue Centre, engaging residents on billing frustrations. With no City Power or JHB Water reps on-site, people face endless referrals. Oversight must lead to real accountability. 

#GOODParty #ServiceDelivery
November 7, 2025 at 12:10 PM
Proud moment for Aintiram Web Tech! 🎉
Our Director, Naveen Dhanaraj, will speak at #FloridaDreamin 2025 🌴

Topic: Accelerating Global #ServiceDelivery with #Agentforce-Powered #KnowledgeManagement

📅 Nov 5–7 | 📍 Clearwater Beach, FL

#Salesforce #CRM #CloudSolutions #AintiramWebTech #FLD25
October 29, 2025 at 11:57 AM
Orland Park is gearing up for transformative changes with a budget that promises a comprehensive service review and exciting feasibility studies for a new performing arts center and more!

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#OrlandParkCookCounty #IL #CitizenPortal #ServiceDelivery #ArtsDevelopment
Orland Park budget funds service‑delivery review, user‑fee study, comp‑plan updates and feasibility studies
Trustees were told FY2026 includes funding for a village‑wide service‑delivery review, a user‑fee study, a comprehensive plan update and feasibility studies for Centennial Park West, a performing arts center and an eastern field house.
citizenportal.ai
October 25, 2025 at 9:00 PM
ELSIES RIVER HOTDESK – EVERY TUESDAY

Need help with service delivery issues or community support? Join us at Elsies River Community Centre 🕙 Tuesdays at 10:00 AM

We’re here to listen, assist, and take action. Let’s build better together 💪

#GOODParty #CommunitySupport #ServiceDelivery
October 14, 2025 at 6:02 AM
Tuscaloosa's Administration Committee is taking bold steps to enhance public safety by introducing new protocols for handling intoxicated individuals—could this change reshape community safety?

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#TuscaloosaCityTuscaloosaCounty #AL #PublicSafety #ServiceDelivery
3 1 1 Call Center Reports Strong Customer Service Performance and Innovations
Call center handles over 60,000 requests, improving response times and community engagement.
citizenportal.ai
October 8, 2025 at 4:31 AM
Adams County is taking bold steps to secure property for its growing community, ensuring they can meet essential service needs without being overshadowed by the expansion of Bennett.

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#AdamsCounty #CO #CitizenPortal #PublicSafety #ServiceDelivery
Adams County discusses 2026 budget focusing on facilities and public safety enhancements
County officials outline budget priorities for property acquisition and public service improvements.
citizenportal.ai
October 7, 2025 at 10:43 PM
Allentown's HR committee is taking bold steps to revolutionize employee support with a new case management system and the promising Munis software—could this be the upgrade our city needs?

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#AllentownCityLehighCounty #PA #CitizenPortal #ServiceDelivery #AllentownHumanResources
HR Infrastructure Highlights Case Management System and Munis Reporting Options
HR prioritizes a case management system to improve tracking of interactions and reporting.
citizenportal.ai
October 3, 2025 at 1:43 AM
The Physical Therapy Board of California just reported a strong financial year, returning $155,000 to the fund and seeing a rise in PTA applications—signs of a thriving community service!

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#CA #CitizenPortal #ServiceDelivery #CommunityTransparency
Board Reports Positive Budget Reserves and Increased Licensing Activities for 2425 Fiscal Year
Board highlights $155,000 budget reversion and a rise in PTA applications for 2425.
citizenportal.ai
September 30, 2025 at 9:46 PM
Trinity County is revolutionizing its operations with a new centralized procurement function to tackle inefficiencies and save costs across departments.

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#TrinityCounty #CA #TrinityCountyProcurement #CitizenPortal #ServiceDelivery #ResourceManagement #OperationalEfficiency
Trinity County Proposes Centralized Procurement to Enhance Efficiency Across Departments
County plans centralized procurement function to streamline equipment purchases and improve IT efficiency.
citizenportal.ai
September 27, 2025 at 9:14 PM
Lane County faces a staggering $8 million funding shortfall that threatens vital public services and community health—what's next for the region?

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#LaneCounty #OR #ServiceDelivery #CommunityHealth #FiscalChallenges #LaneCountyPublicServices
Lane County Faces $8M Funding Gap Amid State and Federal Budget Cuts
Lane County reports significant funding reductions impacting public health and community services.
citizenportal.ai
September 25, 2025 at 6:44 PM
Shoreline City Council is reshaping its organizational structure to boost efficiency and service delivery—will these changes benefit residents?

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#ShorelineKingCounty #WA #CitizenPortal #ShorelinePublicWorks #ServiceDelivery #CommunityNeed #OperationalEfficiency
Shoreline City Council Approves New Organizational Structure for Public Works Divisions
Council discusses restructuring into three divisions to enhance service delivery and efficiency.
citizenportal.ai
September 23, 2025 at 11:55 AM
Concerns are rising in Tompkins County about the risks of consolidating county offices, with officials warning it could jeopardize the safety and effectiveness of vital services.

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#TompkinsCounty #NY #CitizenPortal #ServiceDelivery #TompkinsCountyServices #OfficeConsolidation
County Official Highlights Risks of Consolidating County Offices for Service Delivery
Official warns against consolidating county offices due to potential negative impacts on services.
citizenportal.ai
September 22, 2025 at 12:43 PM
Drakenstein’s new “anthem” isn’t pride, it’s misplaced priorities. Public funds spent on pageantry while residents face broken services: https://f.mtr.cool/kapmisshly

#GOODParty #ServiceDelivery
September 19, 2025 at 4:03 PM
While Drakenstein residents face electricity failures and service delivery collapse, the Municipality spent public funds on an “anthem,” gala dinners, and free meals for staff.

This isn’t pride, it’s misplaced priorities. 

#GOODParty #ServiceDelivery
September 19, 2025 at 12:58 PM
Elko County is set to revolutionize its communication infrastructure, promising better connectivity and services for nearly 90% of its residents.

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#ElkoCounty #NV #CitizenPortal #PublicSafety #ServiceDelivery #ConnectivityEnhancement #ElkoCountyCommunications
Elko County Advances to Communications District with New Infrastructure Plans
Elko County plans to transition to a communications district with enhanced facilities and staffing.
citizenportal.ai
September 10, 2025 at 2:53 AM
The Elko County TV District is revolutionizing service delivery with proactive outage reporting and cutting-edge equipment upgrades that promise to keep the community informed like never before.

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#ElkoCounty #NV #CitizenPortal #InfrastructureImprovement #ServiceDelivery
Elko TV District implements proactive outage reporting and updates server equipment
Elko TV District enhances outage response and updates server equipment for better service.
citizenportal.ai
September 10, 2025 at 2:32 AM
City warns against disruptions at public meetings
Hertta-Maria Amutenja  The City of Windhoek has warned against disruptions at its 2025/2026 public meetings, saying the gatherings are meant for dialogue on service delivery and development, not political lobbying. The first meeting was held on 3 September at the Rocky Crest Multi-Purpose Centre for the Windhoek West Constituency.  According to the municipality, most residents engaged constructively, but “a few individuals deliberately attempted to disrupt the proceedings.” “These meetings are convened to provide a platform for open engagement between the council and the community on developmental and service delivery matters, not as an avenue for lobbying or political campaigning,” the municipality said in a statement. The municipality reminded residents that the meetings are non-political and must be conducted in a respectful and orderly manner.  “Any individual or group attempting to disrupt or politicise these meetings will be cautioned, and where necessary, removed from the proceedings,” the statement added. Citing section 88 of the Local Authorities Act, 1992, the municipality said it is legally mandated to convene public meetings and regulate the format of engagements. “We appeal to all residents to use the scheduled public meetings as constructive platforms to share ideas, raise concerns, and work with the council in the spirit of partnership and mutual respect.” 
newsfeed.facilit8.network
September 5, 2025 at 7:07 AM
Carmel-by-the-Sea is facing a pressing need for a formal street address system to boost public safety and streamline emergency responses, but not everyone is on board with the change.

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#MontereyCounty #CA #CitizenPortal #ServiceDelivery #CommunityEngagement #EmergencyResponse
Carmel Ad Hoc Committee Discusses Need for Street Addresses to Improve Emergency Response
Committee highlights address system's legal issues and impact on emergency services and deliveries.
citizenportal.ai
September 1, 2025 at 5:22 AM
Champaign residents are demanding change after criticizing the city's shelter budget as ineffective and detrimental to the community's most vulnerable.

Read the full story

#ChampaignChampaignCounty #IL #CitizenPortal #CommunitySupport #ServiceDelivery #ChampaignShelter
Urbana Township Business Owners Criticize Budget and Management Practices
Business owners urge township board to reconsider budget and improve management effectiveness.
citizenportal.ai
August 25, 2025 at 11:40 PM
Ongwediva invests over N$53m in infrastructure projects
Staff Writer During the 2024/2025 financial year, the Ongwediva Town Council implemented a capital budget of N$53 million for infrastructure development and service delivery projects.  The aim is to improve the quality of life for residents and support the town’s growth. Several projects have been completed. These include the planning and replanning of Extensions 13 and Elyambala at N$217 391, the replanning of Extension 2 Township at N$86 957, fire and rescue equipment worth N$173 913, the multipurpose sports field Phase 4 at N$4.3 million, park fixtures at Extension 14, ICT equipment, office furniture, and the installation of Christmas lights. Major projects currently in progress include water and sewer reticulation in Efidi Extension 1, Extension 12, and Omatando Extensions; refurbishment of the water tower, which is 70% complete; upgrading of Abraham Nyambali Street, which is 5% complete; Extension 11 stormwater infrastructure at 55% completion; CCTV camera installation in Ongwediva at 60% completion and the upgrading of Ongwediva Open Market at 30% completion. For 2025/2026, planned projects include cadastral surveys and township establishment in new areas, the installation of a prepaid water meter system, major upgrades to water and electrical reticulation infrastructure, the redesign of major road intersections, continued work on the Abraham Nyambali Road upgrade, and the expansion of stormwater and sewer systems. Ondangwa Town Council has also implemented a capital budget of N$179 million. Key projects include the construction of Ondangwa Sports Stadium Phase 1, a N$60 million flagship project. An amount of N$16 million was invested during the year under review. Upgrading from gravel roads to bitumen standard at Onguta is underway at a cost of N$12 million and is currently at 20% completion. The Ministry of Urban and Rural Development provided N$15 million to upgrade the ageing sewer system in Ondangwa. In Oshakati, the Town Council spent N$76 million on infrastructure and development during the last financial year, successfully completing several projects. Planned projects for 2025/2026 include bulk services at Ompumbu worth N$7.1 million, water, sewer, and electricity at Uukwangula for N$4 million, new roads in Oshakati North Extension 12 (Ehenye) costing N$7.5 million, rehabilitation of industrial roads at N$8 million, town-wide road and stormwater upgrades at N$7 million, urban planning of Onawa Extensions 1, 3, 4, 5, and 6 at N$2.2 million, and surveying of Onawa Extensions at N$3.7 million. The ministry of urban and rural development allocated N$103 million for formalising and upgrading informal settlements in Oshakati. Caption The Ongwediva Town Council has major projects currently in progress, including those involving water and sewer reticulation. 
newsfeed.facilit8.network
August 25, 2025 at 11:11 AM
Ottawa County's CMHOC Board just approved a groundbreaking contract to expand residential services, signaling a bold step towards better community care!

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#OttawaCounty #MI #CitizenPortal #ServiceDelivery #GovernanceReform #CommunityAccountability
Board Approves New Contract for Expanded Residential Services Amid Executive Director Review
Board approves a new contract for expanded residential services after finance committee oversight.
citizenportal.ai
August 23, 2025 at 10:57 AM