It could be just me, but I find it challenging when discussions about organizational performance over-index on departmental and individual performance with little discussion of the larger system.
#KnowTheProblemYouAreSolving
#KnowTheProblemYouAreSolving
February 4, 2025 at 6:06 PM
It could be just me, but I find it challenging when discussions about organizational performance over-index on departmental and individual performance with little discussion of the larger system.
#KnowTheProblemYouAreSolving
#KnowTheProblemYouAreSolving
The entire team benefits from knowing and understanding the persona(s) they're creating solutions for. Better still - they could meet and speak with actual users.
https://buff.ly/4hgiZ4q
#KnowTheProblemYouAreSolving #SoftwareDevelopment #WorkTogether
https://buff.ly/4hgiZ4q
#KnowTheProblemYouAreSolving #SoftwareDevelopment #WorkTogether
Work Together — Doc Norton & Associates
When I say, “work together”, I mean just that. Do the actual work together. Every aspect of the product lifecycle is an opportunity for collaboration - Identifying problems to solve, user and market…
buff.ly
January 30, 2025 at 6:06 PM
The entire team benefits from knowing and understanding the persona(s) they're creating solutions for. Better still - they could meet and speak with actual users.
https://buff.ly/4hgiZ4q
#KnowTheProblemYouAreSolving #SoftwareDevelopment #WorkTogether
https://buff.ly/4hgiZ4q
#KnowTheProblemYouAreSolving #SoftwareDevelopment #WorkTogether
What worked before isn’t always what works best.
When you find a better approach, embrace it.
#KnowTheProblemYouAreSolving #SoftwareDevelopment
When you find a better approach, embrace it.
#KnowTheProblemYouAreSolving #SoftwareDevelopment
Know the problem you are solving — Doc Norton & Associates
“Know the problem you are solving” is about knowing the specific problem and for whom this problem exists. It isn't about knowing what solution a persona lacks but about truly understanding a…
buff.ly
March 25, 2025 at 5:06 PM
What worked before isn’t always what works best.
When you find a better approach, embrace it.
#KnowTheProblemYouAreSolving #SoftwareDevelopment
When you find a better approach, embrace it.
#KnowTheProblemYouAreSolving #SoftwareDevelopment
"All software is created to satisfy a human need or desire. Know who they are and seek to understand the need form their perspective. It will help immensely.“
#KnowTheProblemYouAreSolving
– @pbousan.rocks quoting Doc Norton at #DWX2025
#KnowTheProblemYouAreSolving
– @pbousan.rocks quoting Doc Norton at #DWX2025
July 1, 2025 at 1:12 PM
"All software is created to satisfy a human need or desire. Know who they are and seek to understand the need form their perspective. It will help immensely.“
#KnowTheProblemYouAreSolving
– @pbousan.rocks quoting Doc Norton at #DWX2025
#KnowTheProblemYouAreSolving
– @pbousan.rocks quoting Doc Norton at #DWX2025
Understanding the problem is the first step toward crafting effective solutions.
buff.ly/V8vg06k
#KnowTheProblemYouAreSolving
buff.ly/V8vg06k
#KnowTheProblemYouAreSolving
Know the problem you are solving — Doc Norton & Associates
“Know the problem you are solving” is about knowing the specific problem and for whom this problem exists. It isn't about knowing what solution a persona lacks but about truly understanding a…
buff.ly
October 13, 2025 at 5:06 PM
Understanding the problem is the first step toward crafting effective solutions.
buff.ly/V8vg06k
#KnowTheProblemYouAreSolving
buff.ly/V8vg06k
#KnowTheProblemYouAreSolving
Outcomes over outputs matters for the entire journey. Know what measures need to move as you discover the path. Task completion is not a sufficient measure of progress.
https://buff.ly/4fIJfE2
#KnowTheProblemYouAreSolving #ValidateBeforeDuringAndAfter
https://buff.ly/4fIJfE2
#KnowTheProblemYouAreSolving #ValidateBeforeDuringAndAfter
Validate Before, During, and After — Doc Norton & Associates
To validate is to confirm something has the quality of being well-grounded or correct. Validate before, during, and after is a reminder that teams should be confirming along the way.
buff.ly
December 10, 2024 at 6:06 PM
Outcomes over outputs matters for the entire journey. Know what measures need to move as you discover the path. Task completion is not a sufficient measure of progress.
https://buff.ly/4fIJfE2
#KnowTheProblemYouAreSolving #ValidateBeforeDuringAndAfter
https://buff.ly/4fIJfE2
#KnowTheProblemYouAreSolving #ValidateBeforeDuringAndAfter
November 20, 2024 at 6:13 PM
Pay less attention to
whether or not what you are doing
is true to the process framework.
Pay more attention to
whether or not what you are doing
is producing the desired outcomes.
https://buff.ly/42FvBhB
#KnowTheProblemYouAreSolving
whether or not what you are doing
is true to the process framework.
Pay more attention to
whether or not what you are doing
is producing the desired outcomes.
https://buff.ly/42FvBhB
#KnowTheProblemYouAreSolving
Know the problem you are solving — Doc Norton & Associates
“Know the problem you are solving” is about knowing the specific problem and for whom this problem exists. It isn't about knowing what solution a persona lacks but about truly understanding a…
buff.ly
February 13, 2025 at 6:16 PM
Pay less attention to
whether or not what you are doing
is true to the process framework.
Pay more attention to
whether or not what you are doing
is producing the desired outcomes.
https://buff.ly/42FvBhB
#KnowTheProblemYouAreSolving
whether or not what you are doing
is true to the process framework.
Pay more attention to
whether or not what you are doing
is producing the desired outcomes.
https://buff.ly/42FvBhB
#KnowTheProblemYouAreSolving
Even when you absolutely know what you need to build, breaking it down into tiny steps helps you validate you're still on the right path.
buff.ly/3QCcT2U
#CreateSimpleThingsInSmallSteps #KnowTheProblemYouAreSolving #ReleaseRidiculouslyOften #SoftwareDevelopment
buff.ly/3QCcT2U
#CreateSimpleThingsInSmallSteps #KnowTheProblemYouAreSolving #ReleaseRidiculouslyOften #SoftwareDevelopment
Create simple things in small steps — Doc Norton & Associates
Simple Things When I say simple, I don’t necessarily mean easy. And I certainly do not mean crude in form or incomplete. Simple indicates something that does not have superfluous parts or multiple…
buff.ly
March 2, 2025 at 6:06 PM
Even when you absolutely know what you need to build, breaking it down into tiny steps helps you validate you're still on the right path.
buff.ly/3QCcT2U
#CreateSimpleThingsInSmallSteps #KnowTheProblemYouAreSolving #ReleaseRidiculouslyOften #SoftwareDevelopment
buff.ly/3QCcT2U
#CreateSimpleThingsInSmallSteps #KnowTheProblemYouAreSolving #ReleaseRidiculouslyOften #SoftwareDevelopment
Goals should encourage collaboration, but having multiple goals often impedes collaboration.
https://buff.ly/3ZHdshb
#leadership #KnowTheProblemYouAreSolving #MakeYourWorkVisible
https://buff.ly/3ZHdshb
#leadership #KnowTheProblemYouAreSolving #MakeYourWorkVisible
Make the work visible — Doc Norton & Associates
A lot of teams have a backlog of some sort and some form of Kanban board — whether it is Jira, Trello, Monday, Asana, MS Project, or a bunch of post-its on a wall. These are all ways of making the…
buff.ly
December 19, 2024 at 6:06 PM
Goals should encourage collaboration, but having multiple goals often impedes collaboration.
https://buff.ly/3ZHdshb
#leadership #KnowTheProblemYouAreSolving #MakeYourWorkVisible
https://buff.ly/3ZHdshb
#leadership #KnowTheProblemYouAreSolving #MakeYourWorkVisible
Certainty is a trap. Even when you know what to build, taking small steps ensures you’re still solving the right problem in the right way.
buff.ly/sk1BL11
#CreateSimpleThingsInSmallSteps #KnowTheProblemYouAreSolving #ReleaseRidiculouslyOften #SoftwareDevelopment
buff.ly/sk1BL11
#CreateSimpleThingsInSmallSteps #KnowTheProblemYouAreSolving #ReleaseRidiculouslyOften #SoftwareDevelopment
March 7, 2025 at 6:06 PM
Certainty is a trap. Even when you know what to build, taking small steps ensures you’re still solving the right problem in the right way.
buff.ly/sk1BL11
#CreateSimpleThingsInSmallSteps #KnowTheProblemYouAreSolving #ReleaseRidiculouslyOften #SoftwareDevelopment
buff.ly/sk1BL11
#CreateSimpleThingsInSmallSteps #KnowTheProblemYouAreSolving #ReleaseRidiculouslyOften #SoftwareDevelopment
Even when the destination is clear, small steps keep you from wandering off course. Validate as you go, not when it’s too late.
buff.ly/PhF51Qz
#CreateSimpleThingsInSmallSteps #KnowTheProblemYouAreSolving #ValidateBeforeDuringAndAfter #SoftwareDevelopment
buff.ly/PhF51Qz
#CreateSimpleThingsInSmallSteps #KnowTheProblemYouAreSolving #ValidateBeforeDuringAndAfter #SoftwareDevelopment
Validate Before, During, and After — Doc Norton & Associates
To validate is to confirm something has the quality of being well-grounded or correct. Validate before, during, and after is a reminder that teams should be confirming along the way.
buff.ly
March 30, 2025 at 5:06 PM
Even when the destination is clear, small steps keep you from wandering off course. Validate as you go, not when it’s too late.
buff.ly/PhF51Qz
#CreateSimpleThingsInSmallSteps #KnowTheProblemYouAreSolving #ValidateBeforeDuringAndAfter #SoftwareDevelopment
buff.ly/PhF51Qz
#CreateSimpleThingsInSmallSteps #KnowTheProblemYouAreSolving #ValidateBeforeDuringAndAfter #SoftwareDevelopment
Here's a little secret - it is perfectly acceptable if all of the stories in a feature, epic, theme, or initiative never get delivered.
#KnowTheProblemYouAreSolving #SoftwareDevelopment
buff.ly/ormwl5X
#KnowTheProblemYouAreSolving #SoftwareDevelopment
buff.ly/ormwl5X
March 19, 2025 at 5:06 PM
Here's a little secret - it is perfectly acceptable if all of the stories in a feature, epic, theme, or initiative never get delivered.
#KnowTheProblemYouAreSolving #SoftwareDevelopment
buff.ly/ormwl5X
#KnowTheProblemYouAreSolving #SoftwareDevelopment
buff.ly/ormwl5X
A deep understanding of the problem leads to a more targeted and effective solution.
https://buff.ly/3CSYaNq
#SoftwareDevelopment #KnowTheProblemYouAreSolving
https://buff.ly/3CSYaNq
#SoftwareDevelopment #KnowTheProblemYouAreSolving
Know the problem you are solving — Doc Norton & Associates
“Know the problem you are solving” is about knowing the specific problem and for whom this problem exists. It isn't about knowing what solution a persona lacks but about truly understanding a…
buff.ly
December 4, 2024 at 6:06 PM
A deep understanding of the problem leads to a more targeted and effective solution.
https://buff.ly/3CSYaNq
#SoftwareDevelopment #KnowTheProblemYouAreSolving
https://buff.ly/3CSYaNq
#SoftwareDevelopment #KnowTheProblemYouAreSolving
If a story no longer needs to be delivered, that’s not failure—that’s learning.
Great teams adapt instead of just executing a plan.
#KnowTheProblemYouAreSolving #SoftwareDevelopment
buff.ly/iQg9fZ0
Great teams adapt instead of just executing a plan.
#KnowTheProblemYouAreSolving #SoftwareDevelopment
buff.ly/iQg9fZ0
May 29, 2025 at 5:06 PM
If a story no longer needs to be delivered, that’s not failure—that’s learning.
Great teams adapt instead of just executing a plan.
#KnowTheProblemYouAreSolving #SoftwareDevelopment
buff.ly/iQg9fZ0
Great teams adapt instead of just executing a plan.
#KnowTheProblemYouAreSolving #SoftwareDevelopment
buff.ly/iQg9fZ0
Psssst - getting people together to create a shared understanding is usually NOT a waste of time.
#connection #KnowTheProblemYouAreSolving #WorkTogether
#connection #KnowTheProblemYouAreSolving #WorkTogether
January 15, 2025 at 6:06 PM
Psssst - getting people together to create a shared understanding is usually NOT a waste of time.
#connection #KnowTheProblemYouAreSolving #WorkTogether
#connection #KnowTheProblemYouAreSolving #WorkTogether
The best teams know when not to build something.
The backlog isn’t a to-do list—it’s a set of hypotheses to test.
#KnowTheProblemYouAreSolving #SoftwareDevelopment
The backlog isn’t a to-do list—it’s a set of hypotheses to test.
#KnowTheProblemYouAreSolving #SoftwareDevelopment
July 3, 2025 at 5:06 PM
The best teams know when not to build something.
The backlog isn’t a to-do list—it’s a set of hypotheses to test.
#KnowTheProblemYouAreSolving #SoftwareDevelopment
The backlog isn’t a to-do list—it’s a set of hypotheses to test.
#KnowTheProblemYouAreSolving #SoftwareDevelopment
If you start solving a problem before you truly understand it, you’re not solving—you’re guessing.
Clarity first.
buff.ly/KExUP5I
#KnowTheProblemYouAreSolving
Clarity first.
buff.ly/KExUP5I
#KnowTheProblemYouAreSolving
Know the problem you are solving — Doc Norton & Associates
“Know the problem you are solving” is about knowing the specific problem and for whom this problem exists. It isn't about knowing what solution a persona lacks but about truly understanding a…
buff.ly
July 9, 2025 at 5:07 PM
If you start solving a problem before you truly understand it, you’re not solving—you’re guessing.
Clarity first.
buff.ly/KExUP5I
#KnowTheProblemYouAreSolving
Clarity first.
buff.ly/KExUP5I
#KnowTheProblemYouAreSolving
“Don’t spend a dollar’s worth of time on a ten cent decision.” ~ Peter Turla
buff.ly/4k4QgBL
<a href="/hashtag/KnowTheProblemYouAreSolving" class="hover:underline text-blue-600 dark:text-sky-400 no-card-link">#KnowTheProblemYouAreSolving
buff.ly/4k4QgBL
<a href="/hashtag/KnowTheProblemYouAreSolving" class="hover:underline text-blue-600 dark:text-sky-400 no-card-link">#KnowTheProblemYouAreSolving
Know the problem you are solving — Doc Norton & Associates
“Know the problem you are solving” is about knowing the specific problem and for whom this problem exists. It isn't about knowing what solution a persona lacks but about truly understanding a…
buff.ly
February 27, 2025 at 6:06 PM
“Don’t spend a dollar’s worth of time on a ten cent decision.” ~ Peter Turla
buff.ly/4k4QgBL
<a href="/hashtag/KnowTheProblemYouAreSolving" class="hover:underline text-blue-600 dark:text-sky-400 no-card-link">#KnowTheProblemYouAreSolving
buff.ly/4k4QgBL
<a href="/hashtag/KnowTheProblemYouAreSolving" class="hover:underline text-blue-600 dark:text-sky-400 no-card-link">#KnowTheProblemYouAreSolving
Shipping every story isn’t the goal.
Solving the right problem is.
If half the backlog becomes irrelevant, that means you’re learning.
#KnowTheProblemYouAreSolving #SoftwareDevelopment
Solving the right problem is.
If half the backlog becomes irrelevant, that means you’re learning.
#KnowTheProblemYouAreSolving #SoftwareDevelopment
Know the problem you are solving — Doc Norton & Associates
“Know the problem you are solving” is about knowing the specific problem and for whom this problem exists. It isn't about knowing what solution a persona lacks but about truly understanding a…
buff.ly
October 16, 2025 at 5:06 PM
Shipping every story isn’t the goal.
Solving the right problem is.
If half the backlog becomes irrelevant, that means you’re learning.
#KnowTheProblemYouAreSolving #SoftwareDevelopment
Solving the right problem is.
If half the backlog becomes irrelevant, that means you’re learning.
#KnowTheProblemYouAreSolving #SoftwareDevelopment
All software
is written
to satisfy a human need
or desire.
Know who they are
and seek to understand
the need from their perspective.
It will help immensely.
#KnowTheProblemYouAreSolving #SoftwareDevelopment
is written
to satisfy a human need
or desire.
Know who they are
and seek to understand
the need from their perspective.
It will help immensely.
#KnowTheProblemYouAreSolving #SoftwareDevelopment
Know the problem you are solving — Doc Norton & Associates
“Know the problem you are solving” is about knowing the specific problem and for whom this problem exists. It isn't about knowing what solution a persona lacks but about truly understanding a…
buff.ly
March 8, 2025 at 6:06 PM
All software
is written
to satisfy a human need
or desire.
Know who they are
and seek to understand
the need from their perspective.
It will help immensely.
#KnowTheProblemYouAreSolving #SoftwareDevelopment
is written
to satisfy a human need
or desire.
Know who they are
and seek to understand
the need from their perspective.
It will help immensely.
#KnowTheProblemYouAreSolving #SoftwareDevelopment
Creating software isn’t hard.
Creating the right software is.
Start by knowing the problem.
buff.ly/sLzE5eO
#KnowTheProblemYouAreSolving
Creating the right software is.
Start by knowing the problem.
buff.ly/sLzE5eO
#KnowTheProblemYouAreSolving
Know the problem you are solving — Doc Norton & Associates
“Know the problem you are solving” is about knowing the specific problem and for whom this problem exists. It isn't about knowing what solution a persona lacks but about truly understanding a persona's...
buff.ly
July 19, 2025 at 5:06 PM
Creating software isn’t hard.
Creating the right software is.
Start by knowing the problem.
buff.ly/sLzE5eO
#KnowTheProblemYouAreSolving
Creating the right software is.
Start by knowing the problem.
buff.ly/sLzE5eO
#KnowTheProblemYouAreSolving
If you don’t know who you’re building for,
you don’t really know what you’re building.
Start with the humans, not the code.
#KnowTheProblemYouAreSolving #SoftwareDevelopment
buff.ly/45r9N6G
you don’t really know what you’re building.
Start with the humans, not the code.
#KnowTheProblemYouAreSolving #SoftwareDevelopment
buff.ly/45r9N6G
August 19, 2025 at 5:06 PM
If you don’t know who you’re building for,
you don’t really know what you’re building.
Start with the humans, not the code.
#KnowTheProblemYouAreSolving #SoftwareDevelopment
buff.ly/45r9N6G
you don’t really know what you’re building.
Start with the humans, not the code.
#KnowTheProblemYouAreSolving #SoftwareDevelopment
buff.ly/45r9N6G
Shipping a simple solution today means learning sooner. Waiting for a "better" solution next week means learning later. Choose wisely.
#KnowTheProblemYouAreSolving
buff.ly/41vPuq5
#CreateSimpleThingsInSmallSteps
buff.ly/3EWZeRF
#KnowTheProblemYouAreSolving
buff.ly/41vPuq5
#CreateSimpleThingsInSmallSteps
buff.ly/3EWZeRF
Know the problem you are solving — Doc Norton & Associates
“Know the problem you are solving” is about knowing the specific problem and for whom this problem exists. It isn't about knowing what solution a persona lacks but about truly understanding a…
buff.ly
March 5, 2025 at 6:06 PM
Shipping a simple solution today means learning sooner. Waiting for a "better" solution next week means learning later. Choose wisely.
#KnowTheProblemYouAreSolving
buff.ly/41vPuq5
#CreateSimpleThingsInSmallSteps
buff.ly/3EWZeRF
#KnowTheProblemYouAreSolving
buff.ly/41vPuq5
#CreateSimpleThingsInSmallSteps
buff.ly/3EWZeRF
Before building solutions, build shared understanding of the problem.
buff.ly/LRHPKgn
#KnowTheProblemYouAreSolving
buff.ly/LRHPKgn
#KnowTheProblemYouAreSolving
Know the problem you are solving — Doc Norton & Associates
“Know the problem you are solving” is about knowing the specific problem and for whom this problem exists. It isn't about knowing what solution a persona lacks but about truly understanding a…
buff.ly
November 3, 2025 at 6:06 PM
Before building solutions, build shared understanding of the problem.
buff.ly/LRHPKgn
#KnowTheProblemYouAreSolving
buff.ly/LRHPKgn
#KnowTheProblemYouAreSolving