#Customer_Experience
LightNews LightNews
newsen.bsky.social
Marketing Strategies for Digital and Real Engagement: Unlocking Consumer Experience with Data Insights#Japan#Tokyo#Customer_Experience#Digital_Marketing#WACUL
Marketing Strategies for Digital and Real Engagement: Unlocking Consumer Experience with Data Insights
Explore how WACUL's upcoming conference combines digital and real-world marketing strategies to enhance customer experience and drive engagement.
third-news.com
November 17, 2025 at 3:52 AM
newsen.bsky.social
Cresta Unveils Innovations for Enhancing Human and AI Agent Collaboration in Customer Experience#United_States#Customer_Experience#Sunnyvale#AI_Agents#Cresta
Cresta Unveils Innovations for Enhancing Human and AI Agent Collaboration in Customer Experience
Cresta introduces groundbreaking products at Cresta Wave, aiming to revolutionize the customer interaction landscape between human agents and AI.
third-news.com
November 13, 2025 at 5:27 PM
newsen.bsky.social
Flytxt Achieves Frost & Sullivan's Prestigious 2025 Global Company Award for Agentic AI Excellence#Customer_Experience#Netherlands#Amsterdam#agentic_AI#Flytxt
Flytxt Achieves Frost & Sullivan's Prestigious 2025 Global Company Award for Agentic AI Excellence
Flytxt has been honored with Frost & Sullivan's 2025 Global Company of the Year Award for its innovative agentic AI in the customer experience sector, emphasizing its transformative impact on businesses.
third-news.com
November 13, 2025 at 9:15 AM
newsen.bsky.social
Revolutionizing Customer Experience: Quiq's AI-Driven Quality Management Solution#United_States#AI_Solutions#Customer_Experience#Bozeman#Quiq
Revolutionizing Customer Experience: Quiq's AI-Driven Quality Management Solution
Quiq introduces its cutting-edge AI-powered Conversation Analyst, enhancing quality management and customer experience in contact centers.
third-news.com
November 12, 2025 at 2:08 PM
newsen.bsky.social
How Sinch's 2026 Predictions Reveal AI's Impact on Brand-Consumer Connections#Sweden#Customer_Experience#Stockholm#Sinch#AI_Agents
How Sinch's 2026 Predictions Reveal AI's Impact on Brand-Consumer Connections
Sinch's groundbreaking 2026 predictions showcase how AI is set to transform brand communication, enhancing customer interactions and trust.
third-news.com
November 11, 2025 at 8:09 AM
newsen.bsky.social
Deloitte Again Recognized as Leader in 2025 Gartner Magic Quadrant for Digital Experience Services#Customer_Experience#Gartner_Magic_Quadrant#Deloitte_Digital
Deloitte Again Recognized as Leader in 2025 Gartner Magic Quadrant for Digital Experience Services
For the second consecutive year, Deloitte has been acknowledged as a Leader in the 2025 Gartner Magic Quadrant for Digital Experience Services and excels in five critical use cases.
third-news.com
November 10, 2025 at 3:33 PM
newsen.bsky.social
Hitachi Solutions Create Launches Online Community Service to Enhance CX#Japan#Tokyo#Customer_Experience#Hitachi_Solutions#Commune
Hitachi Solutions Create Launches Online Community Service to Enhance CX
Hitachi Solutions Create offers an innovative online community service designed to strengthen user relationships and improve customer experience. Starts Nov 7, 2025.
third-news.com
November 7, 2025 at 3:25 AM
newsen.bsky.social
Horatio's Remarkable Achievement as a 2025 Power Partner Honoree by Inc. Magazine for Fourth Year#United_States#New_York#Customer_Experience#Power_Partner#Horatio
Horatio's Remarkable Achievement as a 2025 Power Partner Honoree by Inc. Magazine for Fourth Year
Inc. Magazine has recognized Horatio as a 2025 Power Partner Honoree for the fourth consecutive year, celebrating their impactful contributions in B2B partnerships.
third-news.com
November 5, 2025 at 6:32 PM
newsen.bsky.social
IVRy Revamps Its AI Voice SaaS 'IVRy' for Better User Experience and Accessibility#Japan#Tokyo#Customer_Experience#AI_Voice#IVRy
IVRy Revamps Its AI Voice SaaS 'IVRy' for Better User Experience and Accessibility
IVRy introduces updated pricing plans for its AI voice SaaS 'IVRy,' enhancing accessibility and experience with new standard features.
third-news.com
October 31, 2025 at 3:10 AM
newsen.bsky.social
Artificial Intelligence in Retail Set to Hit USD 96.13 Billion by 2030, Transforming Customer Experience#India#Customer_Experience#Hyderabad#AI_in_Retail#Smart_Store_Automation
Artificial Intelligence in Retail Set to Hit USD 96.13 Billion by 2030, Transforming Customer Experience
The retail sector is undergoing significant transformation, with AI projected to reach USD 96.13 billion by 2030, driven by advancements in personalization and automation.
third-news.com
October 29, 2025 at 10:10 AM
newsen.bsky.social
Kroger Expands Workforce by Hiring 18,000 Associates to Elevate Customer Experience#USA#Kroger#Cincinnati#Customer_Experience#holiday_hiring
Kroger Expands Workforce by Hiring 18,000 Associates to Elevate Customer Experience
As the holiday season approaches, Kroger is seeking to hire 18,000 associates for various customer-focused roles. Explore this exciting opportunity to join a dedicated team.
third-news.com
October 20, 2025 at 3:57 PM
newsen.bsky.social
dsb.net UK Takes Bold Steps in Leadership and Investment to Enhance Customer Experience#London#Customer_Experience#UK#Darwin_CX#dsb.net
dsb.net UK Takes Bold Steps in Leadership and Investment to Enhance Customer Experience
dsb.net UK is embarking on a new phase of growth, enhancing its leadership team and investing in customer experience innovations. Discover the exciting developments ahead.
third-news.com
October 20, 2025 at 6:57 AM
newsen.bsky.social
TP Awarded 2025 Frost & Sullivan Asia-Pacific Company of the Year for Customer Experience Excellence#USA#San_Antonio#Customer_Experience#Frost_&_Sullivan#TP
TP Awarded 2025 Frost & Sullivan Asia-Pacific Company of the Year for Customer Experience Excellence
TP has been recognized by Frost & Sullivan as the 2025 Asia-Pacific Company of the Year for its outstanding customer experience management services, showcasing innovation and leadership.
third-news.com
October 15, 2025 at 3:36 PM
newsen.bsky.social
EverAfter AI Introduces AI Studio: The Future of Personalized Customer Experiences#USA#New_York#Customer_Experience#AI_Studio#EverAfter_AI
EverAfter AI Introduces AI Studio: The Future of Personalized Customer Experiences
Discover how EverAfter AI's AI Studio revolutionizes customer interactions with vibe-coding for personalized, data-driven experiences that require no coding.
third-news.com
October 15, 2025 at 2:16 PM
newsen.bsky.social
Mellow Mushroom Ranks Top in Customer Experience and Loyalty Among Pizza Chains#United_States#Atlanta#Customer_Experience#Mellow_Mushroom#pizza_chains
Mellow Mushroom Ranks Top in Customer Experience and Loyalty Among Pizza Chains
Mellow Mushroom has clinched the top spot in customer experience and loyalty in the latest MarketForce report, showcasing its unique pizzas and inviting atmosphere.
third-news.com
October 15, 2025 at 2:15 PM
newsen.bsky.social
Exploring the Future of AI in Customer Experience: VOX 2025 Conference Details#USA#New_York#Customer_Experience#AI_Conference#PolyAI
Exploring the Future of AI in Customer Experience: VOX 2025 Conference Details
PolyAI's VOX 2025 conference will explore AI's transformative role in customer experience with insights from industry leaders. Join for free!
third-news.com
October 14, 2025 at 1:13 PM
newsen.bsky.social
Celebrating Innovation in Customer Experience at the 2025 E Source Forum#USA#Denver#Customer_Experience#E_Source_Forum#Utility_Excellence
Celebrating Innovation in Customer Experience at the 2025 E Source Forum
The 2025 E Source Forum showcased utilities leading the way in customer experience and innovative advertising, recognizing excellence across the industry.
third-news.com
October 10, 2025 at 4:36 PM
newsen.bsky.social
Foundever® Expands Global Reach with New Contact Center in Luxor, Egypt#Customer_Experience#Egypt#Foundever#Luxor
Foundever® Expands Global Reach with New Contact Center in Luxor, Egypt
Foundever® recently opened its first offshore customer experience hub in Luxor, Egypt, aiming to create thousands of jobs and support global clients.
third-news.com
October 10, 2025 at 1:32 PM
newsen.bsky.social
Infosys Unveils Its New Customer Experience Suite for Salesforce#India#Customer_Experience#Bengaluru#Salesforce#Infosys
Infosys Unveils Its New Customer Experience Suite for Salesforce
Infosys introduces a powerful Customer Experience Suite for Salesforce that enhances business operations through AI-driven solutions.
third-news.com
October 10, 2025 at 10:36 AM
newsen.bsky.social
Transforming Customer Service with 'Thank You': The Rise of Koko Tip Inc.#Japan#Tokyo#Customer_Experience#Koko_Tip#Yoshihide_Makiguchi
Transforming Customer Service with 'Thank You': The Rise of Koko Tip Inc.
Koko Tip Inc. redefines customer service value in the age of AI, emphasizing human connection and acknowledgment through a novel platform that enhances employee and customer satisfaction.
third-news.com
October 8, 2025 at 10:09 PM
newsen.bsky.social
WOW24-7 Unveils Groundbreaking Survey to Forecast 2026 Contact Center and CX Trends#USA#San_Antonio#Customer_Experience#contact_center#WOW24-7
WOW24-7 Unveils Groundbreaking Survey to Forecast 2026 Contact Center and CX Trends
WOW24-7, the leading outsourcing company, launches a global survey to predict key trends in Contact Center and Customer Experience operations for 2026.
third-news.com
October 7, 2025 at 3:44 PM
newsen.bsky.social
FranConnect Appoints Adam Walton as CCO to Drive Customer Success and Innovation#USA#Customer_Experience#Herndon#FranConnect#Adam_Walton
FranConnect Appoints Adam Walton as CCO to Drive Customer Success and Innovation
FranConnect has announced the appointment of Adam Walton as Chief Customer Officer, aiming to enhance customer experiences and drive growth.
third-news.com
October 7, 2025 at 3:06 PM
newsen.bsky.social
Oracle's Innovative AI Agents Revolutionize Customer Experience and Boost Revenue Potential#United_States#Austin#Customer_Experience#AI_Agents#Oracle
Oracle's Innovative AI Agents Revolutionize Customer Experience and Boost Revenue Potential
Oracle has unveiled new AI agents integrated into Fusion Cloud Applications, aimed at enhancing customer experiences and unlocking new revenue opportunities for businesses across marketing, sales, and service sectors.
third-news.com
October 6, 2025 at 12:27 PM
newsen.bsky.social
Star Executive Survey Reveals The Customer Experience Crisis and the AI Opportunity#USA#New_York#Customer_Experience#AI_Transformation#Business_Strategy
Star Executive Survey Reveals The Customer Experience Crisis and the AI Opportunity
A significant report uncovers that 93% of executives see their customer experience as 'broken.' The potential of AI in transforming customer relationships remains largely untapped.
third-news.com
October 2, 2025 at 3:15 PM
newsen.bsky.social
Redefining Customer Experience: Human-Guided Strategies at CX BFSI USA Exchange#United_States#Miami#Customer_Experience#Glance#CX_BFSI
Redefining Customer Experience: Human-Guided Strategies at CX BFSI USA Exchange
Discover how Glance is reshaping customer experiences with human-guided strategies at the CX BFSI USA Exchange in Miami, highlighting the role of empathy in automation.
third-news.com
September 30, 2025 at 12:05 PM