#BusinessByDesign
What happens when service design scales? The new issue of Touchpoint—guest edited by our CEO, Patrick Quattlebaum—explores transformation at every level.

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Harmonic Design CEO Patrick Quattlebaum Named Guest Editor of Touchpoint Journal on Business Transformation - Harmonic Design
As service design continues to mature, it’s evolving beyond tools like journey maps and service blueprints to become a strategic driver of human-centered
thisisharmonic.com
October 2, 2025 at 4:43 PM