Hey Bex. We are glad to hear that our app has helped with identifying a potential health issue with your kitty cat! Thank you for being part of the Whisker family!

Thank you for being part of our Whisker Family! 😺

Hi! Most cats tend to grow out of this behavior as they get used to having the Litter-Robot around! It may help to increase the wait time to give them time to be distracted by something else. If that doesn’t do the trick, we’d be happy to assist further via DM!

Welcome to the Whisker Family! 😺

Hi! Most cats make the switch easily. Plus, we have a 90-Day In-Home Trial (just in case)! For those that need a bit more encouragement, these tips usually do the trick: www.litter-robot.com/acclimating-...

Welcome to the Whisker family! 😺