Shane
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userequalsshane.bsky.social
Shane
@userequalsshane.bsky.social
Salesforce, RevOps, GTM. Co-Founder of @Oniic-io.bsky.social, a Salesforce ISV partner passionate about measuring and driving user adoption via RecordWatch, available on the AppExchange.
I’ve been using Salesforce’s Weekly Export Service every Friday for like 8 years. Recently I’ve been getting an error if I try to download more than one file at once, making an already cumbersome tool basically unusable…
October 31, 2025 at 3:00 PM
It’s a holiday weekend, so I won’t be looking into this, but this is so embarrassing for Salesloft 😬
August 29, 2025 at 10:05 PM
Dreamforce, I need you to calm down.
August 21, 2025 at 9:02 PM
I see support now defaults to Agentforce. Went great.

Me: *states my issue*
AF: Can you restate your question?
Me: *restates my question*
AF: I can answer support related questions.
Me: can I open a case?
AF: *creates a case, subject “unhappy with support”, connects me the wrong department “
July 22, 2025 at 3:54 PM
Situation doesn’t appear to be improving…
June 10, 2025 at 6:54 PM
The issue is also impacting Salesforce+ and preventing Connections registration. Not a great look 😬
June 10, 2025 at 4:09 PM
Salesforce apparently having MFA issues across instances and clouds. Anyone impacted?
June 10, 2025 at 3:55 PM
Honorable mention for being able to refresh individual dashboard components. I just stumbled across this one, could be useful
June 9, 2025 at 5:13 PM
And a permission set summary that actually shows you what permissions are in a permission set (no more clicking around trying to figure out what “Sales User Edit Objects 2022” contains)
June 9, 2025 at 5:12 PM
Two quick hits for admins in the Salesforce Summer ’25 release I’m pretty excited about:

Update object permissions for all permission sets or profiles directly from the object in object manager (I had a janky screen flow for this because I hated going into every profile)
June 9, 2025 at 5:10 PM
How it feels getting a marketing email from Salesforce as an admin rn
May 17, 2025 at 5:04 PM
Unfortunately he’s not wrong.
April 24, 2025 at 4:39 PM
Same thing happened to me when I was just trying to watch some baseball.
April 23, 2025 at 6:43 PM
Trying to engage in the Salesforce ecosystem right now
March 28, 2025 at 4:20 AM
When the executive’s “dashboard” looks like this 🥴
January 26, 2025 at 2:38 AM
What every data person wants for Christmas 😍
January 26, 2025 at 2:27 AM
Watching Argentforce process questions in the Agent Builder preview window
January 26, 2025 at 2:18 AM