well that's not true in our case, there are definite improvements, just not to the level hoped...

It's hard on the finance and HR people most of all actually but yeah people have high hopes things will get easier and then well they don't really

also when bringing all these dozens (hundreds?) of processes into one software system there is little to no process reengineering happening. Bad processes just get collected into one sprawling software interface with hard to understand names for things

we're doing this right now with workday. imo the dysfuction underlies the software, with disperate systems developed internally by administrators over yrs to respond to external requirements (ie audits) w/ little customer service experience or interest; these compound and become entrenched

that's not how it works in elementary school

Where kids are developmentally at age 4 or 5 when they take the G&T test (in NYC) has very little to do with their long-term intellectual capacities and interests. The only real reason for these programs is to keep squeamish upper middle class families in the public school system.

A major proponent of policy by press release, announces major plans (often terrible ones) with no intention of actually doing anything about them. e.g. JFK convention center., Airtrain to LGA, alternatives to Gateway...

How many direct reports does the mayor of NYC actually have? A chief of staff, chief of communications, 5 deputy mayors, and who else? Can't be that many more

Patently untrue! I have 0 empathy for either of those schmucks

"a monarch explosion to dwarf the housing crisis"