They send you in circles, Financial Ombudsman is aware, and the Financial Conduct Authority has stated that they are in breach of their licence conditions. Hopefully, we will get there in time, but it looks fruitless. They 'misallocated' another accounts funds before, so probably all for nothing.

Happened to us also, and they are donations for victims of crime - can't get any lower than that.

Good choice, we are moving away for our donations onto a proper gateway. They are keeping eight years worth of our donations, been fighting a long time, and we aren't going to see them!

Stole our donations from our community group website - eight years gone!

Not surprised, we are still trying to access donations from our website, but paypal are not playing ball - they seem pretty adamant they are keeping our funds.

That is a profanity to us! Eight years of donations disappear into thin air.