Adrian Reed
ukadrianreed.bsky.social
Adrian Reed
@ukadrianreed.bsky.social
Consultant, Speaker, Author & Trainer in Business Analysis. Principal Consultant at @Blackmetric. Editor-in-chief at BA Digest (open access) PDF magazine. He/him 🏳️‍🌈
Oh, and on OS/2, I have memories of installing OS/2 Warp on a 286 via a stack of 3.5" floppies. Now THAT took dedication!

In many ways OS/2 Warp seemed kinda ahead of it's time.. I guess Win 95 won out.
March 9, 2025 at 9:37 AM
Was never a SysOp but have fond memories of dialing up BBSs at 2.4k, and later 14k4. FidoNet echomail seemed so futuristic at the time, and the discussion groups were really interesting.

Also used CompuServe, which was really expensive. Local dial ins via X.25, which seems pretty retro now.
March 9, 2025 at 9:34 AM
E.g. "Your T&Cs are 17,000 words--longer than some Shakespeare plays. The average reader reads at 238 wpm, so it would take over 60min to read. A customer won't remember all of it.

I believe material clauses that are detrimental to the customer ought to be prominent, and this clause is not"
January 19, 2024 at 7:22 PM
Sorry to hear this, but glad to hear you're pressing forward with the complaint. That's the kind of thing I do.

One tip I picked up with the "It's in the T&Cs" is to paste the T&Cs into Word and do a wordcount, then compare that against a Shakespeare play (one is only 15,000 words IIRC)...
January 19, 2024 at 7:19 PM
Interesting point. I've also thought it interesting that working age benefits tend to be called "benefits", even if they are contribution-basef but things like state pensions are called "entitlements".

Maybe both the language of input (tax Vs service bill) and output needs adjusting...
January 19, 2024 at 7:16 PM
I feel this, and observed the same. I've also seen folks cite stuff from Facebook pages as if they are credible sources. It's really hard (or at least I found it that way), because saying "I think we should fact-check that" is sometimes seen as somewhat disrespectful...
January 19, 2024 at 7:14 PM
Wow, now that's a busy combination! But sometimes it's the serendipitously best way, isn't it...? It sounds crazy through a retrospective logical lens, but made total sense at the time...
November 17, 2023 at 12:47 PM
The error codes will include:

404: You messed up.
500: We messed up, but we're going to say it's your fault anyway.
808: Listen to these cool drum sequencer sounds (* not strictly necessary, but the CEO is a fab of 90s music, so it became an "essential feature")
October 28, 2023 at 11:04 AM
Rather than hyperlinks it will have "knowledge asset associative connections"

To create one, twenty five managers must sign off.
October 28, 2023 at 11:02 AM
Rather than using TCP/IP, it will communicate via layers of endless synchronous meetings.

If you want to view a website, you'll have to "book a slot" in advance.

It'll almost certainly involve using Calendly.
October 28, 2023 at 11:01 AM
7.5 hours is long enough to be a really uncomfortable delay. Glad you managed to get to your destination eventually!
October 25, 2023 at 7:36 PM
I am the same! I *used* to be able to be productive in airports, pre-Covid, but that was largely because (a) I travelled a lot more than I do now (b) I had a card that got me into business lounges (long since expired!).

I always plan stuff to do when traveling, but rarely do it!
October 25, 2023 at 3:05 PM