Tracey Wilson
banner
trackiew.bsky.social
Tracey Wilson
@trackiew.bsky.social
Delivering digital services in government. Bridging user needs, policy, and tech with a focus on collaboration, agile, and public value. Cursed with the “how hard can it be” gene—always juggling personal projects on shiny new things! 😁
Reposted by Tracey Wilson
Internal GDS email saying digital ID is more than One Login and the Gov.uk Wallet. This plus shift to Cabinet Office are both potential early indicators of external suppliers - perhaps a positive sign for UK DVS providers of a mixed market, or an indicator that a delivery partner will be appointed
October 25, 2025 at 7:15 AM
I had a really bad cold last week. Still have a cough (which is getting better) but I can’t shake the tiredness.

Wasn’t the dreaded Covid - at least according to the tests. If anyone needs me. Don’t. I’ll be over here in corner drifting in and out of consciousness 🥱😴
a cartoon character with a blue nose is laying down
Alt: Stimpy a cartoon character with a blue nose is laying down looking very tired. Maybe sick.
media.tenor.com
October 9, 2025 at 4:51 PM
The UK “national ID card” debate rolls back around again. A new/old idea.

But for everyone’s sake… if it happens maybe don’t call it the #BritCard 👀

apple.news/Af2BhztikQ3u...
'BritCard' digital ID will be made law for all adults in bid to tackle small boats — The i Paper
No 10 believes a mandatory ID card system will help stop illegal immigrants working
apple.news
September 25, 2025 at 5:24 PM
Reposted by Tracey Wilson
A new Explainer out from @aoifemod.bsky.social and me detailing the UK's ECHR commitments under the 1998 Agreement in response to recent speculation. It is short, because there is very little to say - the UK's obligations are evident on the B/GFA's plain text:

caj.org.uk/wp-content/u...
September 16, 2025 at 10:51 AM
Reposted by Tracey Wilson
How chatbots are changing the internet on.ft.com/48bVQ1F
How chatbots are changing the internet
As artificial and human intelligence becomes harder to tell apart, do we need new rules of engagement?
on.ft.com
September 13, 2025 at 6:43 AM
Reposted by Tracey Wilson
🇪🇺🤝🇲🇩 The EU is stepping up support for Moldova, with new financial aid, investment opportunities, and cultural cooperation. ⬇️
September 4, 2025 at 4:40 PM
Reposted by Tracey Wilson
A question on #Sanctions tabled by Ben Obese-Jecty on 29-08-2025 has been answered by Mr Douglas Alexander. https://questions-statements.parliament.uk/written-questions/detail/2025-08-29/72564
September 3, 2025 at 7:31 PM
Reposted by Tracey Wilson
Behold: an absurdly simple trick for choosing between “who” and “whom.”
The Comma Queen’s Lesson on “Who” Versus “Whom”
Does civilization depend on the proper use of “who” and “whom”?
www.newyorker.com
September 1, 2025 at 6:35 PM
Reposted by Tracey Wilson
British Steel. Statement made by Sarah Jones on behalf of the Department for Business and Trade https://questions-statements.parliament.uk/written-statements/detail/2025-09-01/HCWS889
September 1, 2025 at 9:40 AM
Reposted by Tracey Wilson
United Kingdom and Republic of India Comprehensive Economic and Trade Agreement. Statement made by Jonathan Reynolds on behalf of the Department for Business and Trade https://questions-statements.parliament.uk/written-statements/detail/2025-09-01/HCWS892
September 1, 2025 at 9:40 AM
Reposted by Tracey Wilson
You might not know:

There used to be a hidden page for many services on GOV.UK, which would display the underlying user need through a user story and its alignment with the platform proposition.

You just had to insert /info to any service landing page’s URL.

I still think it’s brilliant.
August 28, 2025 at 9:59 AM
This hit home for me. I’ve always found it easier to “act the extrovert” at work than in my personal life. I related particularly to the bit about how exhausting it can be to push against your natural wiring all the time. Worth a read if you’ve ever felt the same.
www.vox.com/advice/40230...
Introverts should (sometimes) act like extroverts
Trust me: I tried it.
www.vox.com
April 14, 2025 at 4:40 PM
Just shared a piece on delivery frameworks, organisational comfort zones and why Agile isn’t always as #agile as we’d like. Featuring a great post on the subject: The Holy #Framework War. Curious how others navigate this.

#digital #delivery #projects

open.substack.com/pub/trackiew...
Framework Wars and Other Ways to Derail a Project
What I’m reading…
open.substack.com
April 13, 2025 at 1:52 PM
Big businesses in the UK must report their payment practices, helping SMEs see who pays on time—and who doesn’t. But the digital service they used was outdated and needed serious improvement. So, we rebuilt it.

Read about how we did it:
digitaltrade.blog.gov.uk/2025/03/18/d...

#DigitalServices
Driving Fairness in Business: The rebuild of the Payment Practices Reporting Service
Late payments can threaten small businesses’ growth and survival, making tackling this issue a key ministerial priority for DBT. Discover how the rebuilt Payment Practices Reporting Service is encoura...
digitaltrade.blog.gov.uk
March 18, 2025 at 10:36 PM
Reposted by Tracey Wilson
I've been talking about service patterns and design with people from around the public sector recently, partly because this could be key to a wholesale reshaping of the public sector.

My thoughts on this are here: www.linkedin.com/pulse/servic...
Services by design
Service patterns are reusable designs for common problems that help create consistent functions and services. I've been talking about service patterns and design with people from around the public sec...
www.linkedin.com
February 15, 2025 at 12:54 PM
Reposted by Tracey Wilson
Here we go. Our first attempt to track legislative consent motions across the Northern Ireland Assembly, Scottish Parliament and Senedd Cymru:
procedure-browser-159b715822a4.herokuapp.com/procedure-br...
UK Parliament procedure browser: Work package for Tobacco and Vapes Bill 2024-25
A work package for Tobacco and Vapes Bill 2024-25.
procedure-browser-159b715822a4.herokuapp.com
January 21, 2025 at 3:06 PM
Reposted by Tracey Wilson
The State of Digital Government report was published this morning - it isn't exactly a cheery read but hard to disagree with the issues and causes it has identified. Definitely worth a read and has some useful data amongst the anecdotes.

www.gov.uk/government/p...
January 21, 2025 at 12:03 PM
2 worms in a pear tree. First worm asks the other "Excuse me, can I talk to you for a minute?" The other worm says "Sorry can't talk now I'm in a conference!" 😆

#funny #jokes
January 21, 2025 at 9:44 AM
Reposted by Tracey Wilson
Fresh off the printing press. A heavily reworked parliamentary procedure model. Me blows kisses. Gorgeous
ukparliament.github.io/ontologies/p...
Procedure ontology
ukparliament.github.io
January 15, 2025 at 8:18 AM
Best.Story.Ever.
Meet the destroyer HMS Glowworm. In April 1940 she was forced to fight the German Heavy Cruiser Admiral Hipper, ten times her size, and Hipper's destroyer escorts.

Her extraordinary last stand earned her captain the first Victoria Cross of WW2. In part because THE GERMANS nominated him for one /1 🧵
January 9, 2025 at 5:23 PM
Hear hear! ⬇️
Should there be a loyalty scheme, so if you visit the beach when it's 5°, you get first dibs on a good spot when it's 25°?
January 2, 2025 at 4:01 PM
Reposted by Tracey Wilson
GDS published data on their accessibility monitoring between 2022 and 2024, this week.

38.1% of sites they tested were #localgov, which was the highest percentage.

It's great to read that 83% of organisations reported that it helped them fix #a11y issues.

www.gov.uk/government/p...
Accessibility monitoring of public sector websites and mobile apps from 2022 to 2024
www.gov.uk
December 19, 2024 at 8:36 AM
Are you interested in the role of AI in transforming public services? The UK Parliament’s Public Accounts Committee is gathering evidence to inform its inquiry into AI’s role in government. Its potential and its challenges:

committees.parliament.uk/work/8580/us...
Use of AI in Government - Committees - UK Parliament
Government’s ambition is for the public sector to set an example in the safe and ethical deployment of artificial intelligence (AI), which both has the potential to transform services for the taxpayer...
committees.parliament.uk
November 14, 2024 at 11:25 AM
Reposted by Tracey Wilson
So, gang, I am in this group helping DSIT put some flesh on the bones of a future vision for digital public services, and what being the digital centre for government means. Hit me up with your reckons / pointers. www.gov.uk/government/n...
Tech experts to shape government digital vision to drive innovation and boost public services
Millions are set to benefit from reduced waiting times and improved public services, as technology experts, advocates, and academics come together to shape the government's new 'digital centre.
www.gov.uk
October 1, 2024 at 11:56 AM
Reposted by Tracey Wilson
I've written a review of Richard Pope's exceptional new book, Platformland. public.digital/pd-insights/...
Leaving the metaphors behindpublic digitalpublic digital
public.digital
September 27, 2024 at 1:56 PM