This isn’t a mission—it’s an opportunity for accountability.
📆 Daily thread. 🎯 Texas law. 🕰️ Archive at www.timeforus.org
👉 Follow along. See how it ends.
Here’s the summary email I sent that evening.
It confirmed what Amy had agreed to and restated expectations for the revised offer. I put everything into the bullet-point structure that had worked well previously.
#TimeForUs #Clarity
Here’s the summary email I sent that evening.
It confirmed what Amy had agreed to and restated expectations for the revised offer. I put everything into the bullet-point structure that had worked well previously.
#TimeForUs #Clarity
I accomplished my goal.
Amy did not seem thrilled, but she agreed to send over a correctly formatted offer.
She explained what she felt she had to, but ultimately chose the path forward.
#TimeForUs #NextSteps
I accomplished my goal.
Amy did not seem thrilled, but she agreed to send over a correctly formatted offer.
She explained what she felt she had to, but ultimately chose the path forward.
#TimeForUs #NextSteps
Check out the email.
ADT was blurring the line between an “agreement in principle” and an actual offer — and suggesting the next step would be a release.
That’s not how this works.
#TimeForUs #Legal
Check out the email.
ADT was blurring the line between an “agreement in principle” and an actual offer — and suggesting the next step would be a release.
That’s not how this works.
#TimeForUs #Legal
Here’s the email I sent from my hotel room that night.
I thanked her for removing the NDA, then pivoted to setting appropriate ground rules for future formal offers. Finally, I re-established the Friday deadline for a corrected offer.
#TimeForUs #structuredapproach
Here’s the email I sent from my hotel room that night.
I thanked her for removing the NDA, then pivoted to setting appropriate ground rules for future formal offers. Finally, I re-established the Friday deadline for a corrected offer.
#TimeForUs #structuredapproach
Here is Amy's response.
I was starting to notice a pattern. Amy might have some issues or be unhappy about what I was saying, but ultimately she seemed to agree to what I was asking.
#TimeForUs #Progress
Here is Amy's response.
I was starting to notice a pattern. Amy might have some issues or be unhappy about what I was saying, but ultimately she seemed to agree to what I was asking.
#TimeForUs #Progress
Here’s the email with the references I provided.
I had no intention of more back and forth that day. ADT was down to two options: they would need to signal their intent to provide a legally valid offer or they would declare impasse.
#TimeForUs #TexasLaw
Here’s the email with the references I provided.
I had no intention of more back and forth that day. ADT was down to two options: they would need to signal their intent to provide a legally valid offer or they would declare impasse.
#TimeForUs #TexasLaw
Here’s the email.
In addition to asking about the specific Texas law, she also asked what I would request in return for confidentiality. For a moment, it looked like progress.
#TimeForUs #Negotiation
Here’s the email.
In addition to asking about the specific Texas law, she also asked what I would request in return for confidentiality. For a moment, it looked like progress.
#TimeForUs #Negotiation
Here’s the email.
The timeline I set previously was deliberate and firm. This wasn’t the moment to hedge or soften, so I added a reminder.
#TimeForUs #Communication
Here’s the email.
The timeline I set previously was deliberate and firm. This wasn’t the moment to hedge or soften, so I added a reminder.
#TimeForUs #Communication
My reply was firm. I clarified that what ADT had provided wasn’t a legally valid offer and gave them a clear timeline to fix it.
Also, for the first time, I mentioned the public record I’d started keeping.
Here’s that email.
#TimeForUs #timeline
My reply was firm. I clarified that what ADT had provided wasn’t a legally valid offer and gave them a clear timeline to fix it.
Also, for the first time, I mentioned the public record I’d started keeping.
Here’s that email.
#TimeForUs #timeline
Here’s Amy’s response.
She seemed satisfied with where things were at.
I wasn't quite on the same page.
#TimeForUs #NextSteps
Here’s Amy’s response.
She seemed satisfied with where things were at.
I wasn't quite on the same page.
#TimeForUs #NextSteps
The first thing to do was confirm receipt.
That would give me time to think through what they had written.
#TimeForUs #Received
The first thing to do was confirm receipt.
That would give me time to think through what they had written.
#TimeForUs #Received
Here is the email they called an offer. Take a look.
The only thing I’ll add today is that I was happy to see their starting number was $3,000 :-)
#TimeForUs #ConsumerProtection #Legal
Here is the email they called an offer. Take a look.
The only thing I’ll add today is that I was happy to see their starting number was $3,000 :-)
#TimeForUs #ConsumerProtection #Legal
Her response was short.
She thanked me, indicated I hhad cleared up the confusion, and gave me a timeline.
Here’s her reply:
#TimeForUs #Response
Her response was short.
She thanked me, indicated I hhad cleared up the confusion, and gave me a timeline.
Here’s her reply:
#TimeForUs #Response
Here’s my reply.
I welcomed a full resolution — but on clear terms.
Past harms, future obligations, and NDA are separate categories.
And therefore, I reaffirmed that any “all-in” deal had to go beyond $8,010.15 for past harms.
#TimeForUs #AccountabilityCulture
Here’s my reply.
I welcomed a full resolution — but on clear terms.
Past harms, future obligations, and NDA are separate categories.
And therefore, I reaffirmed that any “all-in” deal had to go beyond $8,010.15 for past harms.
#TimeForUs #AccountabilityCulture
For the first time, Amy tried some strategy of her own.
She hinted ADT wanted everything resolved, not just the demand.
And then she offered her personal cell — even though we’d never spoken, only emailed.
#TimeForUs #Personal
For the first time, Amy tried some strategy of her own.
She hinted ADT wanted everything resolved, not just the demand.
And then she offered her personal cell — even though we’d never spoken, only emailed.
#TimeForUs #Personal
Here’s the email I sent.
First, notice the time gap.
I took nearly 4 hours to respond. I had decided that if my reply was going to be substantive, it was not going to be an emotional reaction.
#TimeForUs #Deliberate
Here’s the email I sent.
First, notice the time gap.
I took nearly 4 hours to respond. I had decided that if my reply was going to be substantive, it was not going to be an emotional reaction.
#TimeForUs #Deliberate
Here’s the email.
I realized what was happening: Amy was trying to devalue my claim.
If she got me to agree to cut the $950 panel cost, that wouldn’t just shrink actual damages — it would also lower potential treble damages under the Texas DTPA.
#TimeForUs #Negotiation
Here’s the email.
I realized what was happening: Amy was trying to devalue my claim.
If she got me to agree to cut the $950 panel cost, that wouldn’t just shrink actual damages — it would also lower potential treble damages under the Texas DTPA.
#TimeForUs #Negotiation
Here’s the email I sent breaking down the $2,010.15 in actual damages:
- Panel replacement
- Overbilling
- Payments while unusable
- Time & effort
This was as of May 16. Since then? The total has only gone higher.
#TimeForUs #Damages
Here’s the email I sent breaking down the $2,010.15 in actual damages:
- Panel replacement
- Overbilling
- Payments while unusable
- Time & effort
This was as of May 16. Since then? The total has only gone higher.
#TimeForUs #Damages
Here’s her email.
Amy asked me to explain the damages I was claiming — $2,010.15.
I thought I’d already done that in my demand letter, but fine — I was happy to answer again.
#TimeForUs #Damages
Here’s her email.
Amy asked me to explain the damages I was claiming — $2,010.15.
I thought I’d already done that in my demand letter, but fine — I was happy to answer again.
#TimeForUs #Damages
For better or worse, 12 minutes later Amy replied: she would “keep this information in mind.”
Twelve minutes… she probably read it, but didn’t think about it at all. Back to waiting.
#TimeForUs #wait
For better or worse, 12 minutes later Amy replied: she would “keep this information in mind.”
Twelve minutes… she probably read it, but didn’t think about it at all. Back to waiting.
#TimeForUs #wait
I sent it with the subject line: “Quick Note Before Your Offer is Finalized.”
The tone was courteous — but the message was firm: only a month-to-month agreement is defensible, and an NDA would require separate consideration.
#TimeForUs #Communication
I sent it with the subject line: “Quick Note Before Your Offer is Finalized.”
The tone was courteous — but the message was firm: only a month-to-month agreement is defensible, and an NDA would require separate consideration.
#TimeForUs #Communication
Her response came fast — less than 10 minutes.
Confirming receipt. And wishing me a good weekend.
#TimeForUs #Received
Her response came fast — less than 10 minutes.
Confirming receipt. And wishing me a good weekend.
#TimeForUs #Received
Back to business.
After reviewing everything, I sent my response — with the documents attached — to lock in the agreement exactly as planned.
#TimeForUs #Countersigned
Back to business.
After reviewing everything, I sent my response — with the documents attached — to lock in the agreement exactly as planned.
#TimeForUs #Countersigned
Here’s the email Amy sent later that day.
She basically split out the bullet points I’d provided — perfect. And she laid out the documents I’d send, just as we discussed.
#TimeForUs #offers
Here’s the email Amy sent later that day.
She basically split out the bullet points I’d provided — perfect. And she laid out the documents I’d send, just as we discussed.
#TimeForUs #offers