3️⃣If you do call to report a claim, we can issue you a confirmation number however, you won’t receive your claim number until after the outage. Once systems are back up, you can use that confirmation number to get your official claim number.

We recommend contacting us outside the outage window.

You can call to report a new claim at 604-520-8222 or toll free 1-800-910-4222 from 8 a.m. to 8 p.m. Please note wait times may be longer during this time.

We encourage you to log in or call outside this time to update or inquire about an existing claim.