Helen Dewdney The Complaining Cow
@thecomplainingcow.co.uk
A consumer expert providing advice and opinion on topical consumer issues, customer service and rights, journalist, best-selling author, consultant and speaker, empowering consumers and helping businesses to make more sales.
Www.thecomplainingcow.co.uk
Www.thecomplainingcow.co.uk
If you don't receive your parcel your contract is with the retailer to whom you gave the money and they must refund or replace.
But if you are getting parcels stolen from your doorstep try this genius trick!
But if you are getting parcels stolen from your doorstep try this genius trick!
November 12, 2025 at 11:29 AM
If you don't receive your parcel your contract is with the retailer to whom you gave the money and they must refund or replace.
But if you are getting parcels stolen from your doorstep try this genius trick!
But if you are getting parcels stolen from your doorstep try this genius trick!
Living in London we hear what a terrible place it is.
It’s true. How awful that our Muslim neighbours keep giving us cake like this!
It’s true. How awful that our Muslim neighbours keep giving us cake like this!
October 15, 2025 at 10:19 AM
Living in London we hear what a terrible place it is.
It’s true. How awful that our Muslim neighbours keep giving us cake like this!
It’s true. How awful that our Muslim neighbours keep giving us cake like this!
Let them know you're coming for that refund!
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#tshirts #tees #shop #gifts #present #consumerrights #cow
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#tshirts #tees #shop #gifts #present #consumerrights #cow
October 2, 2025 at 2:00 PM
Let them know you're coming for that refund!
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#tshirts #tees #shop #gifts #present #consumerrights #cow
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#tshirts #tees #shop #gifts #present #consumerrights #cow
Companies should help their past, present & future customers, but if you're a biz what are you doing to improve things?
You can download this free guide to help
Customer Service: 5 ways to reduce risk and increase loyalty and consequently sales
www.business.thecomplaining...
You can download this free guide to help
Customer Service: 5 ways to reduce risk and increase loyalty and consequently sales
www.business.thecomplaining...
October 2, 2025 at 12:00 PM
Companies should help their past, present & future customers, but if you're a biz what are you doing to improve things?
You can download this free guide to help
Customer Service: 5 ways to reduce risk and increase loyalty and consequently sales
www.business.thecomplaining...
You can download this free guide to help
Customer Service: 5 ways to reduce risk and increase loyalty and consequently sales
www.business.thecomplaining...
I'm going to get what I deserve Spiral Notebook by ComplainingCow www.redbubble.com/i/noteboo...
October 1, 2025 at 1:50 PM
I'm going to get what I deserve Spiral Notebook by ComplainingCow www.redbubble.com/i/noteboo...
The Complaining Cow range Zipper Pouch by ComplainingCow www.redbubble.com/i/pouch/T...
Who do you know who would like one of these?! #purse #Cow #pouch #shop #complaints #money
Who do you know who would like one of these?! #purse #Cow #pouch #shop #complaints #money
September 29, 2025 at 6:00 PM
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Who do you know who would like one of these?! #purse #Cow #pouch #shop #complaints #money
Who do you know who would like one of these?! #purse #Cow #pouch #shop #complaints #money
You have 14 days cooling-off period when ordering, from receipt of the item. Inform retailer within 14 days and then another 14 days to return. Up to retailer’s terms and conditions for if you pay return postage. However, if the item is in breach of the CRA 2015 then you don't pay
September 29, 2025 at 11:47 AM
You have 14 days cooling-off period when ordering, from receipt of the item. Inform retailer within 14 days and then another 14 days to return. Up to retailer’s terms and conditions for if you pay return postage. However, if the item is in breach of the CRA 2015 then you don't pay
I'm going to get what I deserve Coasters (Set of 4) by ComplainingCow www.redbubble.com/i/coaster...
You can get matching mugs too!
You can get matching mugs too!
September 28, 2025 at 7:31 AM
I'm going to get what I deserve Coasters (Set of 4) by ComplainingCow www.redbubble.com/i/coaster...
You can get matching mugs too!
You can get matching mugs too!
Top tips for complaining effectively to always get your money back (or repair or replacement)
For more tips, advice, information and guidance on how to complain effectively and consumer law see link in bio.
For more tips, advice, information and guidance on how to complain effectively and consumer law see link in bio.
September 27, 2025 at 5:00 PM
Top tips for complaining effectively to always get your money back (or repair or replacement)
For more tips, advice, information and guidance on how to complain effectively and consumer law see link in bio.
For more tips, advice, information and guidance on how to complain effectively and consumer law see link in bio.
When complaining to a company on the phone or in person be polite and listen to staff.
However annoyed you may be it's the best way to get the redress you want
However annoyed you may be it's the best way to get the redress you want
September 27, 2025 at 7:00 AM
When complaining to a company on the phone or in person be polite and listen to staff.
However annoyed you may be it's the best way to get the redress you want
However annoyed you may be it's the best way to get the redress you want
The Complaining Cow range Fitted T-Shirt by ComplainingCow www.redbubble.com/i/t-shirt...
Show you mean business!
Show you mean business!
September 26, 2025 at 7:00 PM
The Complaining Cow range Fitted T-Shirt by ComplainingCow www.redbubble.com/i/t-shirt...
Show you mean business!
Show you mean business!
Want to increase sales, save time and money and reduce risk to your business finances, reputation and impact on vulnerable customers?
How?
By turning customers into superfans that's how!
I've got a freebie to help you do just that...!
business.thecomplainingcow....
How?
By turning customers into superfans that's how!
I've got a freebie to help you do just that...!
business.thecomplainingcow....
September 26, 2025 at 5:00 PM
Want to increase sales, save time and money and reduce risk to your business finances, reputation and impact on vulnerable customers?
How?
By turning customers into superfans that's how!
I've got a freebie to help you do just that...!
business.thecomplainingcow....
How?
By turning customers into superfans that's how!
I've got a freebie to help you do just that...!
business.thecomplainingcow....
The Consumer Credit Act gives you a 14-day cooling-off period to cancel a credit agreement.
It gives finance customers the right to cancel their contract within 14 days of entering a credit agreement, without receiving a penalty.
It gives finance customers the right to cancel their contract within 14 days of entering a credit agreement, without receiving a penalty.
September 26, 2025 at 4:01 PM
The Consumer Credit Act gives you a 14-day cooling-off period to cancel a credit agreement.
It gives finance customers the right to cancel their contract within 14 days of entering a credit agreement, without receiving a penalty.
It gives finance customers the right to cancel their contract within 14 days of entering a credit agreement, without receiving a penalty.
Consumer Rights Act 2015.
Up to 30 days from point of purchase you are entitled to a full refund. After this time, a repair or replacement can be offered.
See link in bio for more free advice on our consumer rights
Up to 30 days from point of purchase you are entitled to a full refund. After this time, a repair or replacement can be offered.
See link in bio for more free advice on our consumer rights
September 26, 2025 at 6:09 AM
Consumer Rights Act 2015.
Up to 30 days from point of purchase you are entitled to a full refund. After this time, a repair or replacement can be offered.
See link in bio for more free advice on our consumer rights
Up to 30 days from point of purchase you are entitled to a full refund. After this time, a repair or replacement can be offered.
See link in bio for more free advice on our consumer rights
Top advice
You're welcome
You're welcome
September 25, 2025 at 8:00 PM
Top advice
You're welcome
You're welcome
September 25, 2025 at 5:12 PM
September 25, 2025 at 1:26 PM
September 25, 2025 at 10:51 AM
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September 24, 2025 at 1:50 PM
The Complaining Cow range Premium T-Shirt by ComplainingCow www.redbubble.com/i/t-shirt...
September 22, 2025 at 6:00 PM
The Complaining Cow with you to remind you of your rights when you go shopping!
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September 21, 2025 at 7:31 AM
The Complaining Cow with you to remind you of your rights when you go shopping!
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#bag #totebag #complain #cow #consumerrights #rights #green #gift #present #gifts #shopping #onlineshopping
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September 19, 2025 at 6:09 AM
