😂 We’re all slowly turning into Victor Meldrew, Alf. In no time at all you’ll be like me - sitting on a park bench swearing at the pigeons 😉

Nat west lost my mother’s death certificate. Awful experiences with aunt’s Coop account recently. Now call them “The Uncooperative Bank”. 12 years for us with the HSBC and faultless.

Totally. Until and unless guidelines and pathways are explicitly populated with decision points and choices, SDM is arguably a bit of a losing battle.

We love our US friends to bits. But one or two of your people worry us greatly. And piling on to Zelensky in the Oval Office was unforgivable. So we do what we can to be on the right side of history. Hope there will soon be a time when we come back together. 😢

Agree. But also failure demand eats up capacity. Multiple, delayed appointments when one on time perfectly possible, and then delays mean the patient has to hassle admin staff. Or stuff that a GP could / would have done in surgery now referred because overwhelmed with other demands.

My experience too. Finding out the patients ideas concerns and expectations is consultation skills 101. But the checklist is all that counts. Population level medicine treating everyone the same, rather than properly looking after the individual patient. I’m no longer disappointed. I’m cross.

We’re visiting Canada instead of the planned trip to the US this year. All investments in US companies being sold tomorrow.