Stephanie
banner
stephaniewhiting.bsky.social
Stephanie
@stephaniewhiting.bsky.social
Wife. Mom. Xennial. Dog lover 🐾
Mortgage Loan Officer | Bartender
Please run for president and have Liz be your VP
December 18, 2024 at 12:30 PM
#MyHealthcareNightmareStory
25/many

Welcome to medical care handled by capitalism and lobbyists. Don't get me wrong, I'm all for capitalism, but not when it comes to our health and the care we need.

#whosreadytoriot #imoverthebullshit #healthcaresMETooMovement
December 10, 2024 at 4:13 PM
#MyHealthcareNightmareStory
24/many

But my health care, your healthcare, everyone's healthcare being managed by For-Profit ins cos is absolutely maddening. Who TF are you - a company - to dictate what's necessary & what's not, especially when you aren’t the one managing the patient’s care 🤨 😤
December 10, 2024 at 4:13 PM
#MyHealthcareNightmareStory
23/many

I'd consider myself pretty resourceful & smart, but I can only imagine what others go through when it comes to scheduling procedures, etc. talking their lingo, and dealing with shitty front desk people, or calling the ins co to find out WTF is going on and why.
December 10, 2024 at 4:13 PM
#MyHealthcareNightmareStory
22/many

very last appt of the year 11/29 surgery is scheduled! YAY!!!

All this, plus, running my business, all the laundry, kids and all their stuff, meals, dishes, and dog poop. There’s A LOT of dog poop 💩 (PUPPIES, I WANT PUPPIES- I said) 😂🤩

Surgery & recovery ☑️
December 10, 2024 at 4:13 PM
#MyHealthcareNightmareStory
21/many

if it's ok, I'll put you on hold, & make a call real quick". 4 minutes later. "Ma'am, it's approved. The Dr's office will call & schedule the date with you.”
😭 OMG thank you SOOOO much you have no idea! omg omg omg. thank you for everything!!!! 🙏🏻
December 10, 2024 at 4:13 PM
#MyHealthcareNightmareStory
20/many

I'm just trying to get this aprvd so we get get him into surgery and my husband can be back to normal. His mental state is declining daily from being at home in bed 24/7 for the last 3 weeks. pleaseee... 😭🙏🏻
“Well ma'am, we have to quote the max # of days, but…”
December 10, 2024 at 4:13 PM
#MyHealthcareNightmareStory
19/many

A young man answers “Hello- How can I help you today?" Well Blair, I'm hoping you can help me, (word vomit of my first convo when I called the ins co earlier that day & prior Dr office call also). Sprinkled w ugly crying & cussing & apologies for crying & cussing
December 10, 2024 at 4:13 PM
#MyHealthcareNightmareStory
18/many

What a complete waste of time. Do you have an office manager? "No, we don't have a manager..". HMMMM. ok well I don't know what to do. Nevermind, I guess.

I hang up and call the ins co again as anxiety and a side of panic starts to set in.
December 10, 2024 at 4:13 PM
#MyHealthcareNightmareStory
17/many

"We don't do that. But what I can do, is send a msg to Dr.Spine, see if he deems it urgent, then he'll tell some1 in the office to call.." Ok. So sending a msg & waiting for the Dr to deem it as urgent, even though I'm telling you it's urgent... 😡
December 10, 2024 at 4:13 PM
#MyHealthcareNightmareStory
16/many

My new👩🏻‍💼 answers. Hi friend, I bet you love hearing from me all the time, huh 😂
🦗 🦗 anyway, I'm 📞 bc I 📞 the ins co & they said they have the preauth, but it can take up to 10-15 days, & that if some1 from the office can ☎️ them, they can approve it over the ☎️
December 10, 2024 at 4:13 PM
#MyHealthcareNightmareStory
15/many

WHOA! "Well, ma'am you can 📞 the drs office & either have them send a urgent preauth, or just have them call us and we'll do a 'peer to peer' and we'll have it completed right over the phone". OHHH!!! Sweet, alright, I'll call the Dr.Spines office again. THX!
December 10, 2024 at 4:13 PM
#MyHealthcareNightmareStory
14/many

No? Hmm. 📞 Dr.Spine's office & mention the ins co has not received the preauth. My new 👩🏻‍💼 friend says they'll have it sent to the ins Wed or Friday the 12th at the latest. 😐 11/15 - I 📞 the ins co. “yes we do have the preauth & our turnaround is 10-15 biz days” 😳
December 10, 2024 at 4:13 PM
#MyHealthcareNightmareStory
13/many

I'm starting to get to know a 👩🏻‍💼 in the office who's been answering the ☎️ when I 📞 & seems to have a shitty attitude. She says they're sending the preauth for surgery to the ins co.
11/8 I 📞 the ins co
Hi - did you receive a preauth for my husband for surgery?
December 10, 2024 at 4:13 PM
#MyHealthcareNightmareStory
12/many

Dr#1 "sorry, our initial appt consults are booked out. our soonest appt is 11/29, but we'll put you on the xl list.”

NEXT

Dr#2 has Nov 3rd consult available. SOLD. Surgery ☑️ pain from disc herniation is now 10x worse from showing dr heel and tiptoe walks
December 10, 2024 at 4:13 PM
#MyHealthcareNightmareStory
11/many

Same issue Tiger Woods had when he was golfing and had to get back surgery. Drs office provides pain management (Tramadol, Prednisone and 600 mg Motrin), and a referral options for a local orthopedic specialist. Options. I like options!
December 10, 2024 at 4:13 PM
#MyHealthcareNightmareStory
10/many

MRI has to be done at 3rd party bc the hospital “charges too much for an MRI”. 🙄 ok scheduled with the now aprvd 3rd party MRI co. first available appt Oct 8th.
MRI results: Herniated disc L5-S1 at 8 mm covering the entire sciatic nerve and L4-L5 at 3mm. 😳
December 10, 2024 at 4:13 PM
#MyHealthcareNightmareStory
9/many

no we didn't. huh. 📞 Drs office back, plead with front desk girl on options or to get this done faster. back&forth for 2 weeks, we find out the ins company wouldn't approve the MRI being done at the original location (a hospital) that was listed on the referral 😑
December 10, 2024 at 4:13 PM
#MyHealthcareNightmareStory
8/many

You guessed it. They ARE covered. um, ok. 👍🏼 📞 Dr.s office back next day. Still waiting for the preauth to come back aprvd. Ok. Maybe I can 📞 the ins and speed this up. drs office says Nope, we'll send a msg over. 📞 the Ins co back, Hey, did you get the preauth?
December 10, 2024 at 4:13 PM