Jan 23, 15:33 EST **Investigating** - Our team has identified an issue and are actively investigating where when a password is changed and an account has 2FA enabled, the 2FA prompt does not appear upon attempting to sign-in.

Jan 23, 15:04 EST **Resolved** - The 1Password browser extension, which works by injecting code into web pages, inadvertently included code from PrismJS, a third party dependency, breaking syntax highlighting on some websites that display code blocks.

Jan 12, 14:01 EST **Monitoring** - The vendor-related form issues have been addressed with fixes in place and no issues are currently being reported. Our vendor continues to investigate root case and we are continuing to monitor closely until we are able to confirm a full resolution. Jan 12, 12:24 EST **Investigating** - We are currently experiencing intermittent issues with some forms on 1password.com and are investigating. Our team has identified an issue with one of our vendors and is working with them to restore service as quickly as possible. We’ll share updates here as we learn more.

Dec 17, 10:08 EST **Resolved** - This incident has been resolved. Dec 17, 09:35 EST **Monitoring** - A fix has been implemented and we are monitoring the results.

Nov 30, 16:52 EST **Resolved** - This incident has been resolved. Nov 30, 15:35 EST **Identified** - We’re aware that 1Password.com isn't loading for some customers. Our team has identified an issue with one of our upstream vendors and is working with them to restore service as quickly as possible. We’ll share updates here as we learn more.

Nov 18, 12:27 EST **Update** - We are continuing to investigate this issue. Nov 18, 12:22 EST **Investigating** - We are actively investigating an issue causing significant service degradation across 1Password impacting sign in, SSO, MFA, and accessing items.

Nov 18, 10:47 EST **Resolved** - This incident has been resolved. Nov 18, 09:41 EST **Monitoring** - Our upstream vendor has implemented a fix, and our teams are monitoring to ensure full recovery. Nov 18, 07:09 EST **Update** - We’re continuing to work with our vendor to resolve the issue affecting the 1password.com marketing site. The 1Password app and password manager remain fully operational. Nov 18, 07:06 EST **Investigating** - We’re aware that 1password.com is currently not loading for some customers. Our team has identified an issue with one of our upstream vendors and is working with them to restore service as quickly as possible. We’ll share updates here as we learn more.

Nov 18, 10:37 EST **Resolved** - This incident has been resolved. Nov 14, 20:16 EST **Monitoring** - We've completed mitigation work and item usage metrics appear to be updating in real time. We will continue to closely monitor performance to ensure the issue is fully resolved. Nov 14, 20:15 EST **Update** - We've completed mitigation work and are monitoring results. Nov 14, 16:49 EST **Update** - We've observed signs of improvement from steps we've taken so far, and we are continuing work to mitigate the issue. We will share another update when that work is complete. Nov 13, 18:55 EST **Identified** - We've identified the issue and our team is taking steps towards mitigating. Nov 13, 16:50 EST **Update** - We are continuing to investigate this issue. We identified a potential root cause and work is in progress to confirm. We will share another update when that work is complete. Nov 13, 13:19 EST **Update** - Our teams continue to actively investigate this issue. Nov 13, 11:58 EST **Update** - We are continuing to investigate this issue. Nov 13, 10:57 EST **Investigating** - Some users may notice that the Item Usage information shown in dashboards and reports isn’t updating right away. The data is still accurate, but may take longer than usual to refresh. Our team is working to restore real-time updates.

Nov 6, 17:04 EST **Resolved** - This incident has been resolved. Nov 6, 16:29 EST **Update** - We are continuing to closely monitor performance to ensure the issue is fully resolved. Nov 6, 15:55 EST **Monitoring** - We identified an issue and implemented mitigations. Latency and error rates have returned to normal levels. We will continue to closely monitor performance to ensure the issue is fully resolved. Nov 6, 15:16 EST **Investigating** - We are investigating an issue causing elevated errors and increased latency on some backend endpoints. As a result, some users may experience slow loading times or error messages when attempting to sign in or authenticate. Retrying may allow access in some cases.