but was told I had to wait a month. I waited, submitted my claim and finally heard today. I am not getting my money back. I am so angry. I will never purchase another gift card from them again.

Never buy vanilla visa or m/c gift cards. I only entered the card number on their sites I was prompted to use the Canadian site (I accidentally clicked on the usa site at first). By the time I entered it into the Canadian site my money was gone. I called immediately…