Happy to report that the Chatto development instance is now available for testing. Go nuts (but not too nuts, k?)

The "death of SaaS" could well be the "death of SaaS that is not API-first"

A story on how 30-person startup Craft Docs is moving off Zendesk after they built much better internal AI workflows (with a tool they open sourced, Craft Agents)

Full: newsletter.pragmaticengineer.com/p/ai-first-m...

We're very soon going to find out which problems can be solved by software and which, no matter how fast & cheap the software solution is, actually require something else.

If you want to give an early version of Chatto a try, you can do that this weekend. Stay tuned.