I'd say 'nothing small about experience' lol

Really? I'd love the original script writer to weigh in on that one hahaha I advocate strongly for involving film/theatre and creative arts to be our script writers to bring in their humanness and imagination!

I love that Charles says that products INCLUDE services.

I would say products and services are delivered within experiences. So we’re going to have to have cocktails about this later.

#pink25

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Here's the direct link to the TechCrunch article mentioned: techcrunch.com/2025/01/10/h...

Thanks Kat for your comment. I will open this up to my network in this area as I don't see them on this platform. It crosses over so much into the #OCM & #HR area of business too. So many tangents yet all intricately connected.

Understand. Thank you

Can you give me the original TechCrunch link then?

Yes, how it's made does matter. The old tendency exists. It's not easy & it might be slow, but I see & know many good people working fm the inside of frameworks who don't want this ignored & work very hard to shift the old mindsets. They do care! By the way @707kat.bsky.social I appreciate our chat

I'm new to Bluesky. Did you remove your article link? I thought it a good one so the two can be compared even if you didn't like the one I linked?