UPDATE: Today was the first time my mother took The Ride since the above incident & the driver never picked her up. Dispatch has had her waiting outside for over 2hrs and now wants her to wait 2hrs more. Coincidence? Or is she being punished for speaking out last time? #MBTA #ElderAbuse #TheRide

I never spoke to driver going to dental school. Only spoke when he arrived at wrong address. Nothing about politics was ever said. "

— REPORTED BY MY 83 YEAR-OLD, DISABLED MOTHER, BOSTON, MA (JAN. 31st) ON PUBLIC MBTA TRANSPORTATION “THE RIDE”

As I am getting off van again mentions I am an entitled person because the ride is free. Puts his hands up in air 2X and yells “yeah Trump”.

But starts yelling I am an entitled person who gets free rides and doesn’t pay for it. He is sick of all these people who get free stuff. He will be glad when all these free benefits are gone.

While waiting a man comes out of building and gets on shuttle. Finally shuttle gets on phone and tells me driver did not know he had 2 dif passengers. Huh??? Driver never apologizes for the mistake.

I say call dispatch. Guy repeats if they made the mistake it is there problem not his. Says you can walk around the corner. I have no idea where we are cause I was looking at my phone while on the van. I say I am calling dispatch and am put in cue.

This was her text: "Shuttle bizarre driver: arrive at address. Driver unlocks walker I tell him it is not my drop off destination. Driver insists it is, says tablet says so. I keep repeating it is not my destination. My destination is so and so. Guy says you are not the boss the tablet is…

On the flipside, that’s a fairly good passive-aggressive way of letting your roommates know you hate them.