Ruotong Wang
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ruotongw.bsky.social
Ruotong Wang
@ruotongw.bsky.social
We see the potential for Social-RAG to have broader implications for designing socially aware AI in various collaborative settings, from meeting assistants to code review bots to moderation assistants and more. 📝 Read our full paper at arxiv.org/abs/2411.02353! #RAG #HCI (9/9)
Social-RAG: Retrieving from Group Interactions to Socially Ground AI Generation
AI agents are increasingly tasked with making proactive suggestions in online spaces where groups collaborate, yet risk being unhelpful or even annoying if they fail to match group preferences or beha...
arxiv.org
April 23, 2025 at 9:14 PM
Interestingly, we also observed that groups use PaperPing very differently: in some, it enhanced engagement and encouraged sharing, while in others, it soon dominated the social space, converting channels into paper feeds. This reveals the complex social dynamics of AI in group spaces. (8/9)
April 23, 2025 at 9:14 PM
Importantly, participants reported that Social-RAG enables PaperPing’s messages to achieve contextual relevance by learning from existing and ongoing user interactions (“a natural part of my day-to-day interaction while on Slack"), without requiring additional user input. (7/9)
April 23, 2025 at 9:14 PM
In our 3-month field study with 18 research groups, we found that researchers valued PaperPing because its messages felt relevant, highlighting connections to past discussions, papers the group had already read, or specific members. These social signals also help groups build common ground. (6/9)
April 23, 2025 at 9:14 PM
Social-RAG makes this work in four key steps:
1️⃣ Index past group conversations
2️⃣ Retrieve social signals (e.g., group interests) from the noisy interaction data
3️⃣ Feed them into a chain of prompts for generation
4️⃣ Post in-channel and gather continuous feedback
(5/9)
April 23, 2025 at 9:14 PM
Based on Social-RAG, we built PaperPing, a Slack bot that recommends academic papers with tailored explanations that highlight connections to the group (e.g., referencing a previous relevant thread or mentioning specific group members who might find the paper interesting). (4/9)
April 23, 2025 at 9:14 PM
Inspired by traditional RAG that retrieves factual knowledge for additional context, Social-RAG retrieves "social facts" from past group interactions to generate contextually relevant content aligned with group preferences. (3/9)
April 23, 2025 at 9:14 PM
This work is done in collaboration with my amazing coauthors @xinyizhouxz.bsky.social, Lin Qiu, @josephc.bsky.social, @jbragg.bsky.social, and @axz.bsky.social (2/9)
April 23, 2025 at 9:14 PM
Reposted by Ruotong Wang
This work will be presented at SOUPS next week by Leijie Wang from @socialfutureslab.bsky.social (https://www.usenix.org/conference/soups2023/technical-sessions) and is in collaboration with @ruotongw.bsky.social @sanketh.bsky.social and Sterling Williams-Ceci!
SOUPS 2023 Technical Sessions
The Nineteenth Symposium on Usable Privacy and Security (SOUPS 2023), August 6–8, 2023, Anaheim, CA, USA.
www.usenix.org
August 4, 2023 at 8:08 PM