Let’s shape the future together!
What services would you want AI Agents to autonomously handle for your business? 🤔💼
Drop your thoughts below! 👇
#AIInBusiness #TechTrends #AIRevolution
Let’s shape the future together!
What services would you want AI Agents to autonomously handle for your business? 🤔💼
Drop your thoughts below! 👇
#AIInBusiness #TechTrends #AIRevolution
The ultimate potential?
A world where businesses subscribe to services, not just software licenses. AI Agents ensure these services adapt to your needs—automatically, intelligently, and autonomously! 🌍🤖 #BusinessInnovation #SaaS2024
The ultimate potential?
A world where businesses subscribe to services, not just software licenses. AI Agents ensure these services adapt to your needs—automatically, intelligently, and autonomously! 🌍🤖 #BusinessInnovation #SaaS2024
Challenges in adopting Service as a Software:
Trust in AI Decisions 🤝
Ethical Deployment ⚖️
Data Privacy and Compliance 🔐
These are critical questions for every SaaS 2.0 player. #AIChallenges #SaaSEthics
Challenges in adopting Service as a Software:
Trust in AI Decisions 🤝
Ethical Deployment ⚖️
Data Privacy and Compliance 🔐
These are critical questions for every SaaS 2.0 player. #AIChallenges #SaaSEthics
Is this the end of user interfaces?
Not quite!
UI evolves into a collaborative dashboard:
AI Agents make decisions 🤔
Humans supervise and fine-tune 🧑💻
It’s a partnership, not a replacement! ✨ #HumanAICollaboration
Is this the end of user interfaces?
Not quite!
UI evolves into a collaborative dashboard:
AI Agents make decisions 🤔
Humans supervise and fine-tune 🧑💻
It’s a partnership, not a replacement! ✨ #HumanAICollaboration
Example in action:
🔹 Old SaaS: A CRM tool where sales teams manually enter and analyze data.
🔹 SaaS 2.0: An AI Agent CRM automates lead follow-ups, analyzes customer sentiment, and drafts responses—all autonomously! 🤖💬
#SalesAutomation #CRM
Example in action:
🔹 Old SaaS: A CRM tool where sales teams manually enter and analyze data.
🔹 SaaS 2.0: An AI Agent CRM automates lead follow-ups, analyzes customer sentiment, and drafts responses—all autonomously! 🤖💬
#SalesAutomation #CRM
With Service as a Software, businesses can:
Reduce operational overhead 🏢
Scale services dynamically 📈
Deliver hyper-personalized experiences 💌
AI Agents make SaaS not just smarter—but service-first! ⚡ #AIAgents #SaaSRevolution
With Service as a Software, businesses can:
Reduce operational overhead 🏢
Scale services dynamically 📈
Deliver hyper-personalized experiences 💌
AI Agents make SaaS not just smarter—but service-first! ⚡ #AIAgents #SaaSRevolution
Key Enablers of SaaS 2.0:
1️⃣ Generative AI (GPT, Codex, DALL·E)
2️⃣ Autonomous Agents (AutoGPT, LangChain)
3️⃣ API Ecosystems for seamless integration
4️⃣ Contextual Learning for real-time adaptation
This convergence is transforming software! 🔗💻 #AIInnovation
Key Enablers of SaaS 2.0:
1️⃣ Generative AI (GPT, Codex, DALL·E)
2️⃣ Autonomous Agents (AutoGPT, LangChain)
3️⃣ API Ecosystems for seamless integration
4️⃣ Contextual Learning for real-time adaptation
This convergence is transforming software! 🔗💻 #AIInnovation
AI Agents act as your personal digital team:
Draft documents 📄
Handle customer queries 📨
Automate workflows 🤝
Optimize resource allocation 📊
AI Agents act as your personal digital team:
Draft documents 📄
Handle customer queries 📨
Automate workflows 🤝
Optimize resource allocation 📊
What’s the difference?
SaaS: Tools for humans to get things done.
Service as a Software (SaaS 2.0): AI Agents get things done for humans. 🛠️➡️🤖
Imagine a world where your software does the heavy lifting autonomously! 💼✨ #AITransformation
What’s the difference?
SaaS: Tools for humans to get things done.
Service as a Software (SaaS 2.0): AI Agents get things done for humans. 🛠️➡️🤖
Imagine a world where your software does the heavy lifting autonomously! 💼✨ #AITransformation
IT-OT systems often fall under stricter compliance requirements. Frameworks like NIST 800-82, IEC 62443, and sector-specific regulations guide securing converged environments. 🛡️
IT-OT systems often fall under stricter compliance requirements. Frameworks like NIST 800-82, IEC 62443, and sector-specific regulations guide securing converged environments. 🛡️
IT and OT teams often have different priorities. IT prioritizes confidentiality; OT prioritizes availability. Threat modeling bridges this gap, enabling cross-functional understanding and joint security strategies. 🤝
IT and OT teams often have different priorities. IT prioritizes confidentiality; OT prioritizes availability. Threat modeling bridges this gap, enabling cross-functional understanding and joint security strategies. 🤝
Network Segmentation: Separate IT and OT networks with secure gateways.
Zero Trust Principles: Assume nothing and verify everything.
Real-Time Monitoring: Use SIEMs and OT-specific monitoring tools to detect anomalies.
Network Segmentation: Separate IT and OT networks with secure gateways.
Zero Trust Principles: Assume nothing and verify everything.
Real-Time Monitoring: Use SIEMs and OT-specific monitoring tools to detect anomalies.
Ransomware on IT impacts OT processes by halting operations.
Supply Chain Attacks compromise a trusted vendor's software to infiltrate both IT & OT networks.
Protocol Exploits targeting weak industrial protocols like Modbus, OPC, or DNP3
Ransomware on IT impacts OT processes by halting operations.
Supply Chain Attacks compromise a trusted vendor's software to infiltrate both IT & OT networks.
Protocol Exploits targeting weak industrial protocols like Modbus, OPC, or DNP3
STRIDE (Spoofing, Tampering, Repudiation, Information Disclosure, Denial of Service, Elevation of Privileges)
MITRE ATT&CK for ICS: Catalog of tactics/techniques targeting industrial control systems.
STRIDE (Spoofing, Tampering, Repudiation, Information Disclosure, Denial of Service, Elevation of Privileges)
MITRE ATT&CK for ICS: Catalog of tactics/techniques targeting industrial control systems.
1️⃣ Asset Identification: Map all IT and OT assets. Include sensors, PLCs, SCADA, and IIoT devices.
2️⃣ Data Flow Analysis: Document data flow between IT and OT networks.
3️⃣ Attack Surface Mapping: Highlight interfaces ( APIs, protocols) where attacks could occur.
1️⃣ Asset Identification: Map all IT and OT assets. Include sensors, PLCs, SCADA, and IIoT devices.
2️⃣ Data Flow Analysis: Document data flow between IT and OT networks.
3️⃣ Attack Surface Mapping: Highlight interfaces ( APIs, protocols) where attacks could occur.
Legacy Systems: Many OT systems weren't built with cybersecurity in mind.
Real-Time Operations: Downtime = $$$ or lives at risk.
Complex Interdependencies: Attacks on IT can cascade to OT (and vice versa).
Legacy Systems: Many OT systems weren't built with cybersecurity in mind.
Real-Time Operations: Downtime = $$$ or lives at risk.
Complex Interdependencies: Attacks on IT can cascade to OT (and vice versa).
IT (data-centric systems) + OT (control systems for industrial processes) are integrating to enable better operational efficiency, data analytics, and remote management. Think smart factories, connected grids, and autonomous vehicles. 🚀
IT (data-centric systems) + OT (control systems for industrial processes) are integrating to enable better operational efficiency, data analytics, and remote management. Think smart factories, connected grids, and autonomous vehicles. 🚀