I get paid to work with computers (admittedly not PCs), so I'm smaht but there's no way I would have done this on my own. I've never touched WinDbg before, and wouldn't have taken the hours to figure it out. For the right problem space, these tools are magic.

My PC's been reliable for 5 years. Crash here and again, but it crashed 3 times this weekend over about an hour of use. The third time was during light Chrome use. I only know one way to fix such a thing - clean install, and hope it's not hardware going bad.