Your replies used to be quick and speedy one of octopus’s main assets, why is it more long winded now?

Hi I’ve emailed you last week with no reply. You always replied straight away on X (which I don’t now use). What’s the next way to get quick replies?

Elec reading is attached. Gas to follow

Hi can you supply my new house please?
24 Park Road Formby L37 6AF

Ok I will add my new house when I move in on 31/3 with you too.

Hi I’ve moved out of 29 Warren Green today and submitted final metre readings. What happens next?