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rightsnet.org.uk
rightsnet
@rightsnet.org.uk
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rightsnet.org.uk
New: DWP research finds that most health & disability benefit claimants are open to receiving contact about offers of support for employment, benefits or disability services, but that ...

www.rightsnet.org.uk/now/post/61192
Quote: ".... crucially, customers wanted help from DWP to be personal, with genuine attempts to understand their unique needs and circumstances. They wanted to feel supported rather than coerced, monitored or blamed. They wanted to see more joined-up services so that they didn’t need to explain their health conditions repeatedly to different staff and agencies."
February 6, 2025 at 11:29 AM