Retail Week
@retailweek.bsky.social
At the heart or retail. The UK's leading provider of retail news, analysis, interviews, data, special reports and events. retail-week.com
Shoplifting and retail crime continue to plague the industry as cases reach record levels. This is only expected to intensify as the sector enters its busiest – and most dangerous – trading period of the year.
www.retail-week.com/stores/merry...
www.retail-week.com/stores/merry...
Merry Crime-mas: What are retailers doing to keep their staff safe over the festive season
Shoplifting and retail crime continue to plague the industry as cases reach record levels. This is only expected to intensify as the sector enters its busiest - and most dangerous - trading period of the year; the all-important golden quarter
www.retail-week.com
December 8, 2025 at 7:50 AM
Shoplifting and retail crime continue to plague the industry as cases reach record levels. This is only expected to intensify as the sector enters its busiest – and most dangerous – trading period of the year.
www.retail-week.com/stores/merry...
www.retail-week.com/stores/merry...
In this week's Solutions Spotlight, we speak to DHL supply chain managing director of retail and ecommerce, Natalie Frow, about how retailers can prepare for peak and how the use of automation and AI can boost fulfilment.
www.retail-week.com/supply-chain...
www.retail-week.com/supply-chain...
Supply chain: DHL retail and ecommerce boss on leveraging AI, data and teamwork in time for peak
With that in mind, Retail Week speaks to DHL supply chain managing director of retail and ecommerce, Natalie Frow, about how retailers can prepare for peak and how the use of automation and AI can boost fulfilment.
www.retail-week.com
December 5, 2025 at 1:04 PM
In this week's Solutions Spotlight, we speak to DHL supply chain managing director of retail and ecommerce, Natalie Frow, about how retailers can prepare for peak and how the use of automation and AI can boost fulfilment.
www.retail-week.com/supply-chain...
www.retail-week.com/supply-chain...
Despite a challenging backdrop, Frasers Group boss Michael Murray is confident it can deliver profit of between £550m and £600m this year.
www.retail-week.com/fashion/acqu...
www.retail-week.com/fashion/acqu...
Acquisitions, softer trading and green shoots in luxury – key takeaways from Frasers’ results
Frasers Group reiterated its full-year outlook this week, despite revealing that "tough market conditions" had hit sales within its UK retail businesses.
www.retail-week.com
December 5, 2025 at 9:33 AM
Despite a challenging backdrop, Frasers Group boss Michael Murray is confident it can deliver profit of between £550m and £600m this year.
www.retail-week.com/fashion/acqu...
www.retail-week.com/fashion/acqu...
“London is a global city of huge importance, and Oxford Street is an iconic location and shopping destination for retail."
Puma UK and Ireland managing director Lucynda Davies to find out how its new store aims to challenge the status quo in sports flagships.
www.retail-week.com/sports-and-l...
Puma UK and Ireland managing director Lucynda Davies to find out how its new store aims to challenge the status quo in sports flagships.
www.retail-week.com/sports-and-l...
Q&A: Puma UK and Ireland MD on breaking boundaries with the brand’s new Oxford Street flagship
Puma UK and Ireland managing director Lucynda Davies is gearing up for the launch of the brand's first ever European flagship this week on London's iconic Oxford Street.
www.retail-week.com
December 4, 2025 at 9:10 AM
“London is a global city of huge importance, and Oxford Street is an iconic location and shopping destination for retail."
Puma UK and Ireland managing director Lucynda Davies to find out how its new store aims to challenge the status quo in sports flagships.
www.retail-week.com/sports-and-l...
Puma UK and Ireland managing director Lucynda Davies to find out how its new store aims to challenge the status quo in sports flagships.
www.retail-week.com/sports-and-l...
Our monthly round-up of the latest innovative technology and supply chain tie-ups in retail features Abercrombie & Fitch, Waitrose, Home Bargains and more.
www.retail-week.com/technology/p...
www.retail-week.com/technology/p...
Partnership update: White Company’s 24-hour pyjama delivery, Waitrose’s invisible delivery tags, and more
Welcome to Retail Week's round-up of the latest innovative technology and supply chain tie-ups in retail.
www.retail-week.com
December 3, 2025 at 7:58 AM
Our monthly round-up of the latest innovative technology and supply chain tie-ups in retail features Abercrombie & Fitch, Waitrose, Home Bargains and more.
www.retail-week.com/technology/p...
www.retail-week.com/technology/p...
Retail Week’s look at how Black Friday panned out revealed online was faring better than in-store, there was a midnight rush and searches for beauty and luxury items surged.
Now, we look at how the entire Cyber Weekend performed.
www.retail-week.com/customer/how...
Now, we look at how the entire Cyber Weekend performed.
www.retail-week.com/customer/how...
How consumers shopped Black Friday weekend 2025
A weekend of deals and discounts is nearly over as retailers plan to wrap up the event on Cyber Monday before attention turns to Christmas.
www.retail-week.com
December 2, 2025 at 11:51 AM
Retail Week’s look at how Black Friday panned out revealed online was faring better than in-store, there was a midnight rush and searches for beauty and luxury items surged.
Now, we look at how the entire Cyber Weekend performed.
www.retail-week.com/customer/how...
Now, we look at how the entire Cyber Weekend performed.
www.retail-week.com/customer/how...
"A store shouldn’t just be shelves of products you can order online, it should bring the brand to life."
Trinny London MD Mark Smith tells us about how the store experience and online retail work together, and why it’s taking Christmas gifting seriously.
www.retail-week.com/health-and-b...
Trinny London MD Mark Smith tells us about how the store experience and online retail work together, and why it’s taking Christmas gifting seriously.
www.retail-week.com/health-and-b...
Q&A: Trinny London MD on omnichannel, personalisation and Christmas
While Trinny London is not even a decade old, the beauty retailer has gone from being makeup-focused and digital first, to now focusing on omnichannel with its flagship London store and personalised s...
www.retail-week.com
December 2, 2025 at 9:02 AM
"A store shouldn’t just be shelves of products you can order online, it should bring the brand to life."
Trinny London MD Mark Smith tells us about how the store experience and online retail work together, and why it’s taking Christmas gifting seriously.
www.retail-week.com/health-and-b...
Trinny London MD Mark Smith tells us about how the store experience and online retail work together, and why it’s taking Christmas gifting seriously.
www.retail-week.com/health-and-b...
Meet 20 of UK retail’s most promising leaders-in-waiting.
Everyone on our list has the talent, drive and passion to make it to the top - and they’re going to need it if they want to succeed in an increasingly challenging industry.
www.retail-week.com/people/futur...
Everyone on our list has the talent, drive and passion to make it to the top - and they’re going to need it if they want to succeed in an increasingly challenging industry.
www.retail-week.com/people/futur...
Future Leaders 2025 - Who will be the CEOs of the future?
Meet 20 of UK retail's most promising leaders-in-waiting. Every individual on our list has the talent, drive and passion to make it to the top, and they're going to need it if they want to succeed in ...
www.retail-week.com
December 1, 2025 at 9:50 AM
Meet 20 of UK retail’s most promising leaders-in-waiting.
Everyone on our list has the talent, drive and passion to make it to the top - and they’re going to need it if they want to succeed in an increasingly challenging industry.
www.retail-week.com/people/futur...
Everyone on our list has the talent, drive and passion to make it to the top - and they’re going to need it if they want to succeed in an increasingly challenging industry.
www.retail-week.com/people/futur...
"We are rebuilding this business to its former glories."
Even as sales slip, Asda’s credit rating is downturned and its private equity owners turn to sale-and-leasebacks of stores, executive chair Allan Leighton insists his turnaround strategy is working.
www.retail-week.com/grocery/defi...
Even as sales slip, Asda’s credit rating is downturned and its private equity owners turn to sale-and-leasebacks of stores, executive chair Allan Leighton insists his turnaround strategy is working.
www.retail-week.com/grocery/defi...
Defiant Leighton sticks to his guns as he vows to rebuild Asda ‘to its former glories’
Even as sales continue to slip, Asda's credit rating is downturned and its private equity owners turn to sale and leasebacks of stores, executive chair Allan Leighton insists his turnaround strategy is working
www.retail-week.com
December 1, 2025 at 8:12 AM
"We are rebuilding this business to its former glories."
Even as sales slip, Asda’s credit rating is downturned and its private equity owners turn to sale-and-leasebacks of stores, executive chair Allan Leighton insists his turnaround strategy is working.
www.retail-week.com/grocery/defi...
Even as sales slip, Asda’s credit rating is downturned and its private equity owners turn to sale-and-leasebacks of stores, executive chair Allan Leighton insists his turnaround strategy is working.
www.retail-week.com/grocery/defi...
In the Budget, the government confirmed major changes to business rates coming into force next year. Here is what was announced and how rateable values will change:
www.retail-week.com/chart-of-the...
www.retail-week.com/chart-of-the...
Charts of the Week: How business rates will change for different parts of the sector
The government confirmed major changes to business rates coming into force next year. Here is what was announced and how rateable values will change
www.retail-week.com
November 27, 2025 at 3:56 PM
In the Budget, the government confirmed major changes to business rates coming into force next year. Here is what was announced and how rateable values will change:
www.retail-week.com/chart-of-the...
www.retail-week.com/chart-of-the...
"I’m slightly mystified by this impending government appointment."
While the Budget wasn’t all doom-and-gloom for retail, the government's plan to appoint a new 'retail envoy' raises plenty of questions all on its own, writes Charlotte Hardie.
www.retail-week.com/people/down-...
While the Budget wasn’t all doom-and-gloom for retail, the government's plan to appoint a new 'retail envoy' raises plenty of questions all on its own, writes Charlotte Hardie.
www.retail-week.com/people/down-...
‘Down about the Budget? Don’t worry, retail, at least you’re getting an envoy!’
While today's Budget wasn't all doom-and-gloom for the retail sector, the almost completely buried announcement that the government is looking to appoint a new retail tsar raises plenty of questions all on its own, writes Charlotte Hardie.
www.retail-week.com
November 27, 2025 at 2:59 PM
"I’m slightly mystified by this impending government appointment."
While the Budget wasn’t all doom-and-gloom for retail, the government's plan to appoint a new 'retail envoy' raises plenty of questions all on its own, writes Charlotte Hardie.
www.retail-week.com/people/down-...
While the Budget wasn’t all doom-and-gloom for retail, the government's plan to appoint a new 'retail envoy' raises plenty of questions all on its own, writes Charlotte Hardie.
www.retail-week.com/people/down-...
How will the Budget impact retail?
We explain the changes to business rates, customs duty relief, wages, taxes, NICs and pensions.
www.retail-week.com/analysis/wha...
We explain the changes to business rates, customs duty relief, wages, taxes, NICs and pensions.
www.retail-week.com/analysis/wha...
What’s in the Budget for retail and how has the sector reacted?
Everything unveiled by chancellor Rachel Reeves in today's [November 26] Budget, and how the retail sector has reacted to it
www.retail-week.com
November 27, 2025 at 12:14 PM
How will the Budget impact retail?
We explain the changes to business rates, customs duty relief, wages, taxes, NICs and pensions.
www.retail-week.com/analysis/wha...
We explain the changes to business rates, customs duty relief, wages, taxes, NICs and pensions.
www.retail-week.com/analysis/wha...
"Colleague safety is non-negotiable for us."
Anthony Houghton, group CEO of Holland & Barrett writes that if retail truly wants to address the crime blighting the sector, businesses must come together to decide what kind of high streets they want to build.
www.retail-week.com/opinion/reta...
Anthony Houghton, group CEO of Holland & Barrett writes that if retail truly wants to address the crime blighting the sector, businesses must come together to decide what kind of high streets they want to build.
www.retail-week.com/opinion/reta...
‘Retail can lead the revival of our high streets if we choose to act together’
Anthony Houghton, group chief executive of Holland & Barrett writes that if retail truly wants to address the ever-growing issue of crime blighting the sector, businesses must come together to decide what kind of high streets they really want to build.
www.retail-week.com
November 26, 2025 at 8:02 AM
"Colleague safety is non-negotiable for us."
Anthony Houghton, group CEO of Holland & Barrett writes that if retail truly wants to address the crime blighting the sector, businesses must come together to decide what kind of high streets they want to build.
www.retail-week.com/opinion/reta...
Anthony Houghton, group CEO of Holland & Barrett writes that if retail truly wants to address the crime blighting the sector, businesses must come together to decide what kind of high streets they want to build.
www.retail-week.com/opinion/reta...
Which consumers are set to spend big this Black Friday and which retail categories are expected to do well?
Retail Week partnered with CACI on exclusive insights and predictions for this year’s peak trading period.
www.retail-week.com/data/data-th...
Retail Week partnered with CACI on exclusive insights and predictions for this year’s peak trading period.
www.retail-week.com/data/data-th...
Data: The consumer and retail trends shaping Christmas 2025
We're in the thick of the golden quarter with Black Friday just days away and Christmas in a month, but concerns over what will be in the Budget could crush consumers' Christmas spirit
www.retail-week.com
November 25, 2025 at 9:27 AM
Which consumers are set to spend big this Black Friday and which retail categories are expected to do well?
Retail Week partnered with CACI on exclusive insights and predictions for this year’s peak trading period.
www.retail-week.com/data/data-th...
Retail Week partnered with CACI on exclusive insights and predictions for this year’s peak trading period.
www.retail-week.com/data/data-th...
"My mild disdain for Black Friday may already be evident."
Black Friday doesn’t drive incremental retail sales growth, all it does is disrupt demand patterns and redistribute spend, believes Knight Frank’s Stephen Springham.
www.retail-week.com/opinion/blac...
Black Friday doesn’t drive incremental retail sales growth, all it does is disrupt demand patterns and redistribute spend, believes Knight Frank’s Stephen Springham.
www.retail-week.com/opinion/blac...
‘Black Friday isn’t just flawed, it’s self-sabotage’
Black Friday doesn't drive incremental retail sales growth, all it does is disrupt demand patterns and redistribute spend, believes property consultancy Knight Frank's Stephen Springham
www.retail-week.com
November 24, 2025 at 8:08 AM
"My mild disdain for Black Friday may already be evident."
Black Friday doesn’t drive incremental retail sales growth, all it does is disrupt demand patterns and redistribute spend, believes Knight Frank’s Stephen Springham.
www.retail-week.com/opinion/blac...
Black Friday doesn’t drive incremental retail sales growth, all it does is disrupt demand patterns and redistribute spend, believes Knight Frank’s Stephen Springham.
www.retail-week.com/opinion/blac...
"Returns are something that brands don’t like talking about, but return rates are wild and increasing year on year."
Fit Collective founder Phoebe Gormley speaks about the scale of fashion's returns problem and how thousands in losses can be saved using data.
www.retail-week.com/fashion/fit-...
Fit Collective founder Phoebe Gormley speaks about the scale of fashion's returns problem and how thousands in losses can be saved using data.
www.retail-week.com/fashion/fit-...
Fit Collective: return rates are killing fashion retailers – and AI can fix it
Fit Collective was recommended to Retail Week by Rixo, and also works with Boden, Ro&Zo and L'Estrange
www.retail-week.com
November 21, 2025 at 12:08 PM
"Returns are something that brands don’t like talking about, but return rates are wild and increasing year on year."
Fit Collective founder Phoebe Gormley speaks about the scale of fashion's returns problem and how thousands in losses can be saved using data.
www.retail-week.com/fashion/fit-...
Fit Collective founder Phoebe Gormley speaks about the scale of fashion's returns problem and how thousands in losses can be saved using data.
www.retail-week.com/fashion/fit-...
“This is the first real AI Christmas, without a doubt. Tools like ChatGPT and Gemini have gone from being used by tech enthusiasts to everyday shoppers."
Consumers are increasingly using AI for search, queries and buying, so how prepared are retailers?
www.retail-week.com/technology/h...
Consumers are increasingly using AI for search, queries and buying, so how prepared are retailers?
www.retail-week.com/technology/h...
How are retailers preparing for an AI Christmas?
Research shows that shoppers are increasingly using AI for product search, queries and purchasing, so how prepared are UK retailers?
www.retail-week.com
November 21, 2025 at 9:08 AM
“This is the first real AI Christmas, without a doubt. Tools like ChatGPT and Gemini have gone from being used by tech enthusiasts to everyday shoppers."
Consumers are increasingly using AI for search, queries and buying, so how prepared are retailers?
www.retail-week.com/technology/h...
Consumers are increasingly using AI for search, queries and buying, so how prepared are retailers?
www.retail-week.com/technology/h...
WHSmith chief executive Carl Cowling resigned yesterday following an investigation into an accounting error at the flagship US business. Retail Week explores the significance of the latest developments.
www.retail-week.com/general-merc...
www.retail-week.com/general-merc...
Explainer: What are the implications of WHSmith’s US accounting blunder?
WHSmith chief executive Carl Cowling has resigned after six years at the helm following an investigation into an accounting error at the flagship US business. Retail Week explores the significance of ...
www.retail-week.com
November 20, 2025 at 12:17 PM
WHSmith chief executive Carl Cowling resigned yesterday following an investigation into an accounting error at the flagship US business. Retail Week explores the significance of the latest developments.
www.retail-week.com/general-merc...
www.retail-week.com/general-merc...
The winners will be announced at a ceremony on March 19, 2026, as it returns to Grosvenor House in London.
www.retail-week.com/the-retail-w...
www.retail-week.com/the-retail-w...
The Retail Week Awards 2026 shortlist has been announced
The Retail Week Awards, which have been celebrating excellence in the UK's retail industry for over 30 years, have today revealed the 2026 shortlist.
www.retail-week.com
November 20, 2025 at 9:28 AM
The winners will be announced at a ceremony on March 19, 2026, as it returns to Grosvenor House in London.
www.retail-week.com/the-retail-w...
www.retail-week.com/the-retail-w...
Next week is Black Friday and there are some signs that shoppers could be holding back to make some big purchases during the holiday season.
But one of the big unknowns is how AI will factor into research and spending during this golden quarter.
www.retail-week.com/chart-of-the...
But one of the big unknowns is how AI will factor into research and spending during this golden quarter.
www.retail-week.com/chart-of-the...
Charts of the Week: How shoppers plan to use AI this holiday season and DIY momentum
Next week is Black Friday and, as we showed in one of our Charts of the Week last week, there are some signs that shoppers could be holding back to make some big purchases during the holiday season.
www.retail-week.com
November 19, 2025 at 11:38 AM
Next week is Black Friday and there are some signs that shoppers could be holding back to make some big purchases during the holiday season.
But one of the big unknowns is how AI will factor into research and spending during this golden quarter.
www.retail-week.com/chart-of-the...
But one of the big unknowns is how AI will factor into research and spending during this golden quarter.
www.retail-week.com/chart-of-the...
"Who would be a retailer? The pressure is enormous and disruption is constant."
Retailers are good at buying and selling stuff, but not the technology that it now takes to bring a product to market, writes Clarity’s Fran Minogue.
www.retail-week.com/opinion/buy-...
Retailers are good at buying and selling stuff, but not the technology that it now takes to bring a product to market, writes Clarity’s Fran Minogue.
www.retail-week.com/opinion/buy-...
‘Buy something for 50p and sell it for £1? Retail today is much more complicated’
Retailers are good at buying and selling stuff, but not the technology that it now takes to bring a product to market, observes headhunter Clarity's Fran Minogue
www.retail-week.com
November 19, 2025 at 8:12 AM
"Who would be a retailer? The pressure is enormous and disruption is constant."
Retailers are good at buying and selling stuff, but not the technology that it now takes to bring a product to market, writes Clarity’s Fran Minogue.
www.retail-week.com/opinion/buy-...
Retailers are good at buying and selling stuff, but not the technology that it now takes to bring a product to market, writes Clarity’s Fran Minogue.
www.retail-week.com/opinion/buy-...
"Technology alone isn’t enough."
Black Friday is a pivotal moment in the retail calendar but with higher consumer spend and web traffic, there are concerns that cyber criminals could strike.
How can retailers keep themselves and their customers safe?
www.retail-week.com/technology/b...
Black Friday is a pivotal moment in the retail calendar but with higher consumer spend and web traffic, there are concerns that cyber criminals could strike.
How can retailers keep themselves and their customers safe?
www.retail-week.com/technology/b...
Black Friday: Are retailers prepared for potential cyber attacks?
It's been a turbulent time for retail this year as cyber attacks have devastated the industry. Most notable - and most damaging - was the hack on Marks & Spencer in April.
www.retail-week.com
November 18, 2025 at 9:10 AM
"Technology alone isn’t enough."
Black Friday is a pivotal moment in the retail calendar but with higher consumer spend and web traffic, there are concerns that cyber criminals could strike.
How can retailers keep themselves and their customers safe?
www.retail-week.com/technology/b...
Black Friday is a pivotal moment in the retail calendar but with higher consumer spend and web traffic, there are concerns that cyber criminals could strike.
How can retailers keep themselves and their customers safe?
www.retail-week.com/technology/b...
Delivering tears, raised eyebrows, belly laughs and everything in between – Christmas telly wouldn’t be the same without the adverts. But which one deserves to be top of the nice list, and which will be landed with the lump of coal?
www.retail-week.com/analysis/rev...
www.retail-week.com/analysis/rev...
Reviewed: The best retailer Christmas adverts of the year
We've gathered a panel of experts from Adland to deliver their verdict on some of the biggest retailer adverts of 2025.
www.retail-week.com
November 17, 2025 at 11:32 AM
Delivering tears, raised eyebrows, belly laughs and everything in between – Christmas telly wouldn’t be the same without the adverts. But which one deserves to be top of the nice list, and which will be landed with the lump of coal?
www.retail-week.com/analysis/rev...
www.retail-week.com/analysis/rev...
“It’s a brand new concept and way of shopping in Bluewater, which is really exciting."
John Lewis is firmly in the swing of its £800m store upgrade programme as it unwraps its newly transformed store in time for the busy golden quarter.
www.retail-week.com/department-s...
John Lewis is firmly in the swing of its £800m store upgrade programme as it unwraps its newly transformed store in time for the busy golden quarter.
www.retail-week.com/department-s...
Store tour: John Lewis unwraps latest store transformation in time for Christmas
John Lewis is firmly in the swing of its £800m store upgrade programme as it unwraps its newly transformed Bluewater store in time for the busy golden quarter.
www.retail-week.com
November 17, 2025 at 8:04 AM
“It’s a brand new concept and way of shopping in Bluewater, which is really exciting."
John Lewis is firmly in the swing of its £800m store upgrade programme as it unwraps its newly transformed store in time for the busy golden quarter.
www.retail-week.com/department-s...
John Lewis is firmly in the swing of its £800m store upgrade programme as it unwraps its newly transformed store in time for the busy golden quarter.
www.retail-week.com/department-s...
In this week's Solutions Spotlight, we speak to SMG group managing director John Mathieson about the opportunities retail media unlocks, the sectors where it works best, and how AI can develop benefits for the future.
www.retail-week.com/technology/r...
www.retail-week.com/technology/r...
Retail media: SMG MD on unlocking new opportunities for brands, retailers and customers
SMG group managing director John Mathieson speaks to Retail Week about the opportunities retail media unlocks, the sectors where it works best, and how technology and AI can further develop benefits in the future.
www.retail-week.com
November 14, 2025 at 9:01 AM
In this week's Solutions Spotlight, we speak to SMG group managing director John Mathieson about the opportunities retail media unlocks, the sectors where it works best, and how AI can develop benefits for the future.
www.retail-week.com/technology/r...
www.retail-week.com/technology/r...