Retail_Vet
@retailvet.bsky.social
Stories from my former retail life and the current nightmares that are customer service.
https://retailvetcanada.wordpress.com/
https://retailvetcanada.wordpress.com/
I'm trying to gather evidence on how much of a f***up the slacker is. This will take awhile. 😈 #CSLife #Officelife
December 17, 2025 at 9:25 PM
I'm trying to gather evidence on how much of a f***up the slacker is. This will take awhile. 😈 #CSLife #Officelife
A customer got bad at my company because their package was delayed due to natural disasters. Then asks "What can be done about this?" Am I supposed to tell Mother Nature to knock it off because humans are self centred and need their orders? #CSLIFE #officelife
December 17, 2025 at 4:46 PM
A customer got bad at my company because their package was delayed due to natural disasters. Then asks "What can be done about this?" Am I supposed to tell Mother Nature to knock it off because humans are self centred and need their orders? #CSLIFE #officelife
The slacker has been leaving early. Working 3 hours then leaving early. These have been the best quietest days in a long time. Didn't realize how much of a nuissance she is until now when she's not at work. 😅 #bliss #CSLIFE #OFFICELIFE
December 17, 2025 at 3:14 PM
The slacker has been leaving early. Working 3 hours then leaving early. These have been the best quietest days in a long time. Didn't realize how much of a nuissance she is until now when she's not at work. 😅 #bliss #CSLIFE #OFFICELIFE
Me when I found out my slacker co-worker left early today. #officelife #cslife
a man is dancing in a living room in front of a fireplace .
ALT: a man is dancing in a living room in front of a fireplace .
media.tenor.com
December 12, 2025 at 3:31 AM
Me when I found out my slacker co-worker left early today. #officelife #cslife
I've discovered the best way to get the slacker to actually work is start doing the work for her. 🤣 She did absolutely nothing yesterday, now she's working because two of us did some of her work for her. We started 8 mins ago. She started an hour ago. #slacker #cslife #officelife
December 9, 2025 at 4:39 PM
I've discovered the best way to get the slacker to actually work is start doing the work for her. 🤣 She did absolutely nothing yesterday, now she's working because two of us did some of her work for her. We started 8 mins ago. She started an hour ago. #slacker #cslife #officelife
A customer was having trouble accessing her account while in Florida. It took enery ounce of me to not type "Well that's your fault isn't it?" 🤣 Why the F are you in Florida when you're from Canada????? #CSLife #OfficeLife
November 22, 2025 at 6:16 PM
A customer was having trouble accessing her account while in Florida. It took enery ounce of me to not type "Well that's your fault isn't it?" 🤣 Why the F are you in Florida when you're from Canada????? #CSLife #OfficeLife
My supervisor got annoyed with me. Why? I offered some insight and was ignored. She asked about it the next day and I said no because I was ignored the first time. Who's in the wrong? #CSLife #OfficeLife
November 1, 2025 at 6:37 PM
My supervisor got annoyed with me. Why? I offered some insight and was ignored. She asked about it the next day and I said no because I was ignored the first time. Who's in the wrong? #CSLife #OfficeLife
My work had a big policy and procedure change on April 1st. I swear people still don't believe it was a real announcement. 😅 #BadTiming #OfficeLife #CSLife
November 1, 2025 at 6:35 PM
My work had a big policy and procedure change on April 1st. I swear people still don't believe it was a real announcement. 😅 #BadTiming #OfficeLife #CSLife
My supervisor told us we needed to call customers to tell them our HQ f***ed up and charged a promo wrong. I was like heck no. I'm emailing. Why would we want to intentionally call to give bad news? 🤦🏻♀️ #CSLife #OfficeLife
October 29, 2025 at 2:16 AM
My supervisor told us we needed to call customers to tell them our HQ f***ed up and charged a promo wrong. I was like heck no. I'm emailing. Why would we want to intentionally call to give bad news? 🤦🏻♀️ #CSLife #OfficeLife
Customer thought her gift card was invalid. It's a coupon. I told her "The coupon works so try putting it in the coupon code field again. If you cannot redeem your coupon please let me know." Did I say coupon enough? 😅 #CSLife #OfficeLife
October 5, 2025 at 9:52 PM
Customer thought her gift card was invalid. It's a coupon. I told her "The coupon works so try putting it in the coupon code field again. If you cannot redeem your coupon please let me know." Did I say coupon enough? 😅 #CSLife #OfficeLife
It's only been 10 months?????
October 3, 2025 at 2:59 PM
It's only been 10 months?????
PSA: Canada Post being on strike is no excuse to be a b*** to customer service of e-commerce companies. Everyone deserves fair contracts. The CP workers are NOT the enemy. CS is NOT the enemy. #CPSTRIKE #CSLife #OfficeLife
October 3, 2025 at 2:53 PM
PSA: Canada Post being on strike is no excuse to be a b*** to customer service of e-commerce companies. Everyone deserves fair contracts. The CP workers are NOT the enemy. CS is NOT the enemy. #CPSTRIKE #CSLife #OfficeLife
Manager:What do you feel you bring to the team?
Me: Sounds stupid when I say it outloud but I'm good at telling people they are stupid in a very nice way.
#CSLife #OfficeLife
Me: Sounds stupid when I say it outloud but I'm good at telling people they are stupid in a very nice way.
#CSLife #OfficeLife
October 3, 2025 at 2:40 PM
Manager:What do you feel you bring to the team?
Me: Sounds stupid when I say it outloud but I'm good at telling people they are stupid in a very nice way.
#CSLife #OfficeLife
Me: Sounds stupid when I say it outloud but I'm good at telling people they are stupid in a very nice way.
#CSLife #OfficeLife
I love disproving the "I can't find where this info is." Complaints. I usually find atleast 3 spots. #CSLife #OfficeLife
October 3, 2025 at 2:39 PM
I love disproving the "I can't find where this info is." Complaints. I usually find atleast 3 spots. #CSLife #OfficeLife
The lazy one called me out for making a tiny mistake that can literally happen by accident. I called her out on her huge mistake she made that cost our company $$. 😇 She thinks I hate her? Might as well make it seem true and have some fun. 😈 #CSLife #OfficeLife
October 1, 2025 at 11:42 PM
The lazy one called me out for making a tiny mistake that can literally happen by accident. I called her out on her huge mistake she made that cost our company $$. 😇 She thinks I hate her? Might as well make it seem true and have some fun. 😈 #CSLife #OfficeLife
Customer (threatened): I'm going to tell everyone you don't take back stained clothes.
Me:That would be great! Thank you!
#CSLife #OfficeLife
Me:That would be great! Thank you!
#CSLife #OfficeLife
September 21, 2025 at 3:29 AM
Customer (threatened): I'm going to tell everyone you don't take back stained clothes.
Me:That would be great! Thank you!
#CSLife #OfficeLife
Me:That would be great! Thank you!
#CSLife #OfficeLife
A customer doesn't believe me that her grab bag is final sale. Grab bags/mystery bags have existed longer than I have been alive (4 decades or so) and have always been final sale due to them being super discounted. #CSLife #OfficeLife
September 16, 2025 at 2:36 PM
A customer doesn't believe me that her grab bag is final sale. Grab bags/mystery bags have existed longer than I have been alive (4 decades or so) and have always been final sale due to them being super discounted. #CSLife #OfficeLife
I missed my usual lunch break because I was having too much fun replying to a "this isn't fair, you should have this info somewhere!!!" adult tantrum. I found atleast 3 different places the info is and sent it all. 😇 #CSLife #OfficeLife
September 15, 2025 at 7:13 PM
I missed my usual lunch break because I was having too much fun replying to a "this isn't fair, you should have this info somewhere!!!" adult tantrum. I found atleast 3 different places the info is and sent it all. 😇 #CSLife #OfficeLife
A customer complained her express shipping order would take 5 days. It was shipped less than 24 hours after she placed the order and is set to arrive in 2 business days. Weekends and holidays do not count. She stopped replying when I explained how 2 business days is 5 days. 🤣 #CSLife #OfficeLife
August 31, 2025 at 3:51 AM
A customer complained her express shipping order would take 5 days. It was shipped less than 24 hours after she placed the order and is set to arrive in 2 business days. Weekends and holidays do not count. She stopped replying when I explained how 2 business days is 5 days. 🤣 #CSLife #OfficeLife
I'm getting so tired of fixing other people's mistakes I said no to assisting with training a new co-worker eventhough I really like training. I'm one bad sleep away from "why are you stupid?????". #NoMorePatience #CsLife #OfficeLife
August 8, 2025 at 3:23 AM
I'm getting so tired of fixing other people's mistakes I said no to assisting with training a new co-worker eventhough I really like training. I'm one bad sleep away from "why are you stupid?????". #NoMorePatience #CsLife #OfficeLife
Just found out that the lazy one spreads lies about me instead of working. I also did her work yesterday since it wasn't being done. She started her work earlier than ever today. #CSLife #OfficeLife
August 7, 2025 at 7:46 PM
Just found out that the lazy one spreads lies about me instead of working. I also did her work yesterday since it wasn't being done. She started her work earlier than ever today. #CSLife #OfficeLife
I apparently work with 5 year olds. They are playing with their happy meal toys instead of working. 🤦🏻♀️
August 1, 2025 at 3:33 PM
I apparently work with 5 year olds. They are playing with their happy meal toys instead of working. 🤦🏻♀️
I decided to see if the lazy co-worker who thinks I hate her would talk to me. She answered my question facing the wall. 🤣 I think her maturity has diminished again. #cslife #officelife
July 31, 2025 at 4:54 AM
I decided to see if the lazy co-worker who thinks I hate her would talk to me. She answered my question facing the wall. 🤣 I think her maturity has diminished again. #cslife #officelife
A customer is disgusted I rejected her smelly/dirty returns. 🤣 I'm disgusted I had to handle them. #usedreturns #cslife
July 10, 2025 at 8:40 PM
A customer is disgusted I rejected her smelly/dirty returns. 🤣 I'm disgusted I had to handle them. #usedreturns #cslife
Part of my job is inspecting returned clothing to see if it's restockable or not. It's gross that having this on hand feels necessary. It's apparently too much to ask to return clothing clean. #peoplearegross #cslife
July 9, 2025 at 5:58 PM
Part of my job is inspecting returned clothing to see if it's restockable or not. It's gross that having this on hand feels necessary. It's apparently too much to ask to return clothing clean. #peoplearegross #cslife